Central Freight Lines

I wish I can give 0 star! Truck drivers has attitude problems and he threw our goods to the truck! I called customer service for file complaint, and the manager was rude too! And this is for Mira Loma location.

DO NOT USE THEIR SERVICES !!! Worst customer service and time of pick-​up. Go and get another forwarding company for your needs.

do not use them !!!
must have to say the worst freight company ever! do not trust what they say about pick up times. they never make it to pick ups on time or they call you with some excuse or they show up when nobody is around.
do not use them!!!
they really should be shut down for poor service

This is the most unprofessional and worst company I’ve ever dealt with. A driving was sent out to pick a pallet on Thursday and was set to return on Friday for the second pallet. I waited all day at my office no one showed up. Therefore I gave them a called on Monday to confirm if a driving is being scheduled to come and pick up my pallet, before I even finish my sentence he was like our cut off tine is 2 PM. He did not even bother asking what my company name was and just cut me off that like. Very rude and unprofessional. Never again!

Absolute worst company I’ve ever dealt with. The girls that answer the phones have zero customer service skills! I used this company a few times and not one time did they deliver something without breaking it. Fragile signs and do Not stack sings mean nothing to them, they stack and crunched all of my shipments. They’re Never on time with pickup! I would highly recommend using another company!!! Central freight is the cheapest price for a reason YOU GET WHAT YOU PAY FOR!!!

This is the worst of the worst! We had a pickup for Monday, 1 pallet going to Amazon. They never showed up, then on Tuesday they promised to pickup the shipment, again no show, then on Wednesday we called again on hold for ten minutes when they picked up the phone and we told them if they didn’t pick up today we would call Amazon.

Basically the same problem the other reviews stated. Its been over 5 days now and I received a call saying no delivery today because of no lift gates. The worst possible service ever.

While this company has very competitive rates — the service is much to be desired. I run a small business and they promised at transit window of 1 day to from the bay area to Los Angeles. They ran out of liftgates and could not deliver at all that day — and did not call me to let me know what was going on. If you are on a time sensitive schedule these are not the people to use — and not to be harsh but their customer service really does not hit the mark. Most of the time you won’t get somebody in a local facility and they promise they will follow though on certain things and nothing comes to fruition. Its just not a well run company.

This is the worst freight line you can choose. I missed three days of work waiting for a shipment that was supposed to come Thursday. When it never came they scheduled me for Friday. When that never came they scheduled me for Monday. The driver decided he couldn’t get up the hills of my neighborhood and instead of someone alerting me of this at the time I was scheduled, I finally had to find the truck myself later that day. After waiting for 5 days for my shipment, it FINALLY came and then they would only leave it at the curb and it weighed over 400 lbs. Don’t ever ever use this service.

First & last time working with this company.
I paid for an overnight delivery and items were shipped on a Wednesday, which I confirmed. On Thursday I get a call from them asking me when I want my pallet delivered, I was confused because I was expecting them on Thursday, like i paid for. When I told the person on the other end of the phone that I paid for overnight and should have it today, he laughed saying that this is not how they operate, which confused me even more. Seeing as there was nothing to be done about it, I asked when is the earliest they can deliver, to which he replied Friday. On Friday I called asking for my ETA, I was told that they will be delivering the pallet the following week on Tuesday. They blamed me, saying that was what I had requested. The whole reason of having the package overnighted was because it was time sensitive, I needed them ASAP not the following week. I was pretty clear over the phone, when discussing the whole point of an overnight delivery.
I called customer service, and I use the term loosely, to complain. I was put on hold for about half an hour and then transferred over to a supervisor’s voice mail. I have still not received a call from the supervisor.