One Stop Auto Center

Quick service. Needed tires mounted/​balanced and they took me in without appointment. Fair service and price. Would return. Scott and Young were very helpful and courteous.

Called and got my oil change here. I like how they focus on getting the job done right with good quality work.

I picked this place because it had mostly good reviews. When I dropped off my truck everyone seemed very friendly. that’s the nicest thing I have to say about this place. when I got my vehicle back not only was the check engine light on but my AC was no longer working. there was also a panel on the inside of my truck that had been removed and left on the floor. when I called to let them know and see what was going to be done an employee named Scott copped an attitude with me. he said they fixed what I asked and never touched my AC. I asked why he didn’t tell me about the check engine light and he said because I told him I didn’t have money! What? I told the guy the day before I only had enough to fix what needed to get it running, not my broken mirror. this guy was so rude and he made no sense. He actually offered to fix it at my cost. basically called me a liar saying he didn’t know if I was being truthful about my air conditioning. so I thanked him for a crappy job and bid him a blessed day. after reading more reviews I found one very similar to mine. don’t recommend this place at all. I got screwed and paid for out big time

I drive past this place almost daily and never really noticed it until one day I needed a safety check and One Stop Auto Repair gladly inspected my car. They performed the safety check as required by law and actually found a couple problems with my car. They remedied the problem for a very fair price and in a reasonable amount of time. I got my updated safety check and a better running automobile thanks to Scott and Young.

Got an oil change, tire rotation, transmission fluid change. At first, it seamed alright however… a minor annoyance, the fact they make no effort to maintain cleanliness. I’m not clean nut but after the service, the entire driver side interior and door were covered in old grease from their hands and clothes. And now the reason i right this review… They did a tire rotation incorrectly, then they charged me to fix their screw up. This is inexcusable, but they charge less than other shops so, i couldn’t live with the screw up.

Do not bring your car here!!! They are extremely unprofessional and all they care about is making money.
I dropped my car off on a Wednesday afternoon, everything seemed great. Nice owner, good price, and guaranteed I’d have my car back by the next Tuesday, Wednesday at the latest. I call the Monday after I dropped off my car just to check on the status of everything and they tell me they needed to order more parts and that it wouldn’t be ready until Thursday. I was a little annoyed, but I understand things happen so I say okay cool Thursday is only a day later than they guaranteed me. On Wednesday (the day before its supposed to be done) i call and they tell me it probably won’t be done until Friday or early the next week. I ask why no one called me to inform me it would be longer than expected and they can’t give me an answer. I find out they don’t even fix transmissions at their shop and they send it out to have someone else do it. So I ask to have that guys number so I can get a direct answer to when it will be finished. They refused to give it to me at first and after 5 minutes of me begging for it they finally comply. I call the guy actually fixing my car and he tells me that they didnt drop off the transmission to him until Monday (5 days after they had my car) and that they left it with his neighbor because he wasn’t home!!! I don’t know what kind of business leaves things like that with a neighbor but that is unacceptable to me. So not only did they lie to me when I spoke to them on Monday but they lied when I confronted them about it.
After over a week of calling daily to check on my car, they tried to charge me more for the «special parts» they ordered. They didn’t need special parts they just told the transmission guy the wrong make and model of the car so he had to order the correct parts and wait for those.
The told me they would charge me one price right before my girlfriend went to pick the car up. When she got there to pay, they took advantage of the fact that she is a woman and ended up charging her more than they had just told me 20 minutes before on the phone. When I confronted them about that they said they were talking about cash only and if I pay with a card I have to pay taxes. I told them that sounds like they’re trying to cheat the government out of money and he said «ohh yeah I guess so huh.» I asked nicely for the difference of the quote they gave me and what I was charged and they would not give it to me.
What really upset me is that today I realize they stole money from my car. I called to inform them and see if they would do anything about it and instead he says he’s going to sue me for saying he stole it and for harassment.
This place is such a joke. They don’t care about having good customer service at all. Everything they did (minus overcharging and stealing my money) would have been completely acceptable if they would have kept me updated along the way. I understand fixing cars can be unpredictable but if something comes up and it’s going to take longer than expected then professionalism means keeping the customer in the loop.

Let me tell you one thing. The biggest pain in the behind is finding a reliable, affordable and trustworthy Mechanic/​Auto Center. It’s almost comical how many times I’ve had to call numbers upon numbers upon numbers for just ONE mechanic to accept my VEHICLE, much less the problems it has.
My problem was a broken Ignition lock. I had recently had a previous mechanic work on it «to get me by» until the part came in. Once I got the part, there was no way in contacting him again and poof, he was gone. I was in a little desperation because I wanted to make sure my car was repaired as I had guests coming in from NYC. After calling countless other auto spots, I was getting rejected for stupid things like «We don’t accept domestic vehicles,» «My shop can’t fit your kind of car,» oh and my favorite, «We don’t replace parts that customers order themselves.»
So with a simple Unilocal search for something close by. I found One Stop Auto Center. It was literally 5 minutes away and I thought at the very least they can fix it and I won’t have to drive too far to head back home. I called earlier to tell them I would be coming through, so when I came by the owner, a pretty upbeat Chinese (or was it Korean?) guy greeted me…
Pretty much from the start I asked him…
«Can you do domestic cars?»
«Yes»
«Can you replace ignition locks?»
«Yes»
«Can the part be ordered from the customer?»
«Yes»
«What’s the price?»
«A little over $ 109.00»
(Some quoted me over $ 200.00, $ 300.00 for labor work of 3 hours… WTH)
I was sold. I left the car and went to eat somewhere nearby. When I came back an hour later. they were just about finished and I asked the mechanic was it tough to do and he said:

«Not at all. The mechanics you probably called didn’t want to do the necessary work of getting rid of two simple screws. Although your car is american, it still requires the same parts to function, so I’m not sure why they wouldn’t do your car.»
Loved how relaxed the whole process was and how confident the workers were. Not every job is going to be easy peasy but One Stop made sure that what I had was a non issue. The owner and/​or manager is nice and sometimes a bit funny too poking fun at me and my miserable times with the other mechanics haha. Overall, I would definitely recommend One Stop Auto and I would go back for any future repairs/​issues.

STAY AWAY FROM THIS PLACE!!! This business use to be a great one, but the new owner is in it only for the $$$$$$$$$$$$$$. We had been satisfied customers when Amanda and Chris owned it, so we took our van there when the water pump went out. They gave us an estimate that seemed kind of high, but we reluctantly said ok. Then we called around to another mechanic and his estimate was $ 100 lower. We called One Stop back and told them about the lower estimate and he said there was no way he could or would match it. We said that we would come back and get the van. He then called us to say that we would have to pay a $ 45 diagnostic fee, that had never been mentioned or posted anywhere in the shop/​office. Then he called back again and said they could do it for $ 400. By this time, I had some serious trust issues with these people. There is also a sign on their building that says they will beat any written estimate. When I brought this to their attention, they had no idea what I was talking about. I finally got back to their shop and had to pay the $ 45 diagnostic fee to get my key back and I asked them where was it posted that they charge to look at your engine for 5 minutes and they said they have no such sign, but they do have a sign that says $ 100/​hr for services. There was also another guy in the waiting room that was upset about what he had been charged and the work was never done.

I went to this place last month and this month for fix my car. My car suddenly slowing down on the freeway H1. I called this place and helped me finding a tow truck. Tow my car to this place and the car stayed there for few days due to we were waiting for car parts. I love this place. They have a great customer services and everyone help each other. They treated me like I am one of their own. Big mahalo to Eric who worked on my car, Ron, Young and others. I will be back again next month to change oil and possibly car inspection.

Very friendly service! Could not complain. Purchased Groupon for oil change, car wash and 17 pt inspection. Was thoroughly pleased. Did not try to sell my anything but did a fine job on the inspection. Will return :)

This place is great! I will not hesitate to take my car here for anything and love the service I get each time. They were so helpful to me in making sure they got the best parts for me that weren’t over priced and you could tell they strive for perfection. Such friendly people as well! Next oil change, I will be back!

I am in the military, during a recent trip my wife was pulled over for having a blown headlight. She got on google and found this place as it was extremely close to our house. There was only one person there at the time but, he helped my wife out in less than 15 minutes!
Second go around, her car would not start, I attempted to replace what «I» thought was wrong with it, once that was done, still would not start. Called OneStop and asked if it was OK we had the car towed there for a diagnosis, they said that that was perfectly fine. I followed the tow truck to the shop, and before the tow truck driver had pulled away, one of the mechanics had the car started and figured out we had a bad fuel pump. They quoted me about 3 hour wait before it was replaced. Less than 2 hours later they had called and said it was ready to be picked up. Again, while leaving, my wife and I felt like we had just made new friends!
Thank you One Stop!
Cliff and Arianne