I hate the ppl in the morning I go at 8am and they are so rude stupid ppl work there in the morning…
Freddy G.
Place rating: 1 Ontario, CA
Everytime I go through the drive thru there always forgetting something in my order I think they do it on purpose so they can have a free lunch on me when I don’t go out of my way to go ba and pick up what they forgot to give me in the first place, I’m hitting the one on Mountain from now on…
Yasmina C.
Place rating: 4 Santa Ana, CA
One of the better jack in the box’s in the area. They haven’t gotten my order wrong and the food is always hot. The staff seems to be pretty nice and well organized when I’ve gone. It’s great if you need something fast! But if there is a line it can sometimes go slow. Other than that the food is decent for fast food and a jack in the box!
Squig S.
Place rating: 2 Ontario, CA
The only reason I’m giving them two stars is because the food was alright, but the service was TERRIBLE. After waiting 15 mins in the drive thru line(seriously FIFTEEN mins!) I expressed my unsatisfied visit with the girl at the window who did not care, and rushed me out of the drive thru,(whatever, right.) but only to realize after about two blocks that half of my order was missing on top of that! I went back asked for a manger who had no problem giving me attitude just because I had a complaint. Well guess what? people complain about stuff when they’re unhappy, and as a manger I thought Norma would be able to handle the situation. Instead she tells me that I am wrong, that her cars are in and out in six mins and she could prove it to me with her video system or whatever, then gave me the rest of my order, and asked me to leave. EXTREMELY unsatisfied at this point I called to ask for the managers on duties name since I almost went to corporate about this visit, only then Norma apologized to me on the phone saying that she did not notice the fifteen min wait times that had occurred because she was on her break at the time and that if I went back she would refund my visit, I had to go back THREE times! My visit was only $ 4.08 which she was making such a big deal about earlier, it’s not the money I care about it’s the principle. I told her I was going to post to Unilocal and she said she did not care, on that note I will not be returning.
Jana B.
Place rating: 1 Ontario, CA
I ALWAYS have a bad experience at this location. My office just relocated to this area, and every time we go here for lunch they mess it up. Today was the final straw. I don’t think I’ll be eating at this location again. The one on Euclid is a little further but it’s worth it, and the one on Euclid is actually a little cheaper. I always get the same exact item from Jack in the Box. Chicken Fajita Pita, by itself. At this location is costs 5 something. At other locations it’s like $ 4.59 or something. This is the only location that screws it up every time. Today my pita didn’t have any lettuce in it. Last time it had no onions. REALLY??? I have given this store one too many chances. Our whole office is done with this place.
Wrenz C.
Place rating: 5 Ontario, CA
Always come here for one of my last stops before heading home. The girl in the drive-thru window Primavera is always smiling and in a great mood even tho it’s late, she always gets my order correct and never forgets to put hot sauce in my bag… This is always going to be my go to jack in the box for there great service with a smile.
Steve M.
Place rating: 2 Philadelphia, PA
It’s fast food. Don’t go in expecting something great.
Joey B.
Place rating: 2 Mentone, CA
I know people are still waking up at 5:30AM, but isn’t their job to be ready for work when they are open? When I go in this early which is the only time I am near here on my way to work, the people are in that loopy state of mind where they are oblivious to most of what is going on.
Jack H.
Place rating: 5 Marina, CA
Made a custom order for me. Delicious — I will return.