Paws & Claws Finishing Touch

I have a ginormous 8 month golden retriever puppy and they sure did an excellent job washing, trimming, and brushing him out. He smelled horrible and even after I wash him he stinks but it’s been 5 days since he was there and he smells good still! No more stinky dog that’s sheds a less. He even had knowledge about not shaving him yet since his fur is not in all the way yet. I was concerned about the pet parrot they have. It’s looks stressed and is pulling its feather out. Probably not a place the bird feels comfortable and needs to be covered at night too.

I only took my dog here to get her nails clipped. The place I usually take her has weird hours when they’re able to do it so I was looking for a new place. They charged $ 10, which is average I think but because they were busy and it was snowing out, I couldn’t really look at her nails until I got home. I swear they only only trimmed two nails. They are all still too long. They took her into a back room to do it so I didn’t even see them cut her nails, but I did think it was suspect that they were gone for such a short period of time. So, now I get to go find somewhere else to pay for her nails to get cut again.

I’m visiting Kalamazoo, and my pup needed a last minute bath. After calling around this was the only place that could see him today. Given the extremely diverse Unilocal reviews average out to, well, average, I thought I’d be ok. And, actually, I have no complaints about the work they did. My pup looks great, smells great, and seems happy. I would have rated a 4 except for two things. First, $ 30 seems excessive for a basic bath visit. No scissoring or fancy hair-​dos required. I’m used to paying $ 25 or less, and we’ve been to groomers all over the country. The second complaint is that here on the business’ Unilocal page, they offer a 10% discount for first time clients. When I asked about it, the girl that handled the transaction claimed to not know anything about it, and said «she never told us about that.» I’m assuming she meant the owner. It seems like a poor business decision to entice customers but not have the staff educated enough to honor the enticements.

I wish I had caught the name of the groomer I had today so that I could give her proper Kudos!
I took Rasta in for a shampoo and blowout/​blowdry. He’s a Maltese/​Poodle mix who doesn’t like to be brushed. AT ALL!
She did a beautiful amazing job! I could not believe it was the same dog. She did everything I asked and the price was half what I expected. I honestly had reservations about going to a new groomer, but I need not have worried. Rasta was in great hands! I highly recommend Paws and Claws– and if I can get the groomers name, I will update with that.

Overcharged, and gave my dog fleas. Looking for new place. Bought 2 gift certificates that they refused to honor. Always gave explicit instruction which were only followed once. Left hair in eyes and was cut uneven, with long hairs in different areas. After infesting my baby I will not ever go back.

Very happy with the service/​grooming that our dog, charlie, received! He’s a goldendooldle so we gave very clear instructions to not have him turn out to have a «poodle» cut and they’ve done a great job every time they’ve cut charlie!

Been meaning to write this review. We recently adopted a Siamese kitten that had severely matted fur. We had already tried another groomer who said she was too bad for them. They recommended she go to a vet & be sedated. We called Paws and Claws and they fit us in the same day. They charged a very fair for the severity of the situation. It was actually the same price the other groomer had quoted without understanding how bad the kittens mats were. They bathed her, did her nails, and shaved her. She looks beautiful (and a little funny!). I highly recommend, and they will be seeing us again for our dog & cat!

I tried this place out — I have a miniature schnauzer. I brought her in for a routine grooming. I have her groomed every other month (we missed her routine appointment). I dropped her off and when I came back I was charged an additional $ 25 for a flea bath. First of all I had a hard time believing that she had fleas, given more other dog did not and it was the middle of winter. They didn’t even call me and get the ok for the service. When I mentioned these things to them they could have cared less. I never have gone back. Poor business decision on their part.