American Leak Detection

Quick, efficient, excellent report, well written with sufficient information. I would highly recommend thus company.

The experience was professional and efficient. I appreciated the timeliness and reminders and quick documentation!

Nobody likes springing a leak, especially near or in a swimming pool. It’s never good and never inexpensive and always hard work. It’s also often a long drawn out process with pretty good chances of finding more wrong than what appears at first glance. Their crew has been at this property where I’ve been working recently and working very hard. They really hustle and leave the job site clean and neat and safe. Their crew leader has great skills and also excellent communication skills and that helps those of us who know there’s a leak but do not understand the finer details. Their management staff inside their home office spend all the time you need to understand those finer details. By next June or July our residents will be back to swimming in their pretty pool and staying happy due to the fine work provided by American Leak Detection.

They were prompt, courteous and efficient. He was professional and did a great job locating the exact leak in a 100ft line. We recommend them highly!

Great service, and I had an excellent service person. It’s been a few weeks since my appointment, but I only have praise for this company and their rep. The first realization I had there was a water leak was my absolutely outrageous water bill that in no way could connect with the actual amount of water I was using (which is very little). The Water Bureau told me I needed to get a Leak Detection service, and the truth was, I had never heard of this before. I just assumed you called a plumber. Well it turns out the Leak Detector uses all sorts of interesting equipment and has to go where no man really cares to go (if necessary… and it was!) to figure out where the leak is. It took the better part of two hours for my service person to figure it out… turns out my plastic tubing to my fridge had been chewed on by hungry rats in my crawlspace… yuk. Now that he had located it, I was able to call a plumber to fix the leak… and replace the plastic tubing with copper… and voila, no more leak, and a water bill I can afford. The beauty of the leak detector is that you aren’t turning your plumber into Sherlock Holmes… he knows right where to find the leak (which keeps the plumber’s bill from escalating…). Overall, between the service and the separate plumber bill, I was out a bit under $ 500 out of pocket, but that actually was a lot less than it could have been (if for instance, it was an underground water pipe that had burst, or if the plumber had to figure out where the leak was, etc. etc.) Ironically, I also think this is the only company that offers this service in the Portland Metro area, so don’t be alarmed if you have no one to compare them to… but you can rest assured you will be in good hands. My rep was friendly, efficient, and happy to discuss his service, methods and company with me, as well as answer any questions I had about the procedure.

These guys were very professional and thorough. Once they found the leak, they gave us an estimate to repair it. We had a leak in our return pipe to our inground pool. They cut the concrete, repaired the pipe, back filled the hole and covered with fresh concrete. Cleaned up everything perfectly. These guys are the bomb! If I ever have a leak that I can not find, they will be the first one that I call. Spendy but worth every penny.

worked out great ! my time is important and I didnt want to spend it digging up my yard and jack hammering up the sidewalk (which we ended up doing anyway) but it could have been far worse, they found the leak and i spent my day digging and making repairs instead of trying to locate the leak. The only thing I would change is if they can find the leak under an hour maybe they could refund some of the cost back. It was $ 350 which is a lot but again it saved me time in the long run and the tech they sent out knew his job well.

American Leak Detection did a great job identifying the exact location of the leak and verified it was the sole location — everything else was solid. The leak was detected to within inches, leading to minimum demolition to effect the repair — and they were fast. They had all the equipment (thermal imaging, acoustic and visual tools) to find the leak and did a complete pressure test on the rest of the plumbing in the house. Price was reasonable.
I highly recommend them.

Discovered water damage in our bedroom on the bathroom wall. They came out in October 2014 did not find the source of the damage. We paid $ 295 for no answers. The suggestions were if the carpet gets wet again to reseal the grout lines and wall and floor. We had a tile contractor come out and demo and redid the pan and tile floor and resealed all the grout lines, walls and floor. This last weekend we discovered the carpet wet again after using the shower for a month. I called American Leak Detection and was told they would send the tech out again but couldn’t tell me if we would have to pay the continuation fee of $ 140 something an hour. The person I talked to told me she could talk to her office manager but that she would say the same thing and since its been more than 30 days they were doing more than they normally would. I would not recommend this company.