Jonette Phillips – State Farm Insurance Agent

This office was recommended by a friend, so I called and talked to Jonette to get some quotes
for auto and homeowner insurance. She took my information and my current company’s policy info, but never got back to me. Guess she has lost one customer.

I have been with State Farm ever since I got my license, which was about 10 years ago. I’ve always had gotten the help I need from State Farm. After Amy left the company, I have been getting assistance from Ignacio Grajeda. He is such a great person who always goes the extra mile to help me. Ignacio makes sure I understand everything before we hang up the phones.
I had recently purchased a new car about a year ago and my old car was just sitting in the garage. With the miles I commute to work each day, I decided I would rather drive my old car to work and my new car on the weekeds. As I was about to insure my old car, I realized, the DMV had suspended my registration. I called Ignacio and he immediately told me I have nothing to worry about and gave me as much information as I needed to reassure me. Ignacio also offered to help guide me with filling out the DMV paper works and told me if I have any questions, even if I feel it is a silly one, to don’t hesitate to give him a call. I have had nothing but positive experiences with Ignacio. State Farm is very lucky to have an employee like him on their team.

Before I met Ignacio I was insuring 3 cars with Adriana’s insurance. I ended up buying a new car so they were asking for me to get full coverage, when I got a qoate from Adriana’s I was honestly surprised on how expensive it was. So I ended up bumping into Ignacio at my local gym and told him my situation about my insurance and immediately he told me how badly I was getting ripped off and how he can help me out! I honestly thought he was all talk from the way he told me how much money he can save me, so that same night he gave me a qoate and was shocked on how much money he was able to save me. The following day I ended up switching all my cars to him and couldn’t be happier. Ignacio was very professional and responsive, I honestly don’t think I will switch to another company after meeting someone so honest like Ignacio!

Client retention is very important, if not the most important factor in running a successful business. To maintain this, a business must put great emphasis on the needs of it’s clients, especially when it comes to safety.
Beside affordable prices, as a consumer, one values how they are treated. In my experience, I have nothing but positive things to say about this particular office. Ignacio Grajeda has helped me with all of my auto and life insurance needs for over 6 years now. His professionalism and knowledge is very appreciated. I have never left the office or a phone call feeling unsure about a decision I have made. I have recommended him to many, and will continue to do so!

I am a creature of habit, routine and loyalty, so when my boyfriend convinced me to move over to State Farm, I have to admit I did it with reluctance. But never have I been happier with my insurance provider. Ignacio G. not only took care of our auto insurance, but he also helped us in signing up for life insurance, which as a parent of a young child, I now understand how I important it is to be prepared for the unknown. Ignacio is available at ALL HOURS, answers all questions and addresses any concerns you may have, even on holidays (tried and true)! Now THAT is what I call not only excellent customer service, but an absolutely loyal good neighbor.

Been a customer with State Farm and this particular agency for quite some time. In my experiences with this agency I have always worked with Ignacio Grajeda. I have had nothing but positive experiences with this employee, and would recommend him to anyone whom is inquiring about any type of insurance programs the company has to offer. Ignacio is very professional, and takes pride in his work to ensure you feel comfortable, and confident in anything related to this agency.

In all of my years driving and having insurance being with Statefarm and this office, more specifically Ignacio Grajeda has been the best experience. I got into an accident and the first thing he asked was if I was ok. Then he preceeded to make sure I got everything I needed. (Even upgrades!) He is very knowledgable and personable. It’s such a pleasure to have peace of mind in moments like those.

State Farm has been a good neighbor of ours for many years. My family has been with Jonette for many many years and I myself, has been with her for over a decade. She has a very honest and attentive team. Ignacio is a very helpful man who always go an extra mile to help my family and I with insurance purposes. I am very grateful that my father chose Jonettes Phillips as our family’s State Farm Insurance Agent.

State Farm has been really great, and this office has provided me wonderful very personalized services for years. I’ve never actually met Jonette Phillips, but Amy (new-​ish representative who answers the phone 99% of the time) is always helpful and friendly.
I’ve had a number of policies for 5+ years, and had a couple of claims– each time, the local office was quick to get me help, and got the claims processed lickity-​split. I was impressed by how quickly they had a check out to me– each time it was within days, and the person handling the claim was friendly and supportive from beginning to end. Really and suprised and impressed by how easily it worked.