Illinois Cremation Centers

My Mother and Father died within 4 months of each other. I have used Illinois Cremation Centers for both of their passings. They offer low cost cremation services that they provide efficiently and sympathetically. I was very happy with their services. I felt that everything was handled professionally and at the lowest cost in the area.
Both of my parents suffered long illnesses and had no desire for elaborate services, both opting for cremation. There was no hardship for us to wait the 10 days for the remains. Cremation actually allowed us to delay my Father’s services since he passed shortly before Christmas. I have no reservation recommending Illinois Cremation Centers to anyone in their time of need.
I am glad that I have the Unilocal credibility to assure that this review will not be censored by the Unilocal filter.

If I could give 0 stars, I would. If you have the misfortune of having a loved one die, do not under any circumstances use this terrible company. The character limitations do not allow me to tell the entire story but here are some highlights:
— They never answered the phone before my wife died
— Our hospice agency had to use an inside contact to get them to pick up the body
— There were all sorts of hidden costs
— They made me pay over the internet instead of over the phone or in person
— They blamed me for not paying one of the hidden costs and acted like I was trying to stiff them. Their previous aversion to answering phones disappeared when they wanted their hidden costs
— They messed up all of the paperwork
— When I sent them the paperwork, they claimed to have lost it, calling on a Sunday.
— They told me that they would deliver the cremains within 10 days. They didn’t.
— They told me that they’d give me an estimated date for getting the cremains. They didn’t.
— I called them about this repeatedly and never got a call back.
— I only got the cremains after I called them and told them exactly how terrible they were and all of the places that I was going to tell my story about how they took my grief and made it worse.
It is a crime that they are in business.