Randalls Food & Drug

Below average Safeway equivalent store. Occasionally, they will have great ad deals or clearance items. This specific store is generally clean and friendly, as expected. The 4 self checkout lines are convenient. There is an internal Starbucks and lots of seating, but no Wi-​Fi (seriously?). My biggest problem with this location specifically is the inaccurate pricing. Check your receipt and prices at the register as items are being rung up VERY carefully every time you shop here. It’s not uncommon to be charged differently (oddly, it’s always more, not less) than the posted price. Fortunately, they are nice about confirming their mistake and giving you a refund. It’s just an extra hassle that the shopper shouldn’t have to go through so often.

I went to Randall’s flower section this morning and was helped by the nicest person! She was most helpful, nice and an overall super nice human being. She defitlly made my day.

The sales are good, but if not on sale, prices are much higher than HEB or Walmart. Great people work there and I enjoy their friendliness and helpfulness.

Nice, clean store. Went in to service desk only. No huge review here.

Poor selection, high prices. No reason to shop here. Now they have started up charging 10 cents for gas using a credit card. I’m guessing they want to go out of business.

Selection is ok. Prices are average, if not a slight higher than your HEB or Kroger. Kind of old. They do have a Starbucks and that’s a big plus. Usually only one checkout lane open, so that shows how not busy they are and they have a self checkout.

Many will point out that Randall’s is higher than competitors, they are right.
Randall’s has always been known as an upscale grocery chain. Even after it sold out to Safeway, the service has remained consistent.
It’s easy to get in, get what you want and then get out. No hustle or traffic jams like you would experience at HEB or Wal-​Mart…
Sadly, I don’t expect this chain to last much longer. Places like Whole Foods have stolen the crowd, and others prefer a bargain over clean store (can you blame them?) that leaves little space for the Randall’s of the world. …

I’m a real big fan of this place and let me tell you why…
First off, when we first moved to Texas, a new friend broke down for us when/​why/​where you go to each brand of grocery store. One is best for all around shopping, one is great for couponing, one is REALLY good for produce, and Randall’s is great for when you can’t get into the loop to the big place that has awesome produce and natural/​healthy items. This sort of thing comes with a price, and a literal one at that. Randall’s is almost always more expensive than just about anywhere else in Pearland, but they always seem to have what I want.
However, the absolute best part about this place, and the part that makes it easy to justify spending extra to shop here is the customer service that everyone but the cashiers offers you (I always do self-​checkout but the few times I’ve gone through a normal line, its been unremarkable). When you walk in, you’re actually greeted with a smile by lots of people who will actually answer your questions and help you out. I’ve had the guy that stocks the produce help me find something across the store before and he never once acted like it was an inconvenience. Even the guys bringing in the carts that wander all over that sea of a parking lot will stop, say hello, and ask how you’re doing.
It sort of feels like the twilight zone… but one i’m willing to live in.