As an owner of a house where I don’t have access to all the time, I decided to try out RPM. It has been a couple months now and so far, things have been great! They were able to manage the property without problems and saved me tons of time. Overall, my experience with RPM has been decent so far and I hope it will stay that way.
Gail F.
Place rating: 5 Surprise, AZ
So far, so good! I was a bit hesitant to rent through RPM because of the bad reviews here and elsewhere, but there were so few reviews to begin with that I decided to take a chance. I am so glad I did because it is the perfect house in a perfect neighbor. My family and I are in the house and everything went as planned or better. In fact, I was the one that was late for the move-in inspection and the nice young gentleman was gracious and pleasant to deal with.
Brady M.
Place rating: 1 FORT RILEY, KS
Horrible unfair company, more to come…
Eugene G.
Place rating: 1 Los Angeles, CA
Horrible service, bad property mgmt co, unacceptable performance overall. I am an owner and the tenant had paid on time but RPM West didn’t mail me the checks. They skipped 2 months! To add insult to injury, they wanted to charge me $ 35 for each check that I did not receive. But wait, there’s more. when I called to follow up, they either did not return my call in a timely manner and when they did, they gave an attitude.
Ashley N.
Place rating: 1 Chandler, AZ
My AC went out 3 different times in the summer time. It took them up to 2 weeks to fix. Living in Arizona that is just inhumane. I was pregnant the last time it went out and it still took them 5 days to fix! They do not treat their tenants with respect and could care less about any issues they face with the property. We were good tenants and always paid on time however my husband and myself were both cussed out by both the maintenance guy and one of the gals in the office. The turn over in the office is ridiculous, you never see a familiar face. Save yourself the hassle and do not rent any of their properties!
Gene H.
Place rating: 1 El Cajon, CA
Never again… non communicative, unresponsive. a rip off for 100 bucks a month.