O’Reilly Auto Parts

I hate writing reviews but I just want to say every time I come to this location I get above average customer service. They don’t try to sell you something you don’t need. They’re honest and knowledgable. They’re fast. Today I came in for window wipers and after I bought them the staff came outside with me and installed them for me. This is why I keep coming back here and I continue to be impressed. Thank you!

Great customer service. Just watch out for the fat pigeons on the columns out front churning out Oreo cookies from their perches.

This is place is as advertised. They did a great job, testing out my battery. Even offered to test other parts of my engine just to be sure. I bought my battery from that location, they installed it free of charge. The staff was super friendly, especially Eric the person who helped me personally.

Cesar is an excellent employee. I came into the store an hour before closing. My headlights were foggy and I needed help in restoring them. Cesar helped me to find the right product and was very friendly. Me being a female, I really didn’t know how to use the product so I asked Cesar if he could show me how. Without hesitation he agreed, finished the job entirely and made my headlights look brand new! He really went above and beyond. I am thoroughly impressed with his courtesy and professionalism! He is great at what he does and is a real asset to this company. I recommend this O’Reilly location for all your auto needs. I won’t shop anywhere else when it comes to auto parts.

When employees go out of their way to help you, it’s only right to give them a good review. This store, unlike others, deserves it.
I went in to get «wiper blade refills» not knowing much. I’ve done it before — just cheaply swap the rubber contact elements on my wipers.
First, I felt welcomed by the young girl who respectfully guided me to the wiper blade section. I remember shopping here before, and they also respectfully leave you alone if you just want to browse.
Then, when I asked the young fella over the counter all the wrong questions, he respectfully helped me, not just getting the proper item, but he came out to my vehicle to check that it’s a good fit, then after I purchased it, he helped to install them!
Granted, it was just a snap-​in installation, these new wiper blades. But I simply did not know. And he didn’t make me feel like an idiot for not knowing.
Respectfulness was in the atmosphere — a rarity these days.
So when a store that’s supposed to only sell parts (and this is still just one location for the chain) have *respectful* young employees come out to your vehicle, it’s just good feelings all around. It’s good for business and good for old-​fashioned *community*.

My car battery died on me twice within the same week so I figured it was probably time for a new battery. I got the best kind of service here compared to many other auto part shops I’ve shopped in before. I went in intending to just replace the battery right away but they insisted on checking it just to ensure it was definitely a bad battery and not something else. He confirmed it then he suggested two different types, explained the differences to me, I bought one and then he installed it for me free of charge! I didn’t even have to touch the battery or get my hands dirty at all!