Using their online service, I ordered a photo print that makes a 2X2 passport photo. When I tried to pick up, I was astonished to see that they REFUSED to sell the print. They said passport photo MUST be produced here by using their service, and they REFUSED selling my prints. Store manager was arrogant and unable to communicate. He cannot pick and choose what to print. It is a shame that a large public company has such a low quality store manager.
Irene E.
Place rating: 1 Mamaroneck, NY
The worst customer service in any store I’ve ever been to. The one younger women at the register is nasty and has an attitude, the man who’s in the photo dpt. is not nice or just hates his job and gives bad service. Never going back, I’ve never been to an establishment that treats their customers poorly. You walk in there in a good mood and suddenly you feel terrible walking out. Management needs to talk to their employees to respect and be nice to customers.
Zaneta O.
Place rating: 3 Queens, NY
I usually never have a problem at this Walgreens, the employees are pretty friendly. According to Unilocal they are only open until 10PM but they are actually open until midnight on most days. I will send an update request to the admins. I was here last Saturday with two friends and we were all in line buying beer. We were celebrating my friends birthday. My friend showed her ID and she’s 30 years old. Her ID has expired one day prior on her actual birthday and the cashier was giving her a hard time. I stepped in and I said my ID is valid and I’ll buy the beer. She said no I couldn’t do that because it was against their policy. We argued with her for a bit and said what difference does it make, I am buying beer too and none of us are underage. There is no crime being commited here. She apologized but stood her ground. My third friend in line who has not approached the register yet said ok whatever I’ll just go get another one from the fridge and I’ll buy it then. Now that she would allow. How silly is that? We left the additional 6 pack that she did not allow us to purchase at the counter with her, paid and left. While we were slightly annoyed we do understand there’s a policy but it was just silly to make someone go get another new 6 pack when there was a perfectly good one sitting right there at the counter but hey whatever. We got what we came for. Just sayin’ though, none of the other employees have ever given us a problem before. No matter what you do… do not park in this lot and try to go shopping at another store. You will get your car booted. I’ve seen them do it to so many people before. In fact they did it to a friend of mine that was picking up a prescription while she merely stepped away to order some food and the restaurant directly across the street. She displayed her Walgreens receipt and he still tried to argue with her. It wasn’t until she threatened to call the Police that he said he would remove the boot. The guy was littlerally sitting and waiting for people to park and leave the lot. You have been warned!
Chasey R.
Place rating: 4 Port Chester, NY
I come here when i want to buy my $ 1.00 Sinful colors nail polish. When my store doesn’t sell something i want or need. I always seem to find it here. Checkout can be long because they have only one register open but when the cashier sees a line she/or he calls for someone to help out with the line. Staff is very friendly.