I swear 9 out of 10 orders here are always given to me wrong! The reviews here are consistantly bad for good reason. I really wish they would get good management/staff in this place. I love CJ’s but this particular location is a bad apple for the business! Employees that spoke and understood english would be a good start!!!
Jody S.
Place rating: 2 Fontana, CA
A Thursday morning at about 9am, third in line in the drive thru with a simple biscuits and gravy/bacon, egg and cheese biscuit. After taking about 8 minutes we were given the hardest biscuits we couldn’t even eat them. Not good for Carl’s jr. They are fresh at other locations local to me. This one sucks!
Nina C.
Place rating: 1 Palm Springs, CA
In the drive through, slowest fast food joint ever. Wah wah wah… I ordered guacamole on the side and they never put it in my bag.
Angel S.
Place rating: 1 Cathedral City, CA
Worst Carl’s jr, besides the food being shitty they make you wait, even when they have no customers. Fast food my ass.
Sherry J.
Place rating: 2 Palm Springs, CA
Food is ok. Restaurant is looking shabby. Outside is trashy and people milling around outside make me uncomfortable to walk in. Drive thru window is always dirty. Clean it up! Have been taking my business elsewhere when I want fast food.
Erica C.
Place rating: 1 Fresno, CA
I love carls food. So good. However this location needs help. Lack of stocked items, terrible customer service, and dirty. we waited like 5−8min just for handsoap when we used the restroom, my order was messed up twice, and the cashier and cook were arguing in front of me about thr order THEY messed up on. Cashier was cussing when i was at the register waiting for a lid that was not in dining room. i was not the only one there asking for things that shouldve been stocked, some were still asking for their drinks or food… and the location was not busy. This place needs help! Big time.
Richard R.
Place rating: 2 Palm Springs, CA
Lets start off with the food is constant with every Carls Jr I have been to, but service SUCKED! The lady running the drive through was super cool on the mic with customers, but distracted the other employees in the lobby. I saw my order sitting there for almost 5 minutes before I went up to ask for it. No sorry I forgot, sorry it took too long, nothing. I know its fast food, but your getting paid and I am a paying customer. Please learn common customer service skills. Sucks because this location I drive by all the time and enjoy Carls Jr, but if I get ignored or forgotten I have to go elsewhere.
Denise N.
Place rating: 1 Palm Springs, CA
This place is seriously dirty. I’m posting this with the hope that the management will come check out how disgusting this place is and clean it up.
Tracy E.
Place rating: 2 Palm Springs, CA
I still enjoy their food, but the restaurant itself is in need of help. I went last night for a a snack. I ordered my food and went to find a place to sit. All of the table had trash on them. The floor was littered with trash as well. I figured people were rude for leaving their trash at the tables until I saw the trash cans. They were full, so full in fact you couldn’t add anymore to them. There was a pile of trash spilling out of them. Someone really needs to do something about this place. There is no reason it should ever look like this. There was more than enough staff present and they weren’t even busy.
Yvette W.
Place rating: 1 Santa Maria, CA
Loyal Carl’s customer. Visited this location before hitting the road after vacationing. The restrooms are disgusting! Need of repair and deep scrubbing. My husband says it reminded him of the gas station dirty, where you don’t want to touch anything and can’t get out fast enough. Dining room floors are filthy. Most tables were in need of wiping down. Trash in parking lot was overflowing. This was @3pm so plenty of time to recoup from the lunch rush, which was unlikely. Temperature was freezing. We decided to take our food to go. Food tasted as expected for Carl’s. Like a previous reviewer corporate needs to make a visit. I will not visit this location again.
Jaime Q.
Place rating: 1 Los Angeles, CA
Bad service at night 10: pm Sunday October 122014 cashier badly no recommend this place bad room duty floor and stick no saint maps mojado bad bad
Thao B.
Place rating: 1 Calgary, Canada
I totally forgot that I checked into this place! I was craving a flame grilled burger and we don’t have Carl’s Jr in Canada so why not? I can’t comment on the food or service here as the second we walked in here we were hit with a powerful stench that is difficult to describe. It smelt like death! I couldn’t believe there was people sitting there eating! So with that smell we both agreed that we didn’t want to risk getting sick while on vacation and quickly left. I’m baffled what that smell was but will maybe stop by this location again the next time in Palm Springs just to see if it’s still there or not. Yuck
George B.
Place rating: 1 New Orleans, LA
Until today I have been a customer at this location at least a few times a month. Then came today’s cod sandwich which I have had before. I suspect it might have been fresh in December when they took it out of the freezer. I don’t think I have ever spit anything out this quickly. My suggestion is if you must go there stick with the burgers or the tacos and burrito from Green Burrito.
Arbi G.
Place rating: 4 Glendale, CA
Great service. Food is Fast Food. Its just that, nothing special.
Frank W.
Place rating: 2 Aliso Viejo, CA
This place falls very short of Carl’s Jr standards. The entire restaurant is very dirty, the floors are sticky, and the sinks in the bathroom sinks are brown. This condition is obviously the result of weeks if not months of neglect. Corporate needs to come in and clean house(figuratively and literally.) BTW… The«Green Burrito’s» tortas are disgusting.
Christian G.
Place rating: 5 Los Angeles, CA
Great experience. the cashier, Kenneth was hilarious! Restaurant was clean and we were attended quickly. I would gladly recommend this location to anyone in the area!
Ned K.
Place rating: 5 Los Angeles, CA
Carl’s Jr. FTW! Get anything and enjoy an explosion of awesome in your mouth.