L&L Hawaiian BBQ

Gross food, absolute worst Hawaiian BBQ I’ve ever had. Service was good and very friendly and that’s why I left 2 stars. Hopefully it was just a bad day in the kitchen

Broke down tried it… And now I can say I did. Nope. I’m done. Way better ways to spend $ 20 for lunch for 2 people. Completely unimpressed. Lackluster food.

Good place for some decent Hawaiian food. The menu is a bit scattered all over the place. It was good but if you have been to Hawaii and eaten some of the BBQ at the food trucks or even some of the restaurants, it’s just not the same. The macaroni salad was a bit off but I’m not surprised as the kind they make in Hawaii is the bees knees. Still a good place for lunch though. I would go again.

Used to be good, not so much anymore.
This was a 3 – 4 times/​month take home for our family.
Over the past few months, they’ve changed how they server… their POS had a tip screen for take out and the food quality has steadily declined to the point our family no longer wishes to dine here… shame.

Love L&L! I love the Hawaiian juice choices. And I love their low calorie menu. It’s delicious. My only complaint is that I have seen them on a couple occasions serve other customers with massive orders who ordered after me when I only had a simple bowl. It seemed like they maybe knew the workers, but it’s a little annoying that it has happened more than once.

Had lunch at L&L on the north end of town, and then dinner here on the way out of town, as a comparison between the two chains. Ono is definitely the loser. I had the same plate lunch in both locations, and Ono’s chicken katsu was greasier and the breading was falling off, and Ono’s macaroni salad contained tuna, which is very off-​putting to me. I don’t know whether tuna makes it «authentic», but when I asked L&L, they said theirs was tuna-​free to keep it ‘vegetarian’. I prefer L&L’s meal hands down.

Food is not perfect and service can lack at times. However, it is close to home and inexpensive. My favorite items are the BBQ chicken with rice, spam musubi, and the Thai boba drink. I come here often and in my opinion, it is good. But, again I am not picky with my food. I would recommend it to my friends.

Fake Hawaiian food. I would always eat L&L in San Jose when I would visit my family thinking it was just in San Jose, and when I moved to Phoenix and saw it, it made sense why it isn’t so great. Any chain Hawaiian food is going to be bogus. It’s expensive for what you get, and most of the food is really really bland. If you want good Hawaiian food, you have to find a local, hole in the wall place that actually knows how to make food taste good. I’ll probably only go here again if my family wants it.

Do not go here! The first warning should have been the employees were not even Hawaiin. They were Korean, and possibly the owners. To me that adds authenticity and ensure me that they know there food. The employees wee both rude, both the woman and the man. They also had there baby on the counter incessantly licking who knows what off of his hands the entire time we ordered. The portions were ridiculously small and the teriyaki sauce was watered down to a worthless point. The chicken was questionable and again small portions. Save your $ and treat yourself to Ono Hawaiin. Much larger portions and untouched quality of food and unmolested condiments.

I eat here a few times a month because they do a good job on the BBQ beef plate as well as having fresh Kimchi. It is a storefront style restaurant that is always busy. They get your food to you in a reasonable time. I have enjoyed all meals there so far.

Good food. Owner was a dick. Nothing overt just indifferent. As long as you set your customer service expectations very low you should be good.

Im not sure what the guys deal is that works the counter. But hes a dick. Hes older, possibly the manager or owner.
Came here on two separate times. I guess I thought the first time he was in a bad mood? It happens, no one likes working in the food industry and maybe he was stressed out.
But I noticed he gave myself and my boyfriend (whos white) rude treatment. Then a full Asian guy walks in after us and the guy working the counter was all smiles to him and courteous. Okay, maybe he comes in alot? Not sure. Anyway.
I was curious if they happend to have white meat, and would be nore than happy to pay extra if they did. So I politely asked if they happen to have white meat. The guy rudely says no.
Then as I waited for my order, a white guy comes in and places an order, cold treatment again.
I figured maybe hes having an off day, whatever, the food is alright, so no big deal.
I asked my boyfriend last night to stop by here and pick me up something. The same guy was a dick, AGAIN. We are never rude to any employee anywhere, cause we have both worked in the food industry and retail. Doing that type of work can be sucky. And my boyfriend is the nicest guy youll ever meet.
My boyfriend asked them if they had any chopsticks, the guy scoffs and says no then turns around and ignores my boyfriend.
I think that visit will be our last. Not sure if we can handle such awful customer service when the prices here are so high.

Great place, consistent no matter where you get it, and a lot of copy cat restaurants that can’t match the quality. I’m Chamorro (Guamanian), so this is the closest food I can get to my island food, and it always hits the spot. A bit expensive, but sure beats fast food!

Food was good, but not as good as I imagined. No, this was not my first time, but the taste was a lot different from before. None the less it was good. Service was Great! The cashier greeted us nicely and knew her way around the menu. The food was fresh and hot, defiantly Plus Points!

The only location in Arizona! :(
Let me begin with how completely STOKED I am to find out that there’s an L&L right next to my place! Score!
I used to frequent the one in Oregon when I lived there, so this was a total treat. Went here at 6:30 on a friday & parking was hectic in the area, but its also rush hour. I was able to walk right up to the counter & place my order, the clerk was friendly & service was fast.
I ordered Loco Moco, because from my experience, there aren’t too many places in AZ that serve it for whatever reason. Eggs were made exactly how I ordered & portion of food was great (I got regular size, but you can order a mini).
I will definitely be back & bring the hubs!

… Since everyone’s taste is different, this place didn’t suit me or my husband. That being said, maybe you’ll enjoy it???
We visited Hawaii for our honeymoon and saw an L&L there, as well, and remembered our experience at the Happy Valley location and it was enough to warrant not visiting a potential original location… Meh. Again, maybe you’ll find it more enjoyable, but we won’t be back. It’s kind of an inside joke when we drive by actually.

I didn’t know until my X told me (she’s a native from Hawaii) that L&L is straight outta Hawaii. I guess this location in North Phoenix is the only one in Arizona.
The food here is great. They have a lot to order and even though I haven’t tried everything I’m sure it’s all great.
My favorite is the combo chicken beef combo. It looks great and smells great so you obviously can say it taste amazing.
I would recommend this to anyone especially people from the Islands.
Mahalo :)

Tried L & L again. Arrived at 11:45 on a Thursday for lunch. There were 18 people at the tables but only six were eating. Could be a long wait.
I ordered the combo: ½ Chicken Katsu and ½ BBQ Shirt Ribs. It also came with rice, macaroni salad and slaw. I added a drink for $ 11.37 with tax. Pretty steep for fast food but it wasn’t so fast.
My order arrived in 13 minutes. It was hot, crispy and tasty but rather steep for plastic plates, forks and a 13 minute wait. I did like the self-​serve drinks and sauces but they ran out of iced tea at noon.
They should probably ramp up staffing for lunch. Just sayin.

Got the half half plate with kalua pork and katsu.
Food is alright… nothing special.
Price is fair and quantity is good.
The restaurant is clean, the girl behind the counter was friendly and helpful and the restaurant is in a good location.
Probably wouldn’t come back just because I wasn’t so impressed with the food.

i have been living in arizona for three years now. L&L is really the only good hawaiian food place we have here that is comparable to home. it’s a chain restaurant that we have in hawaii, so there is consistency!
i had the opportunity to stop by again yesterday on our way up the i17 to flagstaff. jared, the guy behind the counter was so nice. he has the spirit of aloha instilled in him! it’s such a nice thing to see up here far from home.
the husband and i ordered our usual suspects: chicken katsu and bbq chicken. also, got some mini manapua for the road.
we even stopped again on the way home to tucson (that’s how ono it is!) since i know i won’t be able to have L&L again til i go home to the islands in may.