Baristas are extremely awesome here. They always make my drinks just right. They are also informative about any promotions that are going on. This location is definitely my go-to Starbucks.
Tom J.
Place rating: 5 Irvine, CA
4÷23÷16 around 4 pm male employee very kind here is different
Dani S.
Place rating: 5 Glendora, CA
Shout out to Daniel a 203XXXX partner giving me the best service i could ever ask for. Only one on the floor, so kind and personable while giving all customers fair attention and help. He handcrafted a drink so delicious it was blessed by the gods. Someone give this boy a raise.
Christopher T.
Place rating: 5 Syracuse, NY
What I like about Starbucks is the consistency between locations, always good coffee, cleanliness and friendly staff. No exception here with tidy counters and clean bathroom, polite staff happy to help and of course my favorite coffee.
Teresa J.
Place rating: 5 Diamond Bar, CA
This is MY Starbucks. :) Close to home, on my way to work and always there when I need them! The staff is great, friendly, funny and they know most regular customers by name. Just a really welcoming location! They also wrote me a cute custom cup when I got engaged(my now fiancé and I come in together often too, so I guess it’s also our place hehe) Starting my day here always makes it a little better and easier to get through… lol. Thanks Phillips Ranch Starbucks crew!
Cristina R.
Place rating: 5 Diamond Bar, CA
Let me just begin by saying, this has to be THEBEST Starbucks experience I’ve ever had! My boyfriend and I walk in and are greeted right away. We get to the register and our barista, Christina, was super sweet and genuine. We asked about the new Citrus Green Tea Latte, and she recommended it iced, and told us it was very refreshing!(Which it was!) I then told her that I had an unused birthday reward that had expired. She smiled and said that she would honor it! It completely made my day! Then, as the other barista calls my name to let me know the drink is ready, she smiles and sincerely tells me that she loves this drink and that I made a great choice. As we’re drinking our beverages, my boyfriend and I realize how great the playlist is. We asked Christina what song/playlist was playing, and she said that we could find out on the Starbucks app, but that she would also find out personally for us. She was busy making other drinks for customers, so I told her that it wasn’t necessary. When we left, I personally thanked Christina for everything, and she thanked us for choosing this Starbucks. I was overall really impressed with my experience! I’m never going to anther Starbucks again! When I come back, I will definitely be asking for Christina
Christine B.
Place rating: 5 Diamond Bar, CA
Love this Starbucks. They are always positive and smiling. Never had a problem with my drink order. Great that it’s close to the freeway!
Genevieve D.
Place rating: 5 Los Angeles, CA
This Starbucks is my favorite location to swing by. Ryan and Daniel go above and beyond in providing great customer service. They both engage with their customers in a way that shows they take pride in their work. I enjoy my interactions with them and always have a good laugh about something or other when either one of them assist me. The coffee is always consistent and delicious. There’s usually a packed house but I have never had to wait an absurd amount of time for my order. This is also the ONLY Starbucks that has respected my whole milk preference. Other locations always choose to bypass changing the milk in an effort to avoid the extra work it causes. Well I can tell, I can ALWAYS tell. And when you do this to me I unsympathetically judge your small brain that thought getting my drink out to me a minute faster was smarter than giving me what I asked for. But I digress, swing by this location grab a drink and head up the street to check out an apartment at Eaves Phillips Ranch.
Sharon F.
Place rating: 5 Rancho Cucamonga, CA
Right off the Temple exit from the 57 freeway, just turn left, if you’re coming off the 57S, and turn left again into the plaza after the next stop light! It’s a fairly small Starbucks but they have a decent sized patio out front with many tables and chairs. The employees here are always very nice and patient and are happy to recommend drinks if you ask. The bathrooms are clean, like most other Starbucks bathrooms.
Melissa M.
Place rating: 5 Los Angeles, CA
I’ve been to this location several times since it’s just down the street. Service is always great, and always gets the orders out quickly! can get crowded because it has a smaller seating area… but there is outdoor seating as well. Too bad there is no drive thru at this location. They are Very accommodating. I had ordered 100 of their cake pops one time for my daughter’s birthday party and they were kind enough to preorder and have them for the day I needed, nicely packaged. Thanks for that!
Adriana C.
Place rating: 1 Downey, CA
I always go to Starbucks with the same cup(yes i wash it daily, and no I don’t care about the minor plastic chemicals– I will die regardless of those chemicals) because if I were to NOT reuse the cup I would feel so bad wasting that much plastic, for I drink a lot of coffee. It’s not because i’m cheap, I will tell them that its not a refill.(yes, you could call me radically environmentally concious). note: I don’t usually go to the Starbucks on Temple, i usually go to the one on Rio Rancho Rd– which is a lot better and they don’t give me problems with this. So I get to the front of the line and I take of the lid of my reused cup and put it near her hand on the counter, she asks what I want and I say: iced coffee. She grabs a brand new cup and before she starts to write my name on it, I tell her that I would prefer for her to use the one that I brought in. She tells me she can’t because of company rules? I’m trying to help you. I am saving you a plastic cup(which saves the company money anyway) and I am reducing the amount of waste I produce. I am the daily paying customer. Let me do want I want: I have no interest in company rules. It’s not worth the dispute. The cashier by the apron name of «RYAN»(an asian girl) was such a goody-too-shoes it was disgusting. Man, help me try and help you, don’t get all«company rules» on me. I doubt that is a company rule, I have never had this problem with another Starbucks. I’m saving Starbucks money by reusing my plastic cup, the company should love me. So after I slide my card, I am waiting to sign the receipt(which i guess I didn’t have to) but she did NOT conclude the transaction by saying«Thanks, your order will be ready at the other counter». So I’m still standing there(because I think I have to sign the receipt) and she say’s «uh, are you waiting for something?» UGH. So rude yet such a rule-follower. What a terrible combination. Barristas are supposed to be cool and tend to the individual needs of the paying customer. This«RYAN» girl(she may have been wearing someone else’s apron on 10/21/2015) was rude and made my daily attaining of coffee incredibly unpleasant and got me very mad and stressed right before my structural engineering midterm. To management: Please consider putting this girl on observation and possibly leading to her termination. She was very rude and did not make my time at Starbucks pleasant.
Crocdriver Z.
Place rating: 1 Diamond Bar, CA
Too small. Always crowded and slow. Frequently out of syrups(PSL, Etc) Parking sucks as well.
Amy W.
Place rating: 2 Diamond Bar, CA
Mobile order venti ice green tea lemonade, light ice and its filled with more than ¾ cup of ice. Wonder what regular ice would be?! With so much ice, the drink is very diluted, might as well order water and its free.
Marie S.
Place rating: 5 Los Angeles, CA
I got to say… I work nearby and pass by every day. I come here almost daily and the staff is ALWAYS friendly. I have only had my drink made wrong once; given the fact that I’ve been coming here for about a year and stop by frequently, that’s not too shabby! A location near my house almost always gets our order wrong. Anyway, yes. Don’t come here if you’re in a hurry to go to work at 8/8:30, you WILL be late. It’s not because they aren’t working fast, it’s because of the convenience! Right off Temple of the 57N to the right. OH, and PS, it’s right next door to a doughnut shop. I’ve become amazed at my will power to say no!(I’ve had their glazed old fashion YUM)
Joey C.
Place rating: 5 Hacienda Heights, CA
They always get my order right :), I’m always attended like I matter to them and like this locations friendly attitude employees.
Karen F.
Place rating: 5 Pomona, CA
A fanatical addict is the only way I can describe myself in relation to coffee. I’m all about it, all day and every day. But I also have my tea. As an ex Starbucks employee, I know the ins and outs of the expected service, quality, and recipes. I gotta say that every employee here is fantastic. There’s always amazing service, and the quality of the drinks is exceptional. Even when there’s a line out the door, and a new barista at the cashier or on bar, they always find a way to make it work and get the line moving. I even had one barista suggest a very cool way to have my tea, prompting that it would taste very tropical and refreshing. He was so right! I thought it was great that he made that suggestion, in addition to offering me another drink if I ended up not liking it. I do love my Starbucks, but I love it even more when the service is this amazing. It also doesn’t hurt that it’s 2 feet away from the 57 freeway.
Krystle T.
Place rating: 4 Whittier, CA
Located right off the 60 freeway and Temple. Stoppee in for a caffeine boost– What is there bad to really say about the ever popular coffee chain we know as Stabucks? :) Good, fast service, clean, decent parking space and usually always busy.
Yuka N.
Place rating: 3 Rowland Heights, CA
This particular Starbucks is really close to my house and conveniently located right off the 57 fwy. My drinks are always consistent. I went in there earlier for my Peppermint Mocha and wanted to buy two pink cake pops. The guy who worked there said they only had one left. I needed two since I was getting ready to babysit my friend’s kids. I asked him to give me the two that were left in the case and he said he couldn’t. What an idiot!!! I ended up buying two choco cake pops instead. He’s lucky I didn’t make a big stink about it!!!
Kevin L.
Place rating: 4 Diamond Bar, CA
Like any other Starbucks, I like the drinks here. The staff are friendly and have not yet had a bad experience with them. The location is very practical as its near two colleges and is at the border of Pomona /Phillips Ranch & Diamond Bar. There are a few tables outside of this Starbucks and there is plenty of parking spots in this private lot.
Stacy C.
Place rating: 3 Diamond Bar, CA
One of my go-to Starbucks around the area. I used to frequent the one on campus at Cal Poly, but ever since they started to nickel and dime for all sorts of nonsense for a venti iced green tea to almost $ 4.50 a cup, I decided it was high time I pick another location. The workers here are always diligent and friendly, but I find sometimes they have a hard time understanding how to use Starbucks Rewards. Twice I’ve had them charge me AND take my Starbucks Rewards, which I wasn’t too pleased with but since I was in a rush to get back to class there wasn’t much time to argue with them. But other than that it’s a pleasant place with outdoor seating, the inside is a little small so not great for bigger study groups.