Martin Way Vision Center

This office is currently lying to state insured adults saying the program no longer provides glasses for adults. This is a LIE. The adult program has an option to get glasses but they are NOT free. Martin way vision center can not accept the glasses program so they are telling patients that they will give you 50% a frame from their store. They are gouging patients! Do NOT FALL FOR IT! Call your insurance to find a doctor who can provide the glasses

I can’t say enough about this vision care office. Suzanne is a warm smile and a welcome when you enter. If you haven’t been seen, expect about 10 minutes to fill out paperwork.
Dr Carroll is patient and great at explaining details! I loved that he took the time to explain my future vision health.
Melissa fit me with a set of glasses that I truly look forward to wearing. Thanks Melissa for the help and suggestions!

Horrible place! They never mentioned fees or copay until I left. I didn’t need to see the doctor and could have ordered contact lenses without the visit. I called them to tell them that they should not have charged me and the lady said the receptionist that helped me was new and that she forgot to tell me ahead of time and reassured me that they’ll make sure it doesn’t happen again. Ok yes that’s great but how does that help me and the hidden fee unmentioned. Bullsh*t! Bad business…

I got the Living Social deal for here and came in to get my new frames. (I didn’t realize they were also an optometrist, so I got my exam elsewhere.)
Though they have a fairly small selection of frames, the ones they have are quality and I found the first ones I tried on were the ones I wanted.
I have a very high (and uncommon) prescription. When Tammy helped me through the fitting and lens selecting process, she was awesome. She did not talk down to me or assume I knew nothing about my glasses as other people have in the past. She told me about new technology that had come out since the last time I got glasses and helped me make an informed decision on what lenses and coatings would be best for me without pushing for me to choose the most expensive option.
I ordered two pairs of the same frames, so I was told it would take about two weeks for them to come in because they had to order the extra pair of frames. To my surprise, my clear lenses came in just 10 days. Still waiting on the sunglasses, but I am was told the lenses are ready, the frames just need to arrive.
All of the other people in the shop were also extremely friendly and helpful. If I am still in the area next time I need new glasses, I will definitely go back.

Took a long time to get our glasses but very happy with the end product.

I try and always support local business owners. But they would not accept my Unilocal gift certificate i bought 2. the 1^st one I used which after i took the certificate in and explained to the girl what i had what i needed done and if that was covered. Because I know there can be a fine print somewhere… She said yes made the appt. after the appt they said it wasnt covered and tried to charge us for it. said she quoted me the wrong price and i needed to pay. awful service. I will never go back and i hope no one gets treated like that here. oh, and the 2^nd certificate I gave to my mother in-​law as a gift and they told her she wasn’t allowed to use it because she wasnt the one who actually paid for it. Now how do you explain that? ridiculous…