New Image Art & Framing

My wife and I were on vacation in New York and took a day trip to Philadelphia. We bought a print at a local museum but were unsure if we could get the print home without it getting damaged on the plane. We happened to walk by the store on our way to the train station back to New York. On a lark I asked the two clerks if they had a case we could put the print in to protect it. They ended up giving us one for free and would not accept payment. It was much appreciated.

Wonderful precision and attention to detail!
Brought in a relatively large, Quaker wedding certificate in for custom framing. The staff took the time to help us find a simple, but unique frame, and demonstrated the difference between normal and museum glass (usually we’d probably do normal glass, but in this case the museum glass was totally worth the splurge). We explained what our calligrapher had told us and they reassured us that they would be able to match the paper color and properly space the glass (and they did!).
Was quoted two weeks: two weeks and two days later we received the promised call and home delivery in a well-​protected package with easy hanging mounts pre-​installed on the back with directions and the hardware we needed to hang it on our wall.
PS. They have some pretty neat artwork for sale, many by local artists.

They gave me a pickup date and told me they’d call when my frames were ready, but when I didn’t hear anything, I ended up having to call them twice to find out each time my frames had been delayed, partially due to unexplained «damage.» There was no proactive communication, and no concern for the delay or lack of communication. When I picked up my frames, the salesperson apologized, but only after I brought it up, and didn’t offer any compensation, alternatives, or reason to return.

These guys are great! They did a fantastic job matting an old frame and art piece. The job was done within an hour and half! Super quick, friendly and patience while I chose the mat color. I recommend going here for sure.

First, I want to start off by saying that I try to support small businesses than going to chained ones. And boy, was I glad to stop by this place!
I have stopped by on two separate days and both of the owners were very friendly and accommodating. They took their time to answer my questions and concerns. I’m an art college student and my budget is tight. I asked if they did oval mat cuts. And YES they do!!! The best part is that it was affordable. I did compare it to Blick and New Image was still better and faster (same day service!)
My paintings have all exceeded the oval line that I have drawn and I am not very good at measuring to tell them what size of the oval cut that I needed. The man looked very confident when he measured them and put the numbers onto the computer and it cutted the ovals and frame (from a large mat I brought in). I placed them on my paintings and they were all PERFECT! I could not be much happier. They were both patient with me and did a fantastic job.
So if you’re running around like a mad person trying to get mats cut to the last minute of your art show (like me, literally), do not fear! New Image does a quick, same day service (within minutes of you walking in, I’m not kidding) and wonderful job. And how can you pass an affordable price? You may just want to check them out.