Mac Dog Grooming Spa & Resort

I always take my dog here, he has been going here since he was a baby, he is 3 years old now.
They always accept my phone calls and always try to squeeze him in.
My dog Appa loves this place, sometimes he doesn’t want to leave! They are not expensive at all, around the same price as everyone else around.
Really clean & they even have a day care.

Great place. The staff is very good with my dog Prince. They are always willing to accommodate both myself and my dog. The dog groomer is excellent. He takes his time with my dog and my dog is always happy to be there. The place is very clean and well kept.

I will never take my puppy here again, came home and saw a cut on his stomach. wouldn’t recommend this place to anyone

We had a really great experience here! Our maltese needed to be groomed, and the place recommended to us was closed. As we were driving, we saw their sign and made an appointment.
The representative on the phone was super nice and we felt comfortable bringing our dog there. The location’s entrance is on the side of the building, so it’s easy to miss! You walk through a door and up some stairs to their adorable store. We were promptly greeted by the groomer, a very nice man. He shook our hand immediately and led us on a short tour of their facilities. Everything looked so clean and nice, and he made every effort to set us at ease with leaving our dog in his care.
For the past year or so, I had taken our dog’s grooming into my own hands and he was definitely in need of some professional attention! Not matted, but his hair was all different lengths, etc. We had a short consultation before we left our dog, and felt confident that he would be able to achieve what we wanted.
When we picked our dog up, I was so thrilled! We have a 10-​year-​old dog that came out looking like a puppy! I know our dog can be a little «nippy» and go crazy when people try to groom him. When I’ve taken him into other groomers before, he always ends up with at least one cut during the process… but not this time! He looks beautiful and is so happy to be handsome again. We will 100% come back here and recommend their services to others!

It takes a lot for me to give negative reviews. I take being a reviewer seriously especially as an Elite member of Unilocal.That being said, I felt it imperative to give a review of this Dog Groomer. I have two rescued Yorkies that have been through hell and back prior to finding a home with us. We took our dogs here for the second time after the first grooming went well and the staff were very friendly. However, when my husband brought them home I noticed one of my dogs shrank away from my touch and kept wimpering. HE NEVER DOES THAT. I immediately picked him up and noticed his right eye was BLOOD RED not irritated red like TRAMA to the eye red in the corner. My husband called MAC and they told my husband, 1. «Oh, we forgot to mention soap got in his eyes.» (soap would NOT do that) 2. «Your dog was aggressive and he bites» (NOTE: BITE HOW?!? MY DOG HAS NO TEETH! They were removed from the prior neglect he endured.) My dog they were referring to is 5 – 6 pounds SOAKING WET WITH NO TEETH! Are you kidding me? His eye was not irritated… IT WAS BLOOD SHOT RED it is an injury as if he was hit in the eye with something!!!
What made everything worse was that instead of simply informing us of what happened and being honest when we picked them up OR when we called they began to insult our intelligence with implausible statements and downright untruths of what happened. We are reasonable people, but what we are not is stupid. We paid you for a service, you injured my dog and you lied about it. I am completely and totally disgusted. My dog has MORE stress after all he has been through. I need to know that if something happens to my pet, whom I love dearly, the groomer would simply tell the truth no matter what and not be deceitful. Now we have to visit the vet and hope there is no long term damage. This is the entire truth. It is to no one’s advantage including my dog and I to embellish this incident or the business’s response to it. MAC’s response to this incident was simply inexcusable.