The Paw Spa

This review based on (the lack of) my customer service experience! I called to ask if there was availability for a bath appointment. The lady chuckled and said no. Then she proceeded to ask some questions, then opted to let me know they don’t service my breed dog there! Really?! Dumb! Bye!

Love The Paw Spa and the ladies that work there! They always do amazing work and are very professional. Won’t find anyone else better in the OC area.

Absolutely Amazing! The ladies that work here are so wonderful and listen to your long list of complaints and worries. They always do such an amazing job. We have a golden retriever with horrible skin problems and when I say horrible I mean the 20 vets we have been too say there is no cure to the smell. The paw spa is the only place that is able to clear him or smell and itch and clear up his hot spots. Also they do a fabulous job with completely drying your pup!
–They are extremely knowledgeable because they work with the vet next door who is a very great doctor.
–I also brought in our small dog who was sprayed by a skunk and they treated him with a good wash and left him smelling sooo much better.
–Call the a few days in advance as they are very busy!
–The furminator and the special shampoo are worth the extra money if you have a pup with sensitive skin!
Go here and you want be disappointed they are the best even better than a few of the «supposed best» mobile groomers.

Great experience!!! I’m very particular with who cuts my two labradoodles Royce and George. It is very hard to find someone that specializes in cutting this breed. I researched online who to use and found the Paw Spa. The staff and owner were so nice and helpful! When I picked up my dogs they looked amazing there cuts were perfect. I recommend them to anyone! I look forward to bringing my dogs back.
Thank You

Attention Bichon owners and other difficult upkeep breeds, this is your spot!
We have tried many groomers over our dog’s 13 years and this is the best. Excellent cuts, great sanitary cleaning, good job on the nails and pads and really cares about our pooch.
Our dog is a tough breed to cut and usually by the time we take him in he has a few mats to work out. They always do a great job.
But if you would consider taking your dog to pet smart for a cheapie cut (shame on you) but the prices here will be higher. But they should be, it’s premium service for your loved one.
Great staff and great experience all around.

Love this groomer and (more importantly) so does my picky Australian shepherd. Here are the things I like:
–Whenever I pick her up, she is in the grooming room and not in a cage
— Typically it takes 2 hours to bathe her whereas it used to take at least 4 hours when I went to petco and other groomers.
–She sheds a lot less after going to the Pet Spa
–We are not the most diligent brushers and she used to mat within a few days of going to the other groomers. Now she rarely mats.
–Jamie is super friendly and I know my dog is in good hands when I drop her off
–Aussies are notoriously picky about who they like and mine likes the Paw Spa the best out of the 4 – 5 groomers we’ve tried in the area.
–I mostly deal with Jamie but the staff has always been super friendly, helpful, caring and knowledgable.
As a side note– I regularly get compliments on my Aussie’s coat and how clean she looks. Even 3 weeks after she has been groomed people will approach me, compliment her coat and ask me if she’s just been groomed. Their mouths drop (and I am a little embarrassed) when I tell them the the truth. We also get her shaved in the summer and she’s never had «clipper burn» or any other irritations.

After other bad experiences with groomers we were so fortunate to find Paw Spa. It has been years now that we have been taking our first and now our second dog to them. They are always kind and I feel totally comfortable leaving her in their hands. They do a great grooming job and are so accommodating in working with the owner’s personal requests. A great place, I recommend to all dog owners!
David D.

A fantastic experience for our furry kids! Debbie and her staff have always been caring and compassionate when providing a «First Class» spa experience for Sophie and Fug!
They are looking forward to their next spa day!
Thanks Paw Spa!

The Paw Spa did a fantastic job with my dog Max. It was Max’s first grooming session, and they were very professional and helpful. The appointment set-​up was very easy, and they took care of my 30-​pound dog in under 2 hours for a fair price. They sent Max out looking absolutely perfect, with an added bandanna for style :) I will definitely keep the Paw Spa as my first grooming choice!

Thank you so much for the beautiful grooming you do on our precious Chachi. she always looks beautiful when we pick her up. Also, we love that you get her in and out so quickly. Thanks to all of you.

I visited the Temecula location for the first time yesterday and walked away a very happy client with a perfectly groomed dog. We walked in without an appointment and owner Debbie fit us right in and was pleasant and courteous! I will definitely return and I highly recommend The Paw Spa!

This is my first time ever posting onto Unilocal and it is to compliment the Paw Spa.
I had been in search of a place that did really great grooming when I randomly meet someone at a restaurant with his dog that looked fab and he said they have been going to the Paw Spa. That was abput a year and a half ago. I think they do an incredible job! They are fast and really care about pleasing everyone. There are some places that are cheaper, but you get what you pay for. Our dogs look the best when they get groomed at the Paw Spa!

The Paw Spa does amazing grooming. Debbie has been grooming both my dogs for over 9 years. Every hair cut is always perfect I wouldn’t go anywhere else.

I really enjoyed the service I got. Debbie the owner was really helpful in giving me tips for some my dogs skin issues… things even the dog vet didn’t tell me about. She made sure I was 100% satisfied with everything before I left… I will b going back here for sure!

I have been taking my Shi zus to the Paw Spa for years. Debbie does an excellent job and the facility is clean and comfortable. My dogs always come home beautiful. I highly recommend this place.

Very rude walked in to ask about prices the woman asked if I was picking up a dog I said no and started to ask prices and she slammed the door in my face there are many other places near by that are friendly use one of those

Very very nice gals here! I called the morning of and they were able to take both of my yorkies. When I arrived, Debbie spent some time talking to me about my dogs and getting to know them. I will continue to bring my dogs here… so happy to have found a reputable groomer on my first try since moving to the area :) The only reason I took a star off is because I just looked at their site and the package I bought included a bow and bandana for the dogs… and mine didn’t have that… not a big deal but it does look super cute when you go to pick them up.

Just had to write as we are so happy with this place! We took our dog here for the first time last weekend, and he had never been to a groomer before in his life and he is 4 years old. Debbie, the owner, greeted us, and took the time to assure us that she was «up for the challenge» of grooming our dog to what he should look like! We were expecting a phone call during the day saying to come pick him up as they could not help him, but instead, 8 hours later, we showed up to pick him up, and he was like a totally different dog. We can not thank Debbie enough for her honesty, time and compassion for her work. We were so pleased with how he looked and will be back. The Paw Spa knows what they are doing and do it with love and care. We will never take our dog anywhere else, and highly recommend this place! Thanks so much again, Debbie and staff, for a perfect first experience!

In response to the comment left by the owner — Debbie: If you add up $ 57 (still $ 12 more than what Petsmart charges for a «full groom») plus tip it is upwards of $ 65. So I stand by what I said when I said my fiancé paid $ 65. And Debbie, you yourself told us that you would charge us more if our 4 month old puppy didn’t calm down. That would be an «extra fee», on top of the grooming. You also chose to ignore the fact that his nails weren’t clipped at all one time we took him there. Instead of apologizing for that (which most business owners use Unilocal to do — to correct problems), you chose to call me a liar. Your comment to my review is further proof of the way we were treated. I should probably give this place 2 stars but will stick to 3 because Karen, on the other hand, was very nice to us.
We have continued to take our dogs to Petsmart and have been charged a CONSISTENT $ 45 every time and have been treated with respect and have never had anyone say anything bad about our dogs.

OLD REVIEW BELOW THIS CURRENT REVIEW.
I came to the Paw Spa again after a few years of not living on the Peninsula. I made and appointment and was excited to get both my dogs in the next day. When we arrived at the location, the girl who was going to groom the dogs was a bit rough with them… I kind of excused this and thought, «They will just have to get used to it.» And, «once they calm down, they will be OK.»
I have taken my dogs to several other groomers while living in other areas — I have watched them be groomed — the dogs have always been calm — ALWAYS.
When I got back to the «spa,» I was told that my dogs were so difficult that they couldn’t be groomed properly. I am guessing that instead of being gentle and kind, the groomer must have handled my dog harshly.
As I said, I personally have watched my dogs be groomed and they have NEVER been problematic — I will NOT be taking my pets here again.
5 stars for an EXCELLENT visit!
Spa owner Debbie has a mother’s heart — the right combination of loving warmth and firmness. My pup and I couldn’t have had a better first spa day!
Migo is a mix of dachshund, shi-​tzu, and poodle, with long, fluffy hair. Debbie worked masterfully and tenderly with this scaredy-​dog. She was working alone, so my mom, my pup, and I were the only guests, so I was able to go back and «help,» but mostly get a lot of good advice. Debbie shared great tips while she was taking the ends off Migo’s hair, and I couldn’t believe how fast she clipped all his nails.
After we left, I almost instantly got a «thank you» email from Debbie. I replied and asked a few more questions, to which she once again wrote back with haste. Debbie is a no-​nonsense business woman with a big heart and skill to match.
If you are thinking about PetSmart or any other run-​of-​the-​mill shop, I would ditch those plans and make an appointment here instead. It was a few bucks more than the price of PetSmart, but I know it was worth EVERY penny. Also, because of Debbie’s personal attention, she was able to find a tick (GASP!!!) that hopped on my little pal, safely remove it, and kill that sucker. She explained that because other dog-​washers don’t use powerful hair dryers, they will never see the skin on a fuzzy dog like mine. Cage drying is the method used at most places. Check out the link:
If you want helpful tips, personal service, and you like to support local businesses, go to the Paw Spa!