Platte City Self-Storage

Certainly not happy at this current moment. I would like to note, it’s not with this specific facility and this review only applies to the company of Budget itself.
I called to make a reservation and was placed with the contact center. I was booked for what I believed to be a 24 foot truck, I was sent a confirmation email, which I glanced through mostly fixated on price. I didn’t see at the time I was reserved a 16′ truck. Found this information out once I arrived to pickup.
Long story short, I won’t use budget again, I had to call three times to switch this reservation, they gave me an additional 5% off, for the trouble. Clearly they outsouce their help.

This self storage company is in a great location, just off Highway 92 and I-​29 in Platte City. There are all kinds of storage unit sizes available, ranging from 8×8 to 40×40 (units in feet). The prices do increase with increasing size, but of course the bigger the unit the «better» the deal.
All of the units are outdoors and accessible 24 hours a day, 7 days a week. There is a security system in place complete with fencing and cameras. Entrance is via a pass code gate through the parking lot in front.
Please note: these units are NOT climate controlled!
The office in front is open Monday through Saturday and never open Sundays or holidays.
The staff inside are cordial and usually pretty understanding of customers’ needs. They do have the best prices of all storage facilities in Platte City, though remember that the other one in town is indeed climate controlled.
Don’t forget about the Budget truck rental this company also offers! They are a franchise of Budget. They have 3 different size trucks available for rental. Try to bargain down the initial price… They usually work with you to lower the price.