Precision Imports

My wife and I have been taking in both our cars here for about 3 years. The owners are very straight forward and honest which we greatly appreciate.
I recommended my Mother bring in her car when a component of her AC stopped working. She had called one of the dealerships because she thought that there had been a recall on the part. The dealership said «no» but when she brought it in to Precision they called a different dealership that said it was covered. They saved my Mother between $ 900 – 1,000 for work she had agreed to give to them. I am really grateful to have found this place.

Everyone wants an honest auto shop, and I may have found the place. I’ve taken two different cars to Precision Imports on two occasions and each time, I’ve been pleasantly surprised by their no-​nonsense and efficient approach. Both times I dropped off my car, I received a call within 60 minutes explaining the issue, the needed repair, and the cost. That’s it! No trying to talk me into services/​repairs that I don’t really need. I’ve braced myself for the up-​sell, but it’s never occurred.
Me: «So that’s it? Just an oil change? Nothing else needs to be fixed?»
Al: «You sound disappointed.»
No disappointment! Just happy that maybe, just maybe, I’ve stumbled upon one of the good ones. Actually — not a stumble. I have to give my sister credit for this one. Thanks Sara!

I recently moved into the area and noticed this place driving up 7^th Street; since I have a Honda I took notice. Eventually I needed service, brakes to be exact, and took it in. Met Frank (who I’d read about here) who assured me it would be done before lunch. Lo and behold, it was finished at 11. No up-​sells, no hassles, for a price that was competitive. Not only that, but being a first time customer he threw in an oil change fro free. We also have a Toyota and I’ll be bringing my cars here for service from now on.

If you are looking for trustworthy and affordable mechanics come to Precision Auto Imports. My whole family takes our cars here and we are always impressed with their services.
Unexpected car repairs can be expensive but these guys will go out of their way to get your parts at the best price. They also prioritize what repairs are most essential to your car running well so you’re not spending all your money at once.
As a female, it can sometimes be intimidating when taking your car somewhere for repairs. The employees here are so kind, patient, and really work with you to explain what your options are.
Thank you Precision Auto, you guys are second to none!

I have taken my car here for years. They might be a little more expensive than everyone else around them but they are always worth it. Al and Frank are trustworthy and honest. They do things right the first time, and if they do mess up they do their best to make it right.

I needed some minor work done on my 2004 Honda Civic several months ago and happened to drive by this place. I brought my car in for a quote and it was 50% less expensive than what the Honda dealership had quoted me. I went ahead and Frank assured me my car would be complete by EOD. Sure enough, I called around 4PM and he said it would be good to go within the hour.
Fast forward a few months and my car was overheating. Frank told me that I needed a new head gasket and to expect a $ 1200-​$ 1500 repair bill. He said to think about it and let him know Monday if I wanted to go ahead with it. My Civic has 180K+ and I asked his opinion — he said he’d recommend doing it, so I did. While they were in there, they also replaced my timing belt and water pump. Sure enough, bill came right in where he quoted $ 1300.
These guys are honest and seem to know their stuff about Hondas. I’d recommend this place to anyone. Don’t expect the shiny dealership experience. Also, be prepared to follow-​up with them about the status of your car. My only complaint would be communication — but that’s a small price to pay for quality workmanship and affordability. Still five star worthy.

Went here about 3 months ago and poor service and attitude. Will not return

A friend recommended them. Frank and crew were very helpful and reasonably priced. Would recommend them to anyone who wants good honest service.

As a female, going into a car repair shop seems intimidating, however, everyone at Precision Imports has always been completely honest and fair. I completely trust these guys and they do great work! I’ve gone to them for over 3 years whenever my 2008 car has given me issues. I’ll call Al, drop my car off and it is normally taken care of in a day unless it’s something major. I hope I never move too far away from these guys!

I just cant say enough about these guys. I took my car in yesterday for an oil change and my check engine light was also on. They changed my oil no problem and my engine light was on because I needed a new gas cap. I was SOO relieved. These guys are totally honest AND reliable. These are the kind of guys that I KNOW if and when I need them to do a big job, I’m not going to have to call around to price the job with other competitors, these guys are the BEST! My boss has been using them for years and that is how I found out about them. I am divorced so I don’t have anyone to work on my Jeep but now I have these guys. They can never close up shop because I don’t know what I will do. I don’t want to go to ANYONE ELSE. They also put on my registration sticker on my plate because I didn’t have the tool to get off the license plate cover. They are just GOOD GUYS. Thank you Al!

I’ve been going to Precision Imports for almost 20 yrs. Frank & Al are the most trust-​worthy guys in the business. Even though I just relocated to the Far East valley (Gilbert), I still take my car to them and rent a vehicle while my car is being serviced. Plain & simple: quality service at an extremely fair price!

Everyone knows how difficult it is to find a trustworthy mechanic. I just had my 2010 Camry serviced today at Precision Imports and I will definitely return. I paid about half of what the dealer quoted and most importantly I trust the honesty and expertise from Precision. They serviced the transmission and radiator using OEM fluids and did the job right. These guys are true professionals and were very committed to pleasing this customer. Thanks!

Honest and reasonable

Not only do I live within walking distance to Precision Imports, but they also have a stellar reputation on Unilocal so I decided to give them a chance when I had a mystery light on in my six year old Mini Cooper. I thought it was indicating a brake fluid flush. Somebody helped me immediately and said it was not necessary, but I should get an oil change. I asked if he was sure because I was taking the car up north in a few days. He promised to look over the entire car after he changed the oil. The estimate for the oil change was $ 50. When I came to pick her up, she had an oil change for even less than $ 50, the indicator light was re-​set, and the car made it up north and back!
I have since taken her in a few more times for various lights coming on and thankfully they have found no issues. They re-​set the light and if no actual work is performed, I’m on my way that same day — for free!
I have recommended the shop to a friend who wanted to bring a potential new (to her) used car in before she bought it. They looked it over — again, for free — and she was thrilled with their service.
Even though I’ve had no major work done here as of yet, I feel like this shop is honest and does great work. So nice to have this business in the neighborhood!

What repair shop doesn’t charge you when nothing is wrong? THIS ONE! I’ve taken my BMW in twice for different weird alerts showed up. The first time they charged me a fraction of what the guys across the street would have (I know this because I used to go there). The second time I called to see how late they’d be open, they called me by my name (from the caller ID) — love that. They couldn’t find anything wrong, after lifting it. And NO CHARGE. I will be back!

AWESOME!!! These guys can do just about anything! I had a Cadillac CTS that the dealership could not find out what was wrong with! They also wanted to charge me 150 to change a tail light bulb. I have used precision for my cars in the past, and figured I would give them a try with my American car. They had my answer in about 20 minutes, and the cost was Very fair… and always has been, and the tail light bulb I believe was $ 20.
So now I own a Nissan Altima Hybrid. I had something electrical going on with the push button start, and thought, maybe I should take this issue to the dealer as its a hybrid and SOOOO technical. Frank and Al had me on the road again in about 2 hours and the best part was that the fix was only $ 120!
I will never again take my car elsewhere! Best well rounded and capable shop that also happens to be honest!!!

Love these guys. They are the best in town as far as I’m concerned. They have helped me with two different 4×4 Toyota trucks, and when I bought my last one used, they were patient enough and willing to give each prospective truck a once-​over and refused to let me pay them.
You will probably be able to find a lower estimate at a lesser-​quality garage. Don’t do it. Go see these guys if you want a relationship with an honest no-​bullshit mechanic.

I have been going to Al and Frank for years and several vehicles. They are honest and do a great job. Ive had very little issues with them. The shop is older with 4 bays seems a dirty. Best thing about them is that they are trustworthy and upfront. I have recommended them to several friends. I go back because there is no hassle and I drive away knowing I’m in good hands and if something isn’t right they fix it. Their weak side is communication and updating the customer.

My family has been going here for a long time, but until recently I insisted on using my own mechanic. When he moved away I began going here. Here were the three situations.
1. My battery went out and my Acura stereo wouldn’t start without a code. I took the car to them and one of them ran out, popped the hood, jumped into the car, did some special trick, turned on the radio, jumped out and said, «There you go, don’t worry about it.» THEY DIDN“T CHARGE ME!!!
2. My wife was driving our car on the south side and blew a flat. Her dad changed the tire and shore off two of the posts. I had it towed to Precision with the new posts in hand. They fixed it that day and only charged me $ 40!
3. I had a crack in my radiator and a couple of hoses. I figured it would be very expensive. I took it over there and they had it replaced in the same day for $ 340.
They are honest and efficient. They do not overcharge. Many other people know this so they are always doing a LOT of business. They are THE best in the Central Phoenix corridor.

I first discovered these grease monkeys on Car Talk’s website when I wanted to take my Toyota Highlander in for service at a place other than the Toyota dealership. Precision Imports had rave reviews on both Unilocal and Car Talk’s websites, so I figured I could trust them. I have gone in twice and both times they were extremely professional, polite and have fixed my car issues quickly at a reasonable price. They are a little out of my way, but I’ll happily drive the extra miles since I fully trust them to give my car the best care.
Here’s one example from over a year ago. I took my car into a Toyota dealership for a 30,000 mile check up and they came back with a quote of about $ 4000 to fix issues with my car that I didn’t think even existed, plus my car was running fine! I ignored the Toyota dealership’s suggestions. A few months later I drove to Utah, did some off roading and my check engine light came on a day later. I took my car into Precision Imports and they discovered that it was simply some minor alignment issues and fixed it for $ 45! I asked about the issues Toyota mentioned and they said they didn’t find anything like that. Let’s see, Toyota told me my car problems about 25,000 miles ago and my car is just fine (FYI: I have over 180,000 miles on my car).
Example two from last week. I took my car into Walmart for an oil change and to check out a slow leak in one of my tires back in February. They say they can’t find anything wrong with my tire and suggest I get a new one. I put off buying a new tire and stick with just filling it up with air about once a week. My check engine light goes on again. I took it in to Precision Imports for my next oil change and to see if they find anything wrong with my tire. Of course they do. They found a four inch nail in the tire, patched it up and the slow leak is gone. Oh, they plugged in something that Walmart probably left unplugged too. $ 72 for an oil change, patched tire and to check out and fix the check engine light situation.
I don’t know much about cars, but these guys… these are good guys.