LabCorp

I called twice to set up an appt and there was no response to my messages. So went by and scheduled a 7:30am. Well it is almost 8 and there is no one here. When someone finally arrived and i pointed out the appt time he just stated that there was a bad accident, no apology. No reason why the other 3 techs were not there either. To top it off the tech screwed up the test and only noticed because I questioned the procedure. I choose this place strictly due to the fact that it is by my office but am never coming back. This place is awful!

I just left this location. The techs in the back are very friendly and efficient, but the receptionist is dismissive and seems to think she has better things to do…

I use this lab several times a year and the staff is always professional. They do work hard to get you in and out so there really isn’t a lot of chatting when you check in. Excellent quality!

If I could give 0 stars I would. This was the most disorganized, unprofessional lab I’ve ever been to. Will return to Quest. Waited over an hour

Seriously snide and rude employees in most cases. The male tech behind the reception desk did a great job drawing blood without hurting me, but he was initially a smart mouth to me when I arrived. Asked me to confirm info on clipboard and then I sat down only to be curtly told he didn’t want me to sit down but ‘to come back there’. I thought he meant back behind first door, to which his response was to snicker at me and tell me I ‘was flying all over’.
Just get me back there expeditiously, hold the snarky attitude and do your job. You’re to draw blood and attain specimens accurately with some sense of good customer service. Your services are being paid for… you are not doing me some favor, and you’re not god’s gift to phlebotomy for crying out loud.

Always curt if not flat out rude. Your visit isn’t about you, it’s all about THEM. And you’re not going to get a copy of your own results unless you establish a MIcrosoft snail address first. WTH?
Furthermore, the Dr who ordered my tests which I had them do over a month ago has STILL NOT received the results. I spent an hour on hold trying to find out what’s going on myself. You can only call the corporate number. Still have no results or explanation what they did with my blood.
Avoid this place.

There is absolutely no point in setting an appointment with this place. I set my appointment for 3:30 pm online. I show up 20 minutes prior and proceeded to sign in. There is a place on the sign in sheet to put if you have an appointment. I filled it out accordingly. I placed my ID and registration paper on the table, I began to ask a question an the large and extremely rude lady cut me off and told me to hold on to it and sit down. The staff taking my collections were also rude. So unprofessional. If you have the choice do not come here.

I was very happy with this location. I came in at a good time and it wasn’t too busy. I had missed the rush. The receptionist was pleasant and even though my orders were a little confusing, they were able to work it out easily and get me right back. I waited less than 10 minutes. The lab tech was very friendly, upbeat and pleasant. She and I chatted the whole time which was a great distraction. I appreciated how easy it was.

I needed labwork done, so I went online to find the closest location to my office and it was this one. I was thrilled to see I could schedule an appointment online as well as complete my insurance information.
I arrived promptly at the time of my appointment and the waiting room was full and the window was unattended. There was a sign in sheet with quite a few names ahead of mine, however, there was a choice to indicate an appointment had been made which I chose.
Ten minutes later an attendant came to the window, took the sign in sheet and began calling names in order. Apparently, making an appointment means nothing to this location.
Shortly after they begin calling names a man came in and indicated he had an appointment and was immediately led back. This prompted me to approach the window to let them know I had an appointment and I was called back shortly thereafter.
I felt this particular location held little regard for whether an appointment was made or not. The staff seemed harried and action was only taken when the patient took matters into their own hand.
I’m sure that I will find another location in the event I need future labwork.

I went here to wee-​wee into a cup for a pre-​employment drug screening. I was in and out in less than 15 minutes. Very easy and very professional.

Dropped off specimen, office attendent very unprofessional. Called MD office later and apparently the lab let the specimen sit there, didn’t run any results and then threw away without trying to obtain orders, or any follow up. This is a 24 hour specimen that took 24 hours to complete. Tried to call office to complain, but conveniently can’t get anyone at office to answer. Will never get good review and will tell everyone I meet to never use this LabCorp. I am a nurse, so my opinion is yielded within a large community!

Went to this location for a pre-​employment drug screening. I’ve done a few of these in my career and most places follow a fairly strick process.
When I arrived at this LabCorp location I was the only person there and they had me go to a room right away. I was left unattended for at least 5 – 10 minutes while the staff was talking about vacations. During that time I noticed urine samples sitting out on the counter in one of the lab areas.
After providing a sample, the tech had me sign and initial the slip that is attached to the container that the sample is transferred to. Then he told me I was done and had me leave the room. NORMALLY, you witness this process and inital the container AFTER the sticker has been attached to the final sample.
This is a big no-​no because if a sample comes back with a negative result a patient can claim the sample wasn’t handled properly.
I’m not sure if this LabCorp location is the only one that works this way or not. If this is standard operating procedure, I would recommend someone like Quest Diagnostics as their testing procedure follows a much stricter process.