Labcorp

Most unprofessional receptionist I have ever seen. It was like a movie it was so rude. Couldn’t believe someone with that kind of personality could even work at a fast food place. Sure hope they do something about it, it is pathetic.

This lab is terrible! They took over an hour to see me and were rude the entire time. When they finally took me back, she tells me they don’t take my insurance Aetna. I tried to give the front desk lady to take my lab req twice snd she told me I had to wait. I literally wasted over an hour for nothing! This place is the worst! Go elsewhere!

This place is a joke. I brought my 4 year old to get some blood work and we signed in even though there was no one at the desk. And then i let the lady know i was checked in and she had an attitude and told me to wait to be called. I was like ok, with no attitude back. We waited for 45 minutes never got called to finish checking in. And no one else around me was going in. It was a toral waste of time. *my 4 year old said she was as fast as Flash the Sloth lol hopefully they make changes. But i will never consider coming here again.

I see I’m the first Unilocal’er to like this place! I first tried Sonora Lab at Good Sam Hospital on McDowell, but the lady told me they didn’t take AHCCCS insurance and told me to go to LabCorp across the street. So I went right over to LabCorp at 1010 McDowell, and didn’t like it from the moment I entered. So I left, and chose to go to this LabCorp because it was right next to John C. Lincoln hospital. Last time I was at JCL was 20 years ago, in a coma with a broken neck, so I wanted to get my blood tests done and go check the hospital out for a trip down memory lane. That’s why I drove 25 minutes to this LabCorp location. I arrived WITHOUT an appointment at around 9am on Tuesday 3÷22÷16 and there were about 15 patients ahead of me. The girl behind the counter (Ashley) checked me in and told me «thank you please have a seat and we’ll call you». So I did. I waited 50 minutes to be called in, which I feel is ok because I did NOT have an appointment and the place was busy. So I went in. I forget the guys name who drew my 4 tubes of blood, but he introduced himself as I entered and did his job very well. Got the vein in 1 try and the bruise afterwards was smaller than 5 mm. Good job in my opinion. That was my first visit here. I then returned WITHOUT AN APPOINTMENT again on Tuesday 3÷29÷16 at 11:15am and again saw Ashley behind the front desk. I waited 30 minutes to be called in, by her this time. They were closing for lunch and I was last in line, so she drew my blood. I’m a talkative person, so we engaged in conversation while she drew 4 more tubes like a PRO! Got the vein with no problem and no pain. We talked some more and then I had to run. When I got home and took the gauze off I could barely even see where the needle went in and absolutely NO bruising whatsoever.
SO, I don’t know who these other Unilocal’ers had to deal with at this LabCorp location, but I know that I will be going to this place for my blood work from now on even though I live down by Sky Harbor Airport. I hope that other people have the experience that I have had.
As far as cleanliness, I also give it 5 stars. Very nice clean waiting area and clean spacious rooms to draw blood in.

This is the worst excuse for a lab. I was second in line when they and have set here since 7. The first in line left 10 minutes ago. Plan to spend the day!

They should not get 1 star a NEGATIVE 10 STARS would be a better ratting… pay close attention to all reviews before stepping foot in this office… they are so slow my 3 year old grandson could do better… front desk staff is rude and slow but it’s nothing compared to the medical staff… a blood draw should take no longer than 5 minutes not 2 – 3 hours… this is ridiculous… don’t know how they are still in business… RUN… DON’T WALK AWAY FROM THIS UNPROFESSIONAL AND VERY, VERY, VERY, VERY, SLOW LAB…

Worst lab in the Valley. No system — you will wait for hours for what should take 5 minutes. Sonoran Quest makes these fools look silly. Why they are still in business is beyond me.
Do not come here it will be a huge waste of your day.

Rude and unprofessional front desk person. Treated my elderly mother horrible when she was checking in. She is in customer service and dealing with all kinds of people. She NEEDS some courtesy skills and a better attitude as soon as possible.

One star is too high for this place. This location has the rudest most unprofessional staff of any medical facility I’ve been to. And that’s a serious achievement in that industry.
The phlebotomist took 16 tries to get samples from the patient. 16. Let that number sink in.
I understand some, especially elderly, are more difficult but 16 is beyond comprehension.
There are Labcorp locations with friendly, professional people working there; I’ve been to them. This one is not one of them. Avoid it at all costs and go elsewhere.

If I could give 0 stars, I would.
My daughter’s doctor sent us to LabCorp to get blood drawn and I chose this location, since it was closest to our house. Oh boy! What a mistake. I should have picked a different location even if it was further away.
The office was practically empty, yet the older lady who was sitting behind the front desk didn’t greet us or even acknowledge us when we came in. Matter of fact, she wasn’t even friendly when she did finally deign to speak to us. Then she calls us back to draw my daughter’s blood… apparently like the previous reviewer stated, its a one person show. She ignored our request for her to use a butterfly needle and instead used the bigger needle. Ok, I thought, as long as she does it properly who cares what gauge the needle is, right? Well, she missed the vein and just proceeded to wiggle it around while my daughter was screaming in pain. She kept saying, «Oh, you’re doing so well! The blood is coming out so fast!» When I could clearly see nothing was coming out AT ALL since she wasn’t in the vein. Minutes after leaving, the big bruise is already visible. I won’t be coming back to this location at all. I’d rather take my daughter somewhere else where they try NOT to hurt patients.
The phlebotomist should quit her job. She has a terrible personality to deal with patients and obviously doesn’t care if she’s hurting people.

One star only because ya have to give one! When you go to get blood drawn, having a nice person makes it a much better experience! This is a one person show. At least when we were there. So you walk in and there is NOBODY behind the counter. Another patron told us it might be a while that only one person was working.
So we sat. Then my Mother in Law went to the counter when called and she’s hard of hearing so I answered some of the questions for her. (I was sitting three feet away!) And the woman asking the questions shouts out «Who is that? Who is answering these questions?» Um, she saw us sitting in a group when she called her up!!!
So she’s like: let her answer please! And so I told her she is very deaf! (and has no memory). Long story short the woman was very short and rather rude the entire time we were there.
You would think they would have a sign which states to sign in and sit to wait for someone if there is NOBODY there upon entry. But no, you are just expected to figure it out on your own.