Food was delicious but service sucked!!! Took forever to order. Had to atop waitress to request a refill on soda, they never noticed the glasses were empty. Also had to go go to counter to request check and then back up to pay check. If we ever come here again, it would be for a pick up only!!!
Shane T.
Place rating: 3 Las Vegas, NV
Food is fantastic, I’m talking near food coma worthy! But… the service is terrible! We watched many people walk out just because no one came to serve them. We weren’t greeted and sat for nearly ten minutes before someone came to take our order. I guess you can order up front but then why have a waitress and a restaurant atmosphere? We waited at our table for a bill and it never came after almost 15 minutes so when we walked up front to pay and the waitress asked if we wanted to order. When we told her about the service she said«I don’t know I just got here» which was a lie because she had been there the entire time we were. One waitress for a whole restaurant? That’s terrible! Like I said, fantastic food but you can find just as good of food at plenty of other places that have better service by far.
Tonja J.
Place rating: 3 North Las Vegas, NV
I’ve been here twice and although the food is really good they only had 1 waitress for the whole restaurant. We saw a family walk in, sit down and after not being acknowledged for about 5 minutes they got up and walked out. We never got a bill and had to ask to pay. When we went up to the register we were asked if we wanted to order. What? Then we had to tell them what we ordered. When I told the girl at the register about the service she said it wasn’t on her that she had just got there. Funny thing is she was there the whole time and didn’t realized so were we.
Mario R.
Place rating: 1 South San Francisco, CA
This place use to be great but not any more bad customer service and your food take to long to get it …
Zero C.
Place rating: 4 North Las Vegas, NV
This place is good. Im Salvy so im a big crtic of pupusas and this place does them well. We get plenty of cortido to go with our pupusas so thats good. The salvy horchata is perfect. I think the price is fair, and the customer service is coo. The dine in kind of smells, Maybe a sewer problem idk. I recommend it but there are spots a bit better
Ivan N.
Place rating: 4 Las Vegas, NV
Food is always good, even though I’m Guatemalan and not Salvadorian some of their dishes are similar and have no complains about that. I would agree with everybody that has something to say about the service, it’s not completely horrible but it could improve.
Jose G.
Place rating: 5 Las Vegas, NV
Las Pupusas is a good place for the Salvadorian dish named for. These aren’t fast food items. If you hate waiting, be content with the fact that you won’t be the only one waiting. The plantains with beans and cream are delicious too. If the place is packed, you can drink a typical drink or a beer, and watch soccer. When you order take out, add 15 minutes to the time given. Pupusas are worth the wait!
Jae L.
Place rating: 2 Las Vegas, NV
I love the nachos carne asada here, and the Papusas are decent. Prices are not bad either… But the service is really slow and the bathrooms need to be cleaned.
Rocio P.
Place rating: 1 Henderson, NV
The food is good, pupusas are great, beans not to good as they are canned and dry. The«ensalada» drink is SOSWEET, if you order this ask for another glass of water to go with it. I would rate their food a 3 out of 5… THEIRCUSTOMERSERVICE A 0OUTOF5… Now that I got that out of the way, their waiters /customer service is the WORST I’ve ever encountered. Our waiter was impatient and short. My husband asked for two eggs, over medium. She brought them with the solid yolk… he asked if she could kindly redo them over med as he initially requested, he was not rude about this at all. She said they could only redo 1 egg for him because he had eaten one of the eggs…(which was a lie) I was just in huge shock… after pointing out they had made the mistake and just voicing my disgust in the whole ordeal, they agreed to redo the 2 eggs. So… moral of the story, if you want decent pupusas I reccomend«Las Pupusas» but order takeout.
Carol M.
Place rating: 5 Las Vegas, NV
Pupusas are the best. The atmosphere is great as well. Very clean very open great food one more thing.
Michele E.
Place rating: 1 Las Vegas, NV
Food is really good. Customer service is horrible. Every time I call to place an order for pick up I am put on hold and forgotten about for at least 20 minutes. I understand that whoever answers may not speak English but that doesn’t mean place someone on hold for such a long time. It’s absolutely ridiculous. I just had to hang up and wait for them to realize they forgot about me on the phone before I could try to call back and attempt to order some food.
Candy R.
Place rating: 3 North Las Vegas, NV
Food is really good. Waitresses are nice just hard to understand them sometimes. Don’t like the fact that they speak Spanish amongst themselves in front of you. But other than that food is great
LJ W.
Place rating: 1 North Las Vegas, NV
Looks can be deceiving. We thought we were walking into a Fine dining El Salvadorian Restaurant. It was just another Taco shop with a fancy front serving terrible food. The interior looked-like a warehouse lipsticked with chandeliers. There was no one to greet you at the entrance, so you’re not sure if you seat yourself or not. There we no booths just uncomfortable chairs. I ordered the beef stew. The meat was tender but, not much flavor and the portions are on the small side. I had a lot more rice then beans and salad. We also ordered the«Onion Steak» which we were told by the waitress it was minced steak fried with onions. Instead, we were served the driest flank steak in history. Our salt shaker was dirty and they don’t provide pepper. The service was poor. The waitress was nice but, struggled due to her language barrier. She did not check on us after our food was served. We asked for refills and our bill a few times.(Note, they charge for refills so beware.) Not worth the price, time or effort. Two thumbs down!
Kelly K.
Place rating: 2 Las Vegas, NV
It is difficult to review a restaurant when there is an hour wait for pupusas. They are either very good, and therefore they may want to expand the kitchen, or not managed well? I will update my review after the next visit.
Miesha W.
Place rating: 3 North Las Vegas, NV
I live near this place and have been wanting to try their pupusas for a while. The restaurant is large and clean. Prices and menu selection are fair. I phoned in an order for 5 chicken and cheese pupusas. Pupusas were large and fresh. Cheese was gooey but chicken and masa were bland. Curtido and salsa were also bland. I wont be back. For better pupusas I’ll stick to Pupusa Salvadoreno.
Marc S.
Place rating: 1 Las Vegas, NV
I ordered some food to go and wasn’t impressed at all. Inside is kind of chaotic they need to set things up better so customers know where to go if they want to eat inside or get food to go. The lady who took the order was pushy which made so sense they weren’t busy and it’s just rude. I ended up getting a burrito with cheese and sour cream to go. the tortilla tasted funky and the meat was not only flavorless but it was so fatty. The burrito looked good in size when I first opened it and then after I started eating it there was an obscene amount of sour cream inside. I mean way more sour cream than the meat. I also noticed there wasn’t much cheese but in one spot. I had a bean and cheese pupusas and if this is the way they are supposed to be then why so people like them? I figured there would be more filling but maybe that’s how these are made. The fried banana things were the only thing that tasted good.
Denise L.
Place rating: 3 North Las Vegas, NV
Great place to satisfy a quick pupusa fix. Their pupusa are some of the largest around and all under$ 2! I just wish they had a greater variety of fillings like potato or asada. Also, it would have been nice to have chips and salsa while waiting.
Allen B.
Place rating: 2 Las Vegas, NV
Unilocal has it right on the money as in it is a 3.5 stars, the food was excellent but the service sucked! I tried both the pork tamale and the pork chilli, while it was very good the service was just terrible. We never were offered salsa or anything of that nature. I will probably go back but will expect the terrible service. Service is the only reason they are getting a 2 star over a 4 star as their was a dirty table.
Christie L.
Place rating: 2 Las Vegas, NV
I stopped in to pick up some dinner to-go. After walking in, hubby and I were very confused since they have no signs saying to seat yourself or anything pointing you to a place for to-go orders. The most confusing part was no employees in sight and no menu board!!! There wasn’t anybody else eating inside either, so I had to wonder if this place was really open for business or not. After a couple minutes a woman came out and asked asked if were were eating in or taking out, so I told her we wanted to place a order to-go. She handed us menus and we sat and looked it over. After only a minute she came back to take our order, but I told her we we hadn’t been here before and needed a little extra time to look over the menu. She then comes back I swear less than a minute later and asked if we were ready. Ugh. I felt rushed which made no sense since there were no other customers. I just went ahead and ordered some things that caught my eye. Bean and Cheese Pupusas($ 1.95) — The price was great, but not the taste. I wish I tasted more beans and cheese inside instead of the pasty corn flavor this one had. Al Pastor Taco($ 1.95) — I enjoyed the taco and they were generous with the fillings, but it tasted more like chicken and certainly doesn’t stand up against some of the other al pastor around town. Fried Plantains($ 2.50) — Yum! This was the best part! I really enjoyed the nice sweet flavor. The lady who helped us was friendly, but pushy about getting our order taken. I really feel they need to put a menu board up and some signage showing customers if they should seat themselves etc. Price was on point and the plantains were good, but everything else was a miss for me.
Thomas D.
Place rating: 2 North Las Vegas, NV
Wasn’t too impressed about this place for the following reasons; canned soda, no fountain drinks? Well I’m going to be thirsty before I’m done because I’m certainly not going to order extra. I ordered the fajitas… can’t go wrong with fajitas, right?! WRONG! Tortillas were ¼″ thick and still doughy on the inside. Meat was cut wrong, not grilled or fried yet sautéed with tomatoes, bell peppers. Very saucy so I poured it over my rice and ate it that way. Although I would preferred to have it fajita style it was good this way. The presentation was haphazard at best, if that was a salad with the rice as a side, it looked horrible. 1 sliced tomato, 1 sliced cucumber, 1 sliced radish!!! Really?!? Yes I close with the fact that there are expectations that need to be met when you patronize a restaurant, I’m afraid they weren’t met here today!