Frameworks

Frameworks is great! I had a window with dry rot that needed to be replaced quickly, to meet the painter’s schedule, and they were able to do the work and meet the schedule. The workmanship is good — the window fit perfectly and matches the others in the room. They also fixed/​adjusted other existing windows to close and lock properly. I’m really happy with their work!

I just received 5 new wood frame Tilt Pac windows ordered through Frameworks. The whole experience was great. I prefer to work with local businesses, and Ralph is the real deal. He’ll talk shop and politics a bit, and share interesting stories from running a small business over the years.
His crew helped me right when I walked in (without an appt.) and Ralph got back soon after. He came by the next day to give an estimate to replace my original double hung windows which were leaky and loose. He suggested that the Tilt Pacs were the way to go. This was cost saving for me, while not a huge margin for them… but they believe in the product and that’s why they sell them.
I placed the order, they called 3 weeks later as promised for order delivery, and Ken called to schedule install. Ken was great too: expert, easy to work with, clean and careful with the house. When doing his onsite review prior to install, he noted that the trim wouldn’t quite cover the window edge and offered me a reasonably-​priced option for him to add new trim pieces and he’d prime them that day for the next-​day install. He also was able to reinstall the alarm sensors, saving me another call to the alarm company.
All-​in-​all a simple, as-​stated delivery of beautiful, double pane, quiet wood windows at a fair price for my hundred year old house. They look great, and my house is happier sporting them!

Our 90 year old 5 and 6 foot wood windows had severe dry rot. We got estimates from 2 contractors. Based upon Unilocal reviews, and price, we hired Frameworks. Ralph came to our home to confirm the need for a complete replacement of 6 windows. One of his men, Ken, then came to get exact measurements. I informed Ralph that I was planning to be out of state for 1 month; he had no problem waiting for my return. His 2 installers, Ken and his brother, arrived last Saturday morning for the installation. 5 hours later we had absolutely beautiful new windows. The installers were very skilled, neat, and a pleasure to talk with. We recommend Frameworks without hesitation!

Great custom work! Many friends and I have relied on the Frameworks for reliable replacement sashes for several decades now. I love the convenient location and the very friendly and helpful service.

Ordered custom windows. The windows delivered were not the windows we ordered. When the windows were installed the Frameworks staff insisted on installing the windows in the evening, in darkness, at night after sunset. The installation was sloppy, without attention to fitting the replacement windows correctly We agreed to their conditions but in retrospect there is no way we would ever recommend this shop. Very strange. We had to hire another carpenter to fix the sloppy installation.

As a contractor I come across many rotted windows and Ralph with Frameworks has always provided a high quality replacement that’s custom sized and easy to install. I highly recommend Ralph and his team and have total confidence that his product will be made of the best quality wood and craftmanship.

I’ve had both windows and doors made for my house by this company. I agree the communication is poor; I was told the doors would be done much sooner than they were. The windows don’t fit very well, and now, the French doors stick and, I mean really, really stick. I have to shoulder the door open to get out. I realize it’s been rainy this year, however for the price paid I would have expected a better product. These weren’t inexpensive. The company came highly recommended by my contractor who likely gives Frameworks a lot of business and thus, deserves the attention and good customer service he claims to get, however, the customer service isn’t so good for the individual.

Ralph at Frameworks is passionate about his wood windows and if you want your old house to keep the charm of the original wood windows instead of chintzy vinyl or cruddy plastic dividers between the panes then Frameworks is the place to go. I used Frameworks for two different jobs for windows and doors on my 1929 house and have been very happy with the quality service and products. The windows installed were both single paned and double paned, and the prices were in line with Pella, Marvin, and Jeld-​Wen.
Communication and time to delivery is good, but then I placed the order well in advance and was making regular calls to Ralph to coordinate delivery, so everything went very well. I like to set expectations in advance to avoid disappointment from misunderstandings.
If you have an old house with rotting, old sashes look into saving money replacing just the sash with a true divided light wooden window. And since the windows are made to order then all the windows are custom made.

I’ve been here several times over the past few months and have had really positive experiences. Yay! I’m A FAN.
I run into rotten window sashes often in my work and when I need one replicated I take it to these guys. They treat me very well, despite my small orders. The prices are fair, the turn-​around is quick, the work is high quality and the windows look great!
I would recommend them anytime.

The craftmanship is good, and Ralph is a nice guy, but not real careful about communicating. We contracted with him to make some windows for our house, and he left out some things we asked for and cut some corners. The contractor who installed the windows was surprised at how many steps were missed.