St James Cleaners

I got dry cleaning done, as well as a tailoring job done on a pair of suit pants. When I dropped off the clothes, I was shown on the receipt where the tailoring cost should have been. It read «$ 0.00» and the woman said «no charge». I thought this was nice, since her charge of $ 6 per garment seemed to be on the high end.
I was told they would be ready by the weekend, but they were not. I called back midway through the following week and the pants were still not ready. 5 days after the original date I should have been picking them up (and after a number of phone calls) my pants were ready. I went to pick them up only to find out that «no charge» actually means, «I don’t know what the charge will be» (it turned out to be $ 25, which we eventually negotiated down a bit due to the lateness).
Maybe as a dry cleaning service this place is more reliable, but I didn’t have a great experience and will try somewhere else next time.

The lady in charge is nice but awful at her job. She regularly forgets instructions, causes delays after promising a certain delivery time, and then charges for it anyway. Gave her my jacket to repair and told her it didn’t need dry-​cleaning; she «fixed» some part of it that wasn’t torn, left the torn part as it was, and then dry-​cleaned it and told me she had to charge me for that too.

I use this cleaner all the time. Always very reliable and my stuff is ready on time, for a reasonable price. The tailoring is good as well, I have had a few pairs of pants hemmed up including a rush job and they were all perfect.

Unfriendly, expensive, sometimes doesn’t listen to instructions. What else more do I need to say?