Just the best. Always makes my tired feet and legs feels good again. They are always attentive, Always friendly. The funny part is walking in the door. All the women turn and stare.
Joanne K.
Place rating: 4 Ledyard, CT
Great job by these ladies, they are so cute and friendly and funny. Highly recommended
Danielle D.
Place rating: 4 Plaistow, NH
Always get me right in i do question the cleanliness of the pedicure stations because I see them rinse them out with just the spray nozzle betqeen people but never run a cleaner through the tub. they are a little more expensive then others in the area but the people are friendly and they do good quality work … they do amazing eye brow waxes
Shirley D.
Place rating: 5 Plaistow, NH
UNDERNEWMANAGEMENT. You will get great service by friendly people at a reasonable price. Clean place and while they will«ask» you if you want extras, if you say no, that’s it. No pushing. Rachel, the owner, is formerly from Nails #1. Go and see her or any of the the other techs. You won’t be disappointed.
Laura M.
Place rating: 2 Sandown, NH
Let me begin by saying that my pedicure was very nice… they have massage chairs, and the pedicure I chose included hot stones, a leg massage, and hot cloths… my «issue» involved the cost and the fact that they seemed dishonest as far as payment. First, when I sat in the chair, the aesthetician(sp?) gave me a menu of sorts to choose which«level» of pedi I wanted… I chose the one in the middle which, I believe, was $ 40… she said, «you’re sure? You don’t want this?»(indicating the higher priced pedi… I said, no this will be fine(she seemed annoyed, but whatever)… twice during my pedi she dropped tools on the floor and just continued to use them…(I have never experienced that before-usually they would get new tools) :/ So, after the pedi was over I went to the«drying table»… I told her I wanted to purchase a gift certificate for my step-mother, who loves the place. She took care of that on my credit card. Then, I tried to pay for my pedicure. Because I believed it was $ 40, I gave her $ 50 and asked for $ 2 back…(a 20% tip). She just stood and stared back and forth between me and the money until I said, «How much was the pedicure?» She replied, «$ 45». hmmmm… I don’t think so, but ok… so, I readjusted my tip and gave her $ 60. She said, «All set?» I was, like, «No! I don’t think so…» I asked for $ 6 back… again a 20% tip on the now $ 45 pedi… I waited forever and she finally returned with $ 4! Seriously?! I said, «I was looking for $ 6 back, not $ 4. That’s a $ 9 tip on a $ 45 pedi». Again, she seemed completely annoyed with me and I was, at this point questioning my math! I waited quite a while before she returned… My step-mother and niece love this place, and I have no problem paying for services rendered, but I don’t like feeling like I have been taken advantage of. I will not be returning.
Jennifer G.
Place rating: 1 Salem, NH
I went here to get a pedi and a mani done for a wedding. I was warned about this place but people In the bridal party Insisted this place was awesome. Boy, I wish I would have kicked up more of a fuss not to go! It took the employees a few minutes to attend to me as I was siting in the pedi chair. And then the person who was working on my toenails kept switching on me. I find that aggravating because everybody does it differently and it’s hard to pick up where someone leaves off. As they were doing my toe nails, they kept asking if I wanted shellack on my fingers nails and I kept repeating no to them. When another girl started working on my finger nails, she asked me the same shellack question and I said no again. Where is the communication in this place? As I was getting ready to pay, one of the ladies said you need to pay.(I thought taking my wallet out would be a hint) and I wanted to do it carefully so to not ruin my nails since this is the only place I have been to that insist on paying after the job is complete. I took out the money for the job and I was taking out a $ 10 bill for a tip but before I could ask to break the bill, the lady took it out of my hands and said«I’ll give this to the girls.» I guess I didn’t say it loud enough but I said«can you break the 10?». She just continued to walk away. At that point I wanted to leave. I paid $ 40 for pedi and a mani… And thats without a tip. There were no designs involved. There were no fakes nails. No shellacking. Just simply painting nails one solid color… What a waste of money! And the job it self? I went home right after and had to clean my finger nails because a lady left nail polish on my skin. Some of the finger nail edges were not covered completely. There were some bubbles on the nails. The two big toe nails chipped the next day. the day of the wedding. Avoid this place! I wish I could give it negative stars.
Katie F.
Place rating: 1 Middleton, MA
I will start out saying that my nails look great and the woman that did my nails did a fantastic job. However, I arrived at Billies at 11:45AM on a Saturday. They were not very busy I was the only one waiting and there were about 3 people being helped. After being Put into the pedicure chair I waited for 45min for someone to come do my pedicure, the water was cold by the time he came. After waiting that long for my pedicure I was moved to get my gel tips the same man buffed my nails and put the tips on. Then he just up and left, I was sitting there for about another 25min before someone came over to put the gel on. After that the girl put the gel on a put me under the UV dryer. She then took another client. I waited for the whole time she did a fill for The other person which took about an hour. I did not leave that salon until 2:30. That is far too long to be there and constantly waiting for someone, it was absolutely ridiculous
Joann T.
Place rating: 4 Exeter, NH
6÷9÷13 This place is under new management — Rachel now owns the place. She has done a stand up job cleaning the place up, bringing in new chairs… there is real pride of ownership here now. So if you are looking for Rachel from #1Nails this is where you will find her… looking for a place with a fresh face… go to Billy’s. I have always been pleased with her attention to my brows and she has always done an awesome pedicure. I have had compliments on my pedis. Give it a try you won’t be disappointed. The prices are reasonable, pretty much what you would pay anywhere else. Also if you have a complaint tell Rachel. She is very invested in her business and wants it to succeed and she is approachable. Before you complain, speak to her.
Kathy M.
Place rating: 1 Groveland, MA
They’re under new ownership now, but the new owners made a mistake in keeping one worker! I try to keep my feet soft all year round and I’m not new to pedicures. I was in there last week and they day after I left I had noticeable dried out skin all around my big toe which wasn’t there before the pedicure. As for the«massage», well she never even touched my feet, she simply rubbed her hands up and down my lower leg, a cat might have done a better job! When she put the polish on the first 2 toes, I told her it as ugly & I didn’t like it. She told me I would when she was done, I didn’t like it at all, it was still ugly! I then let the new owner know that I was very unhappy & she insisted on changing the color, which she herself did, but I felt rushed by her and more so when the staff came out with their handbags coats & sat down across from me staring at me. I was a year round pedicure customer before, but I am now looking for a new place, hopefully closer to home too!
Alysha C.
Place rating: 5 Plaistow, NH
Um, «caca brown» flip flops is a reason not to like a nail salon?! The first reviewer has no idea what she is rating/comparing to – Never had a mani before! I, on the other hand, have had many and I am extremely happy with the service, the shop, everything. The people are very nice and know what they’re doing. The shop is neat and clean, the equipment is new and NOTDUSTY! My nail tech was Dina(her American name)/Huong(her real name). She was SOMETICULOUS – it was as if every little nuance had to be absolutely perfect. She didn’t leave a single paint mark on my fingers, the polish came out very evenly, and she didn’t even nick me with the cuticle trimmers! I couldn’t even feel it! My nails were filed evenly… She is extremely gentle yet gets the job done. She really did a beautiful job. A quick note – Bring cash for the tip, you cannot write it in on your credit/debit slip. This is THEBEST manicure I have ever had! I am very picky about nail salons because they always hurt me or screw it up trying to rush. I will DEFINITELY go back and Im excited such a nice place is only two minutes from home! There’s a reason they’ve been around as long as they have.
Heather C.
Place rating: 5 East Hampstead, NH
not sure what happened with this woman but this place is fantastic. Much cleaner than than the other places in town.
Julie H.
Place rating: 1 Haverhill, MA
HORRIBLE. DON’T WASTEYOURMONEY or TIME! I had never gotten a mani/pedi in my life, so my bf got me a gift certificate to here cause I wanted to get one and this place was local. Billy himself did my nails and he was very short with me because i didn’t know when he wanted me to have stiff fingers or limp fingers. He would YELL at me «stiff finger!!» or «be loose!» very loud and I was embarrassed. He actually slapped my hand at one point– not enough to hurt, but I was shocked and seriously humiliated! how am I supposed to know what to do on my first mani??? Another thing I noticed was that they had a plastic tote full of foot scrubber tools that they seemed to re-use on every customer. Not only does plastic harbor germs, but imagine if the person in front of you had foot warts or something? You could catch them instantly! GROSS! I went hope so upset and was wearing those crappy foam flip flops they gave me in an UGLY caca brown color. It was raining and my garage floor was slippery and i fell down and ruined the polish and could have seriously gotten hurt. worst experience of my life. it took me over a year to try and get another mani/pedi. which was a much better experience. So I DONOT recommend it here. I would give it negative stars if it were an option. I hope people read this and BEWARE!