City Sports

I got helped by a gentleman named Hakim. (Although he was the spitting image of Don Cheadle). I needed help with tennis shoes and he was very informative and helpful. I also asked him about the meta rocker technology in hokas and the difference between dna and super dna brooks sneakz. This guy knows his stuff. ¹⁰⁄₁₀

I got the Nike Zoom Elites here, and was helped by Mr. Trueman. The shoes themselves feel great, and are the lightweight trainer I was looking for. Mr. Trueman was very helpful, and brought out a range of shoes I could try on that would fit my needs. Very happy with my experience!

Do not shop here; buyers beware.
City sports is known for its generally overpriced assortment of athletic shoes, tennis rackets, and other athletic paraphernalia. However, it is convenient because of its location and hours of operation. I’ve been making purchases here over the last three and a half years.
Unfortunately, they have no respect for, or interest in, customer loyalty. Nor do they stand behind their products. (Rant opportunity).
Stick to Everyone’s Racquet for tennis/​racquetball/​stringing and footwear needs.

With a five minute walk, I can find almost everything they sell elsewhere for a lot less. Some of the staff is nice while others get super defensive and give me attitude or lie to compensate for the low quality or defective goods.

UPDATE: I decided to give City Sports another try after talking with the manager. I’d also hate to have to avoid a good sporting goods store option in the city because of one bad experience.
Kristin helped me to pick out a new pair of cross-​training sneakers yesterday. She was really knowledgable about the product and extremely helpful. My experience yesterday was much more in line with what I’ve come to know and expect from City Sports. I would recommend choosing to visit when they are not busy — evenings during the week are a great time to go. If you need new sneakers and need more help getting the right pair definitely check this place out — they have knowledgable staff and plenty of options!

I had a great associate named max help me find my shoes, he took time to get proper fit and excellent service. I am pleased all around with the service in this store.

This City Sports is a great store with friendly, knowledgable and helpful staff. Yesterday I bought a very comfortable and supportive pair of Brooks running sneakers, Hakim assisted me and he did a great job. I got the sneakers on sale and Hakim found good gel insoles for me to purchase with the shoes. No one pressured me into buying very expensive shoes, instead Hakim showed me shoes within my budget, which are the ones I bought. I will definitely continue to shop here, they have a great shoe selection and a lot of sports apparel at competitive prices. I will refer others, it’s a great store!

The staff went out of their way to help me find a pair of running shoes that were sold out elsewhere — top notch service!

I love walking in here to browse their new workout clothes from time to time. They have a great selection and pretty much anything you might need. I love that they give student discounts and always seem to have some kind of promotion going on.
The staff is very friendly and helpful but sometimes I find them to be a bit too much. There are always 2 – 3 people standing in the front of the store to help you and a couple throughout. I find that I am constantly being asked what I need help with, which can be great, but can also get a little annoying.
Overall, love this place and everything it has to offer. I am always able to find what I need. Plus, the sales rack is always on point.

I went to City Sports on Walnut Street for the first time last month to purchase new gym shoes and I had a wonderful experience. I had no idea what I needed and I was a little apprehensive and anxious about getting the right fit, but the staff were so nice and so helpful that it made the process really pleasant and enjoyable.
I was fitted by one of the staff members in the shoe department and she really took the time to give me a proper fit, having me trying on a few different shoes to see what I liked best. I was able to find a great shoe at the price I wanted and everyone from the woman who fitted me to the person who rung me out was helpful and incredibly friendly. I can’t recommend City Sports on Walnut Street enough — it was a great experience and I look forward to my next opportunity to go back.

So I am a pretty serious runner, cyclist, wanna be swimmer and hey I just did a half ironman this year so I guess I must spend more than the average person does on athletic apparel and equipment. But besides getting a cliff shot or maybe some ear plugs when in a pinch– I pretty much never stop at city sports. I don’t know why– i just never spent time there.
Anyway I have a new go-​to and that is the city sports sale rack.
So I happen to be a die hard fan of the city fit girls boot camps and meal planning service and i was at the city fit girls event at city sports last week and finally I was in the store with nothing to do but look around and take it all in!
And I would say if you’re an urban athlete who knows what you want apparel wise — this is the place to go. The selection is great. They are very on trend and have tons of sizes. But the absolute best part has got to be the sale rack. They had very high quality Adidas, nike, and under armor all for target brand prices.
Thanks to the CFG reps kiera and takia for opening my eyes and getting me in the door — because I will be coming back for more discounts.

Helpful staff, good selection of products, but the main reason I’m giving 5 stars is because when my boyfriend and I were leaving the store today, someone’s dog got loose, ran out in front of traffic, and ran over to us. My bf tried to grab the dog but it bit his hand, and he was bleeding so we went back in to the store and a sales person helped him to the bathroom where he was able to wash the wound out. He helped him back to the street and stayed with him until I was able to get a cop to come and file a report.
Even though it happened in front of the store, the sales guy didn’t need to help him the way he did. I’m super grateful for his assistance, and I appreciate that they cared enough to make sure my bf was ok.

Two pairs of shoes, no issues what so ever and a decent selection of everything. They don’t have the best prices in town, but they always have the latest models of shoes and athletic clothes. They stock my beloved Mizuno running shoes with the most recent editions.
The store itself is clean, well laid out and the staff does a great job asking you if you need any assistance right away.
Student discount is 10%.

I love going to City Sports to browse and buy running gear. The staff is super nice and knowledgeable about most things. The prices are a bit high but it’s not so bad if you’re a student (there’s a student discount) and if you have their Insider Rewards.
They have a lot of fun events where they bring in a vendor and you can go to try out the gear. They also have a Run Club on Thursdays so you don’t have to run alone in Philly! It’s fun and welcoming and no one gets left behind (especially me cause I’m a turtle runner). They even let you leave your stuff with them and watch over it.

I have mixed reviews, the majority of the staff are wonderful, super friendly and helpful. They go out of their way to make your experience an enjoyable one. They gone out as far as finding me a sold out pair of running shoes and called me once it was located. But, sometimes, there is a staff or two with just a little too much attitude at the register. That staff does not all reflect the quality of this retail establishment. Every time I need some gym wear specially the City Sports 100% cotton tees there is no where better to go than here.

I really like City Sports. They have a good selection of running items and knowledgeable staff that doesn’t make you feel guilty if you aren’t a marathon runner or body builder. I stopped in in search of a new pair of running shoes and one of their employees spent 30 – 45 minutes with me helping me find the perfect pair. He was awesome, extremely knowledgeable, and not pushy at all. I find that the employees at the register often struggle to ring things up (i.e. how to do a return, how to use a merchandise credit, etc.) but overall it’s my go-​to for running apparel and shoes when I want to buy in-​person rather than online!

I had an excellent experience here yesterday. The guy who helped me out was very patient as I tried on about 5 or 6 pairs of shoes, and then 3 of those pairs I went through and tried them on again — just to be sure!
When did shoe shopping get so complex? Minimalist, stabilization, support, pronation, heel-​toe drop, toebox width, flexibility… It can make someone’s head spin. The guy at City Sports helped me navigate all of these things to find the perfect shoe for me.
And they’re bright orange, that’s always a plus.

City Sports was a great place for me to pick up a waterproof coat. I actually shopped around after I went to CS but came back because it had the most suitable coat. Good selection. Nicely organized store. Staff was very helpful and knowledgeable and answered all my (many!) questions about the different raincoats they carried.

I stopped in here yesterday after doing a Unilocal search for sneakers while on my way to meet some friends for lunch. The velcro on my Jambus stopped velcroing & I’ve been wanting a new pair of Converse All-Stars…except then I googled & confirmed that Converse are made in sweatshops. Boo! However, they did have some cute Tom’s in emerald green in my size. They feel like the perfect in-​between time shoe… as in in between boots season & flipflops season, so I’m happy with my purchase.
The people who worked here weren’t incredibly helpful or friendly… I guess they were good enough, but hey, hippies work out too, y’all, offering EVERYONE help – not just people in workout clothes who look the part – would be a good addition to your customer service. The girl at the register was nice. Let me take my time packing up the Jambus & wearing the Tom’s out. I guess now I know where to go if I ever care about getting workout clothes beyond my ancient men’s undershirts and target leggings… or maybe not.

I’ve been getting back into running again and decided to go a store where I thought I would get the best advice and options for running shoes. I stopped in during my lunch break. The sales guy, Brandon, was extremely helpful. I made sure to let him know at the beginning of our conversation that I was not interested in buying anything at that moment, but I wanted to look into the most comfortable shoes for my gait and running style.
He took the time to provide details on a few pairs of shoes and even allowed me to try on four pairs. He could’ve easily brushed me off once I told him about my decision not to purchase at that time, but he did not. Good customer service is always appreciated. Not to mention, I wasn’t hounded when I walked in. I was able to walk in, approach the sneaker section and then when I had an inquisitive look on my face, someone approached. I don’t like being asked «can I help you?» as soon as I walk in the store. Let me breathe first.
Unfortunately, I ended up purchasing a pair online at another site simply because the price was much more reasonable. If their prices were more reasonable, I could give City Sports four stars.