The Auto Shop

Phoenix, United States

4.4

Open now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 602-256-6164
Website:
www.phoenixautoshop.com
Address:
901 N Central Ave, Phoenix, AZ, 85004
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 7:00 am – 5:30 pm
Open now
Local time (Phoenix) 16:24 Thursday, 12 June 2025

Business hours

Monday 7:00 am – 5:30 pm
Tuesday 7:00 am – 5:30 pm
Wednesday 7:00 am – 5:30 pm
Thursday 7:00 am – 5:30 pm
Friday 7:00 am – 5:30 pm
Saturday –
Sunday –

Description

Specialties

With our free shuttle service, we specialize in servicing your vehicle while you’re at work.

We also excel in the following:

Diagnosing driveability issues

Used vehicle buyers inspections

Check engine light

Service engine soon light

Instrument panel warning lights

Noise evaluations

General troubleshooting

Safety recalls and service bulletins

Emission test failures

History

Established in 1979.

As the founder of The Auto Shop Inc., he has been serving downtown businesses and their employees since 1979. A 40-​year veteran of the automotive repair industry, Dan’s role has changed from an ASE Master Certified Technician to Automotive Business Professional, earning his AAM degree from the Automotive Management Institute (AMI) in order to grow with and support the automotive community.

The Auto Shop is your downtown AAA Approved Auto Repair Facility, has been awarded the «ASE Blue Seal of Excellence Facility» status and is recognized as one of the Phoenix area’s Top 55 Auto Repair Facilities as recommended by Mark Salem, «The Car Guy» on KTAR FM 92.3and KNST AM Talk 790.

Dan has been listed as an honored professional in the Nationwide Registers «Who’s Who in Executives and Businesses» and was an appointed member of the National Car Care Center Advisory Council for Parts Plus in Memphis Tennessee representing the Southwestern region of the independent automotive repair industry. H

Meet the Business Owner

Dan D.

Business Owner

Dan has been listed as an honored professional in the Nationwide Registers «Who’s Who in Executives and Businesses» and was an appointed member of the National Car Care Center Advisory Council for Parts Plus in Memphis Tennessee representing the Southwestern region of the independent automotive repair industry. He was also recognized by «Aftermarket Business Magazine» as one of the top 50 service dealers in the Nation.

To remain an industry leader, Dan and his team remain active participants with the Automotive Service Association (ASA) and Past President of the ASA Phoenix Metro Chapter, Automotive Management Institute (AMI), Parts Plus Car Care Centers, A+ Rated members of The Better Business Bureau, The Greater Phoenix Chamber of Commerce, the Automotive Repair Partners of Arizona (ARPA), Automotive Service Excellence (ASE), Member of the Elite Worldwide PRO Service Group and Neighborhood Auto Repair Professionals (NARPRO).

The Auto Shop also recommends

Matt’s Big Breakfast — CLOSED

730

reviews

Pequeno-​almoço e brunch

Dan D. says,

«When I’m in town, this IS the place to eat Breakfast! Thanks for feeding me well.»

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20 reviews of The Auto Shop

No registration required
Place rating: 5
Tempe, AZ
The owner sounds like a great guy and is running an efficient business. Also cares about customer service!
Place rating: 5
Monterey, CA
Really great, relaxing, stress-​free service! Especially the cold water, complimentary coffee and super comfy couch! I’ve came here about three times to fix my car under unexpected, critical circumstances and they took care of me and my car. I am a college student with limited help in finances, but the owners are always willing to work it out. I am very thankful to have found this place. I love the service and hospitable environment that the owners and employees create. I highly recommend this place based on my experience!
Place rating: 5
Garden Grove, CA
Such a great experience. Micky is very polite and explains everything very well. Ryan driver dropped me off and picked me back up from home. The shop saved me money in comparison to other quotes and fixed what was needed. Also complimentaty car wash WOW !! Cold water and kurig coffee available. Nice touch.
Place rating: 5
Phoenix, AZ
Competent mechanics.
Place rating: 5
Chicago, IL
I visited my son in phoenix who is a student at ASU. He tries not to complain about car problems since he’s happy that I even gave him a car. Upon driving the car I realized that it was incredibly dangerous. Bearings shot, brakes shot, and a few other problems. We brought it in to The Auto Shop and Elijah took care of all the problems for a reasonable price. He’s a true gentleman to deal with and I would like to have him as an employee of mine.
Place rating: 5
Culver City, Los Angeles, CA
These guys are make your visit so much less stressful. I have never had such a good experience at an auto shop in my life and felt very looked after. They deserve as many customers as possible just because their service is that good.
Place rating: 5
Phoenix, AZ
I’m one of those people who hates taking my car to a mechanic because I always wind up hearing I got screwed after what ends up being an already stressful day. It’s the worst. That’s why, when even the biggest cynic in my life can hear about how great and stress-​free my experience was with The Auto Shop and not find any flaws in my assessment, I know I’ve found the best place in town. I don’t have AAA, so I’m already at a disadvantage in the event of my car breaking down (as it did today). However, I didn’t really miss out on the perks of AAA. The Auto Shop gave me a free tow to its garage and had an employee «shuttle» me to work (for free) and then pick me up when my car was ready after work (for free). They also explained all the issues with my car and the resulting charges (which, after Googling part prices and average labor costs came out as very fairly quoted). They even washed and vacuumed my car (again, for free)! I absolutely would trust them with any repairs or maintenance in the future.
Place rating: 5
Sacramento, CA
Everyone is so friendly and nice!!! Wonderful staff and I even got 2 free windshield wipers :) not to mention they did a great job on my oil change and fixed my tire pressure. If I wasnt moving from AZ I wouldnt go anywhere else but here!
Place rating: 5
Mesa, AZ
I work just down the street from this place and like to drop my truck off here for oil changes. The people behind the counter have been really nice every time I have gone in. They even wash my truck after they change the oil! They also offer to give me a ride to work after I drop off my truck.
My truck does have some major problems that need to be fixed but once I told them I would rather fix them myself they never asked about it again or tried pushing me into buying anything.
I’ve always been one to do my own auto repairs but with the convenience of this shop I will continue to drop my truck off for oil changes.
Place rating: 5
Phoenix, AZ
Being a woman, I find that some auto shops think that you do not understand things, so it was refreshing to not experience that here. Mickey and his team were AWESOME about getting me in on short notice and discussing everything with me. They even washed my car… who doesn’t love that! I highly recommend them if you are looking for a trustworthy, competent auto shop.
Place rating: 5
Phoenix, AZ
Very friendly and very reasonable shop! Just had a quick (but painful job) done on my exhaust. Kurt said it would be about an hour, so I decided to get Matt’s big breakfast. It’s right down the road, Bonus! Got the car in and out quickly. They gave a little discount and free wiper blades on your first visit! Highly recommend The Auto Shop, support local buisness!
Place rating: 5
Phoenix, AZ
Great auto shop. I brought my truck here after getting a $ 1700 estimate from the dealership that wasn’t even a guaranteed fix. My truck had been back and forth to the dealership service center and they could not solve the problem. I called here and talked to Kurt, he listened to me for ten minutes explaining the problem and all of the details. He was able to fix the problem at a quarter of the cost by fixing it, not treating it, the way the dealership did. Great service, I will only be coming here from now on.
Place rating: 4
Phoenix, AZ
Had a little trouble with the first appointment I made, someone called in sick so I had to re-​schedule or wait for more time than I had that day. But, the place is clean, they are attentive and it was a straight-​a-​way oil change, no sales, just suggestions which I appreciate. Plus, FREE wiper blades for signing into Unilocal and giving a review… didn’t even say what kind of review to give, but I love FREE! Will definitely go back, plus living downtown you down always have the convenience of auto shops nearby.
Place rating: 5
Phoenix, AZ
I avoid the dealership because I feel like they look for problems and pay their service techs in commission. And they take advantage of me because I’m a woman who isn’t supposed to know anything about cars.
Thankfully I have found The Auto Shop. I don’t know what everyone else is complaining about. I LOVE these guys!
I’ve been to The Auto Shop twice in the past few years. The first time was because our battery died and we towed the car there to have a new one put in. This last time was to replace a headlight. Both times the mechanics have been honest and courteous. I have NEVER felt talked down to at The Auto Shop. Repeat: NEVER
They are close to where we live so I can walk there to get my car. Usually I drop the car off before work and take the light rail. The shuttle is a nice perk too because my husband and I share a car.
They offer AAA discounts and post a calendar of savings on their website. What’s that you ask? Well they have discount days based on the make of your car. Got a Kia? Get a discount on Kia day. You get the idea. They also offer 8 free oil changes a month on Thursdays. The catch? Your license plate has to have the randomly selected letter/​number combo on that day and you have to call ahead to schedule but if your car wins you get a free oil change! Who doesn’t love getting something for free?
Place rating: 1
Phoenix, AZ
i decided to go back to the auto shop to give them a second chance. i took my 1987 BMW that had an exhaust leak and no power to it. they said they couldn’t tell where the exhaust leak was coming from, they would have to tear open the manifold to diagnose it. Big $$$ there.
hmmm i wonder where it is… i took it to americas muffler and they diagnosed and fixed it for $ 30 in 30min. they also could not tell why it was a little sluggish. they recommended i change a fuel injector ($ 500), that did not help. and gave me a bunch of things it «could» be. told me it would cost $ 900 to fix. i took it to Advanced transmissions and they said it was definitely the pump and showed me how low the pressure was. these guys are either very incompetent or huge crooks. maybe both.
Place rating: 5
Peoria, AZ
I am much overdue in posting this but about a month ago I dropped my car with Mickey at The Auto Shop, and let me tell you I could not be any happier.
I have a 2005 malibu and it was just due for some maintenance that i had been putting off, as well as a few minor repairs. I dropped the car off and basically told them, quote me what you think needs done, and a price and I will tell you what i want you to do from there. I fully expected them to come back with a $ 2−3k quote and much to my surprise, nothing unnecessary was on the invoice, and the price was about $ 1000 below what I was expecting to have to pay.
Between the extremely pleasant experience dealing with Mickey and knowing they dont try and rip people off like most auto shops do, I have found the auto shop I will be taking my cars to for the rest of my life
Thanks Guys!
Place rating: 5
Tempe, AZ
These guys are great. They really care about their customer. My car broke down on the highway after business hours and I was recommended to bring my car to them. Since the shop was already closed I had to leave the car at their shop without speaking to them first. The next morning, they completely understood my situation and got started on my car first thing that day. They kept me updated on the vehicle and didn’t work on the car until they gave me a full explanation on what was wrong, an estimate on the fix, and waited for full approval to go ahead and fix it. I was working with a very small budget and they let me know what my options were to get the car fixed with the little money I had, and they never once hid any fees from me, including tax. They even said if I needed it, they could have picked me up from work or from my house in their shuttle to pick up the car. I didn’t need it but it was comforting to know if anything like that ever happened again, that would be available to me. I was very relieved that they had the car done by the time I was finished with work. They are fast, flexible, and genuine people.
Place rating: 5
Phoenix, AZ
Great
Place rating: 1
Scottsdale, AZ
Last visited here a year or so ago. Mom and I were here once before for both of our cars a couple of years ago and liked our experiences then, so I came back. This time it was an oil leak, but they could not find the leak after two attempts. How much did their «investigations» cost me? More than $ 600! And my car STILL leaked! I called a relative, who’s knowledgeable in cars and lives out-​of-​state, and told him of my troubles here, and after speaking w/​the manager on the phone he was able to get him to give my money back.
I have not gone back to have my car serviced here, and I could never recommend anyone, not even those that I do not like, to come here. (Honestly, I could never deceive anyone into doing something I know they’ll regret just bec. I don’t like them!) I did not appreciate the condescending way he spoke to me, or to my relative, either. Hold onto your money and spend it wisely somewhere else!
Place rating: 1
Phoenix, AZ
I was very disappointed with this shop. I called to make an appoint for their minor maintenance service. Before we ended the call he tells me «We are all set I have you down for the MAJOR maintenance» which is $ 350 more then the service I scheduled. I corrected him and blew it off as a simple error minor, major maybe they sounded the same to him.
When I dropped my car off they tried to get me to do the Intermediate service which was $ 140 more then the service I asked them to do. I told them I was not interested and I wanted to do the minor maintenance. They went on to try and up-​sell the intermediate service AGAIN because my car might need the transmission fluid serviced. This was all assessed from looking at my car from the waiting room window. Once I explained to them that I had already had my transmission serviced a month prior they back off with the up-​selling.
When I called to see if my car was ready (six hours later) I was told «You need to come down because we found serious problems» When I arrived I was advised that I should «Buy a new car right away, within the next 30 days because your car is not safe to drive because the rear control arm is rusted almost all the way through»
When I asked for details about this control arm I was just given horror stories about how the back end will break off and the rusting was so bad they had to lift my car in a «special way» just to change the oil. I was never given ANY information on how to remedy this problem other then «Buy another car».
I thought their advice sounded a little fishy and vague so I called 180 Automotive where I have taken my car once before and had excellent service. I spoke with Bogi and explained what I was told and she told me to bring the car in the next day and they would check it out.
The information I received from The Auto Shop was nothing but hyped up scare tactics. After getting a second option I know I do not need to buy another car in the next 30 days and I have the details and information I need to make informed decisions about my cars maintenance.
I will not return to The Auto Shop, I am going to drive the extra miles to 180 Automotive were I can get not only great service but information so I can make educated decisions about my car.