RoadRunner Furniture & Shutters

Very bad service and quality of workmanship. We started with our order several months ago and are just now getting the quality we expected. First two deliveries, the shutters had broken wood slats and stuck. I finally had to suggest a different way to insert the slats and each time after they bungled the job, we were not shown any priority but were put at the bottom of the delivery schedule as if we were new customers. Another shutter was not built as requested with a fold in the shutter and when we questioned the salesman at 3 Day Blinds he became unruly and accused us of saying that he was a liar. Our Roadrunner Shutters were ordered through 3 Day Blinds. Upon the last and third attempt it took the installers (2) 1 ½ hrs to install and refine the blinds so that they would operate properly. On 5÷18÷16 I mad an attempt to call the owners, Kim & Walt Schuck to complain and suggest that the quality control should have been done in the shop rather than 1 ½ hrs at my house (from 6pm to 7:30 pm), but was told at 3pm the one owner had already left for the day and the other would call me back. Walt Schuck did not even give me the courtesy of a call back. Guess he doesn’t care about customers or quality, so therefore, this bad review.

Roadrunner Shutters and Furniture was a great company to work with. Everyone I dealt with was courteous and very knowledgeable about shutters. My shutters were installed on time and custom made to perfection.
Thank you Roadrunner