Hans Imports

As a Master Technician… I know cars. I was busy running my own heating oil business and decided to send my vintage 1966 VW to Han’s Imports. First of all, the name «Han’s» seems cool.
Sorta like some German Wizard will be working on your vehicle… well, not true, not true (at all)
Shop owner name in Omar, and in my opinion is 100% thief.
I had my vehicle there and ended up suing him for fraud. I ensure you I have NOT been the only one. In fact, his attorney is in jail since my last lawsuit.
Good Ol’ Omar also left my vintage southern convertible outside in the rain for 2 weeks then blamed me for not «providing a tarp» once my car was soaked with rain.
I lost my entire investment in this vehicle + his fraudulent (unneeded) repairs–
The police were on site to «keep the peace» so could have my vehicle towed home to replace the 40.00 part I sent it there for– Although spent almost 2000.00 on a wiring harness it didn’t need.
Omar wants your CASH– nothing more. If he was an honest business man he would have taken care of my VERY low cost issue I sent it there for.
I sent it here for a simple repair. He sold me a priced repair 20 x’s that request. (then he was wrong) — and demanded (that repair) plus his error.
In addition, why is everyone «so excited» after spending hundreds of dollars on repairs? I mean, folks spend 500 bucks on front brakes and they are SO thrilled they post a review???
Please now… He ***CAN NOT*** be trusted!!!
The «over the top» reviews of this shop proves theory in itself.

OMG WHAT A GREAT SHOP! David was thorough on finding the problem with my E500 airmatic and when we picked up my vehicle, he actually took the time to fully explain the fault codes and repairs made to my E500. We were very impressed by this and by his knowledge of the Benz’ mechanics. I have always had my vehicle serviced by the dealer and they NEVER took the time to explain anything to us and the dealer’s service bills were way more than Hans. I will recommend Hans to all my family & friends.

Why can’t I give 10 or 100 stars for this place? Took my fussy VW there after it died a mile away and I knew nothing about this place. They offered me a ride home even though I lived in walking distance and called me with a quote before touching my car.
Told me it couldn’t be looked at until Friday (dropped it off at closing time on Wednesday) but they fixed her and she was ready to go on Thursday!
I know nothing about cars and when I go to pick up my baby, they had photos to walk me through other things I may need done in the future with rough estimates and if they really even needed to be done. They did a complete walk through of my car which I greatly appreciated.
Not expensive in my opinion and so kind. Also, my tranny has been awful for 3 months where I am actually stressed while driving, for whatever reason, I drove my car around afterwards (and today) and it’s driving smoother than when I first purchased it. I had to make sure I was even in the correct car!
I don’t know what they did, but I highly recommend them and will take my cars here.

Had a customer vehicle with numerous random issues despite having the cluster replaced at Balise VW as diagnosed by them. Upon returning the vehicle to the dealer I was advised that it would be over $ 800 in repairs just to get to the point of being able to diagnose the actual issues. I spoke to the customer and asked for the option to have Omar at Hans give it a whirl. Omar was able to schedule me in quickly to be able to see the vehicle. They were quickly able to address many issues and quickly resolve all of the concerns. When the vehicle was completed the customer was beyond happy that not only was the problem resolved but the price was very reasonable but above all she was impressed with the full description of everything that was performed on her «Baby» and was comfortable with the repairs.
Omar @ Hans — 5 stars for service, knowledge, professionalism and overall business.

You just can’t find the care and quality service you will find at han’s imports anywhere else these days. I highly recommend this shop to any and all.

Great guys and I will be back for all of my future needs.

David took care of our suburban after a sudden cooling leak occurred. It was a difficult situation, my wife had taken the vehicle on a road trip and was suddenly stuck a long way from home. I quickly searched for repair shops online and Hans came up as a well reviewed establishment.
After a conversation with Dave, I felt comfortable enough to have the suburban towed to the shop where within the afternoon they had it up and running. They stayed late, as long as it took to complete the repair even though they didn’t have the exact parts they needed. They did not take advantage of my wife, being from out of town, and the vehicle was back on the road running well.
Their communication was good too, which helped since I was not nearby and my wife couldn’t stay during the repair. Given the situation I think we were lucky to have chosen this shop.

Always able to take care of my old Saab quickly and for a reasonable price. Also, they are all really great guys working there that I trust enough to refer friends and family.

Had a mystery problem with my Tacoma (something around the transmission). Dropped it off on the way home. These guys did a great job localizing three distinct problems (my parking breaks were frozen also). They communicated very well, provided detailed documentation for everything they did, and had the replaced pieces on hand for inspection. That was several weeks ago, and I am very happy with the results.