I’m going with three stars here for customer service. It is hard to get help in the store if you need it and the cashiers generally look like they hate their lives, but I love Big Lots so I ignore that. Most items are at a discount, if your worried about finding it cheaper some where else, then don’t buy it here. Simple. I do a lot of price comparing and shop at many different stores, so I have no trouble deciding if something is worth buying. I love their $ 5 candles, slightly cheaper than Walmart’s for the same size and comparable scents. Their home goods are decent, I’ve found a clock and a few blankets that I just love. But the holiday décor is where it’s really at! I shop early for the stuff I really love and day after the holiday for marked down left overs. I always fall in love with something on sale that I didn’t notice full price. This goes for Halloween, fall, Christmas and beyond! It’s also pretty good quality. I’ve been doing this for maybe three years and everything I’ve purchased still works great! I will look through the food/toiletries, but you just never know what you will find. Sometimes I can knock out my list and skip the grocery store, and other times I can’t find a thing. I always expect to not find everything though. This location is smaller than some I’ve visited, but the offerings are generally the same no matter what Big Lots you visit.
Cara O.
Place rating: 1 Oklahoma City, OK
There is not one positive thing I can think of to say about my experience here. I found some of the exact same items, twenty minutes later, for significantly less in Target. I also got customer service at Target. My husband and I waited so long for assistance in the furniture department, I actually used my cell phone to call the store and request assistance. The cashier was a complete and total bitch. She acted like we were inconveniencing her and even made a rude comment. I have no desire to ever go back. I was appalled at the lack of customer service, the rudeness and prices that were higher than I expected them to be. I’ll be over at Target, saving money, being treated like a human and getting better quality stuff.