Roberts Heating & Air Conditioning Inc

First time I used Roberts was today. They came highly recommended by my neighbor. Dan Perez came exactly on time. He explained everything to me was very professional, I couldn’t be more satisfied with his excellent service. I am very grateful to have a Company that I can depend on.

We replaced air conditioning system. Got three estimates and two companies including this company gave similar estimate. We decided to go with this one, since more detailed explanation was provided in the «proposal» sent by email.
Two guys came to my house on time and overall experience was good. Unexpected cost was popped up but got some discount on that.
I will use this company for regular maintenance and future repair.
Btw, they accepted credit card.

This is the first time I have used Roberts Heating. Called this morning after 8:00am, on the Tuesday after a long holiday weekend. I was told I would get a call about 15 minutes before a service man would be on his way. I received a call from Scott at 11:30am. Scott arrived on time. Checked out the AC. Explained the Roberts Service Program and it;s benefits. It;s now 2:20pm, The AC is fixed and working. House is already cooling off. All work was explained in terms I could understand. Scott could not have been more polite, professional and thorough. I have no hesitation recommending Roberts to neighbors and friends.

I just had the team of Pete, Nick and Trev at my house for the better part of a day last week. Once again, a cold wave snafu that ultimately led to the demise of our furnace. Keith and the team were quickly in action, got it replaced and working even better than we could have expected. the temperature is well moderated with the new digital thermostat we added too. I’ve used Roberts for 15+ years and can provide nothing but the highest in praise for the work and the team. I totally trust them and have never been let down.

Mike M was fantastic and educated me about my boiler. He was so helpful and went out of his way to make sure all was up and running before he left. I cannot thank him or Roberts Heating enough for the wonderful service!!!

Great company! My 1996 furnace decided to stop and Glen was at my house that morning to review my options and solutions. The next morning, Mike D and Ardon showed up at my door ready to go! They were neat, polite, friendly and helpful! I wouldn’t go anywhere else for my HVAC needs!

Weston at Roberts is the best. He stayed until 7:00 p.m. so that we had heat on this freezing cold day. He was very knowledgable and extremely pleasant. He went above and beyond! He deserves a raise!

Professional, Friendly, Personal, Helpful, Experienced and Hard Working are just a few things that describe what you will experience with Glen and Roberts Heating & Air Conditioning. The customer service industry should benchmark this company as what the industry standard should strive to be.
My mother has been using Roberts for years and today I was so impressed with the friendly and knowledgeable service she received. She says this is how it always is when Glen comes by and I was just blown away. Felt more like a good friend or family member stopped by to help out than a servicemen doing a job. This is why it is so important to support family run businesses. You just don’t get this kind of superior and excellent service anymore. I STRONGLY recommend this company.
Thank you Roberts HVAC!!!

Tell him TJ sent you, I have known Glen for years. Most honest friendly HVAC business I’ve ever worked with. It’s been a while since I’ve used them, glad to finally see his new business location. Ask for Ziggy if you need a trouble shooter.

The best company by far… I live downtown and they helped me with my AC situation and I couldn’t be happier. So professional, the best prices, and an amazing understanding of HVAC, I couldn’t be a bigger fan of this family-​owned business and wouldn’t go anywhere else for my HVAC needs. Simply put: they are the best in the Biz.

Even though we live in Lincoln Park and they are in Northbrook, we wouldn’t think of using anybody else for HVAC needs. The consummate professionals, they are great communicators and know what they are doing. Very nice and easy to understand when speaking HVAC-​speak!

Wonderful! This is the best company! They are efficient, friendly, professional and come when they say they will. I called them when my water heater «broke» today. They called me back quickly, came the same day (I was having company and had no hot water so called for an emergency visit). Mike, one of their staff, came and fixed the problem. He couldn’t have been nicer or more friendly. He explained exactly what he was doing and why and was patient in explaining the details to me. He even fixed the loose connection and I had hot water within the hour. I was able to shower before the guests arrived and wash the dishes! I used Roberts for the first time in March when they installed a new water heater and furnance and they gave me the same great service. Thank you for your wonderful service and I highly reccommend using Roberts Heating & Air Conditioning.
Karen
Lincoln Park, Chicago