I was told I couldn’t keep my hanger which is ridiculous because this is a pricey store and I definitely am avoiding that cashier next time around
Mark C.
Place rating: 4 West Des Moines, IA
I have to say as a Chicago transplant to Des Moines I was relieved to find what to me was a familiar shopping mall standby. I would say as far as H&Ms go, this one has your average selection and by no means is that a bad thing. Lots of unique pieces, some of which are quite reasonable in price. I can only hope some other nearby metros can get a store just… like… this… Mhmmm
Christine H.
Place rating: 3 Omaha, NE
I have found some really cute tops for myself here at great price points. They are great for my lifestyle of working at home but yet not wanting to feel like a total slob so they add a little bit of style to my day. I also love their kids selection, but the price points aren’t quite as reasonable as what you might find at Old Navy or target. My two main gripes with this place are that first of all I rarely encountered a rack that is the least bit organized. The items are typically not sized and they are so crammed in there that the hangers are overlapping each other making it difficult to pull the items out. Second, the customer service is very hit and miss. On a typical day I will run into very friendly individuals as well as workers that don’t seem the least bit interested to be there. If they could get the racks organized and work on more consistent customer service that would definitely deserve an additional star or two.
Korrie H.
Place rating: 3 Omaha, NE
I typically love H&M, when I lived in Colorado I would always find something when I went there. The store in Omaha is missing something. Granted it’s not that big of a store. They do have some really cute inexpensive baby clothes. I will be coming back just for the baby gear.
Katelyn E.
Place rating: 3 Omaha, NE
Inexpensive clothes, good staples, awful lines for the dressing room and checkout counter. And the WORST incessant beeping at the cash register.
Yurika M.
Place rating: 1 Omaha, NE
I like clothes at H&M. It’s one of many brand stores I buy my husband’s and my clothes at. H&M in Tokyo, Japan where I come from, people who work are polite and cheerful especially if they work at retails, restaurants, bars, etc., where they give their service to customers face-to-face. I was very happy that the store finally opened at Westroads in Omaha when I found out about it but their service is below average. But the clerks at the store are unfriendly and unhappy. I asked a clerk(lady) if we can buy a cloth I was holding that’s one size bigger. Her response was«I don’t know.» This is what I said in my mind, «Good bye!» They’re supposed to serve customers but clearly she failed. I was sad for how low standards the store is because of one person who decided to care about herself more than she should at work. In a lot of major cities and developed work places, unhappiness or tiredness of employees is kept within them and maybe co-s but not customers/consumers. Other workers look tired. In Tokyo, my hometown, every worker greets, smiles, speaks politely, asks customers who are walking around in the store if they find something they are looking for instead of asking them at the cashier when they are about to check out. Disappointed.
Connie S.
Place rating: 3 Omaha, NE
This is a store for the young and budget conscious, a good place to buy trendy clothing that won’t be worn often. There were flats for $ 5.00 and cute dresses for $ 14.95. The price reflects the quality. Still, for youthful shoppers seeking modern styles for short-term wear, H&M can be a good place to shop. Welcome to Omaha.
Will S.
Place rating: 3 Omaha, NE
We have our first H&M in town, folks. Omaha is getting so fancy! I’d chock this place up to be a combination of the Gap and Forever 21 — fast fashion at moderate prices. While the quality of goods is a tad better than F21, they all most likely originated in a sweat shop nonetheless. And while F21 aims for that teen to 20-something demographic, H&M shares that 20s-40s demo right alongside the Gap. Since I vowed to never shop at either the Gap or F21 again(shabby products that leave me with the sense I’m drinking the same Kool-Aid as everyone else who wants to be young, beautiful and trendy) — and the fact that JC Penny has awful clothes and everything at Yonkers tends to be geared towards fat old people — that leaves me with Von Maur(too pricey!), the Flying Worm(too hippy-dippy) and H&M. Well, maybe I need to avoid the mall in the first place. I’m more of a thrift store kind of guy. Anyway, I got a pair of gray pants at H&M for about $ 30. They’re fine.