The UPS Store

I’ve been in here more than five times over the past year to use their computer, print documents, make copies, send and receive faxes, ship parcels and buy office supplies. It’s really rare nowadays to feel like an employee genuinely respects you and likes their job, so I had to write a review to commend them for his consistency and wonderful attitude. I truly appreciate all the technical help I’ve received and the warm atmosphere the employees maintain. Customer service goes a long way and the employees at this location definitely know how to treat others.

I am very hesitant to post such a low score for any company but after being treated int the same poor manner on more than one occasion, I feel the need to share.
This location is the only spot for me to drop off my prepaid UPS package and I’ve made 2 drop offs in the last 6 months. Both time I was «helped» by an older man who i believe to be the manger/​owner of the establishment.
Both times I simply requested a receipt or something to prove that it was dropped off and was scornfully advised that the tracking number is the receipt and that I’d have to write down the tracking number. I understand what he was saying to me but at other locations they gladly hit «print receipt» and hand me this same notice, so I don’t understand why it can’t be done here, laziness? At this point I’m gonna go with laziness because he did finally give me this receipt, but only after arguing with me and «making his point.»
I might have even been okay with the whole, copy the tracking number down thing had he just been a little more pleasant about it instead of taking every opportunity to make rude comments about my request.
I don’t appreciate being treated like this and would do almost anything to never have to go in there.

I have only had good experiences here– nice young lady waits on me (.i visit this location about twice a month to send packages to my daughter at college) Weekends this location it can be hard to park, otherwise, I think this ups store is good.

While in a convenient location for me, this store is kind of a dud. My main issue (aside from some pretty blah staff people who don’t return a «hello» or a «have a nice day») is that they are not consistently open during their own store hours. Several occasions I’ve stopped by a good hour or two before they were slated to close, and blammo, no one was in, no note or sign on the door etc. I’ve learned to go a few hours after they open as to avoid disappointment and a wasted trip. Not the worst place, but I’d definitely suggest checking out some place else if you are paying to ship something or have a ton of questions or a peculiar shipping issue.

If I could give this place 0 stars I would. I have my own issues with USPS, but this UPS store makes the USPS look like the greatest functioning, sweetest governmental organization that ever existed in the USA. The people in this UPS store are incredibly rude and degrading and the store itself is disgusting. Even IF I had a free pre-​paid label that just needed to be dropped off via UPS, I would literally PAY and take it to the USPS; that’s honestly how awful this place is. and I am not rich enough to do that. Unless you want to support callous business owners and employees, especially those who are degrading to handicapped and elders, take your packages elsewhere.