Trunk Show Designer Consignment

In a nutshell:
Tending to my indecisiveness as a first-​time consigner — YES
Pleasant experience answering my questions — SURE
Letting me pay to get my bag back for the price on our contract — NOPE
Making up excuses to not let me have my bag and trying to charge me more — MY ULTIMATE PROBLEM WITH THIS STORE
I came to the store as a first-​time consigner. Curious about the process, I asked a million questions to make sure that I understood all the loopholes associated with consigning. Heather and Gideon were great and patient with answering my questions and successfully convinced me to commit to selling my bag. I was visibly anxious but decided to go for it, having been told that I am able to pay a pulling fee of 10% the asking price of my bag, if for some reason I decide I wanted to keep it.
Immediately when I got home, I regretted my decision and reached out to Gideon about paying the fee to get my bag back. He called me and tried to convince me to let them sell it, and bantered about how he had already added it to a list to sell at an event over the weekend and that I would have to pay more to make up for the costs were incurred for the update to the list. I looked over my BS of a «contract» which stipulated that I would be responsible for 10% (as he had also verbally stated.) When I called him again, he told me I would have to pay 10% + 15% to make up for THEIR agreement that they made with the vendor 30 mins after I left (aka this agreement probably doesn’t exist.). While I had been timid this entire process (total of 3 hours), I stood my ground and demanded that we stick to the original contract.
All in all, what started out as friendly, informative service turned into a sketchy/​unprofessional/​unethical business. I may at first had cold feet about parting with my bag, but as soon as I felt jipped by some scheme to make easy profit off my bag… Nah fammmm — I’m keeping my baby.
But a contract is a contract, so I held up my end of the bargain. They gave me a 1 hour window to get my bag immediately, to honor the 10% that was on my original contract…
Absolutely ridiculous experience. I suggest coming here if you are desperate to be cheated out of your money.
***
Let me make it clear, I upheld their policy and hence paid them the $ 120 promised by the contract I signed. This review is simply a comment to the sketchiness of TSDC’s business in trying to alter that contract last-​minute to make more money off of me. It is not my responsibility if the business is «disappointed» in not being given the opportunity to sell MY bag.
My problem is that TSDC made it very difficult for me to take my bag back by making up excuses as to why I can’t take it back, and adding an extra charges. Please respect your OWN policy and contract by simply returning other people’s items when they ask for it, for the cost that was initially agreed upon.
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This is hands down, bar none the best consignment shop I have sold to. Heather, whom owns the shop, knows clothing along with her specific clientele and what they want. Yes, I get bummed at times when she will not take pieces as they are not for her precise vision and aesthetic, but she is always right because she moves clothing faster than I have ever seen. I live in Los Angeles, yet send to Heather due to her work ethic, fast payment, and sparkling personality. There is no consignment shop that has such a speedy turnover, not to mention I want to buy everything she curates!

I was looking for a very specific jacket online and found it at Trunk Show Consignment. I got in touch with Heather, the owner, about it and she couldn’t have been more pleasant and wonderful. She was so patient with me and my requests over the phone and email. She was prompt with all her answers and sent me all the necessary pictures of the jacket I wanted.
I have to emphasize here how indecisive I was about purchasing it (I’ve never purchased such a pricy preowned item online before therefore, was pretty hesitant) and how completely patient Heather was with me throughout the entire process. I was hot and cold about it for a few weeks. Heather was a complete star with me.
She even let me know that another customer was coming in to see and possibly buy it. And when I saw it on a model and knew I had to have it 100%, she made sure that I was able to get first option on it despite hemming and hawing about it for so long.
Another thing I’d like to mention is how whenever I talked with her over the phone, I never felt pressured to buy it and felt like I was talking with a very close friend who knew that it would be a great buy. Which is was.
When I received my jacket by mail, it was everything she said that it would be. It was in great condition like she said (didn’t even look like it was worn once) and looked better than the pictures she sent. I don’t regret buying it and I don’t mind the cold in NYC now so i can wear it out.
I hope to stop by her store someday and check out her entire collection. From her website, you can tell she has a very well curated inventory of clothing and accessories. Everything is either current, classic or on trend, nothing that’s past trend. It’s no wonder since Heather is enthusiastic about her store and everything that she sells.
If you have any questions about items in her shop, I recommend that you call or email her. Heather will be in touch with you quickly and answer all your questions and be honest about the condition of her items.

After I saw many amazing reviews, I decided to give it a try. I had great experience. Heather is super nice and helpful! The store is closed on Monday but she open the store for me to watch a transaction. Will continue to do business with Heather! She is just amazing!

Basically, this place is heaven. Racks full of couture finds and daring designer pieces, curated by the wonderful Heather and Lenore, cover their walls.
Shelves stocked with both classic and current accessories will keep you coming back for more.
These aren’t worn cast-​offs or outdated clothing. So if you’re looking for bargain basement prices, stay home. But if you’re looking for a statement piece, highly coveted finds, or a season must-​have. You MUST stop in.

Heather is awesome! She sold my chanel vintage maxi and got me the exact price I wanted for the bag. Very efficient and personable. Thanks again and will return to sell you more stuff!

The Trunk Show Designer Consignment is by far the best. Heather (the owner) is very professional, as well as friendly. She had me up to date every minute of my transaction. I was well aware of all the steps that were taking place wile my bag was awaiting to be sold. I consigned with them on Friday, and within 48hrs. my bag sold. Heather is amazing at what she does and I definitely recommend everyone to check this place out for designer goodies, whether its to sell or to buy.

Simply amazing. I just love this place. The owner «Heather Jones» is just awesome! They are located three blocks from my house. No need to travel elsewhere to consign.

dommage que Sex & the city n’existe plus, Carrie Bradshaw aurait peut être découvert ce paradis sur terre au sud d’Harlem !
bon oui, c’est super cher, même si le prix est déjà 40 à 70% moins cher qu’à la base, mais rien que visiter un tel endroit, ça fait du bien! en plus c’est tout petit, tout mignon, les vendeuses sont super sympa même si vous n’achetez rien. c’est presque comme un petit musée, avec que des pièces de designer et de haute couture unique et trouvable quasiment nulle part ailleurs.
visitez leur site pour un avant goût.

FINALLY SOMETHING WORTHWHILE IN HARLEM!!!
In this booming up and coming area, TSDC stands out amongst the rest. This store has it all Rick Owens, Balenciaga, Chanel, even Tory Burch for those new moms in Harlem.
I frequently consigned with other stores (i.e. INA) in the past and have been let down by product placement, overcrowding and pricing. But, TSDC takes the cake when it comes to selling my stuff. So far, I have sold sneakers, tees, and jeans! I’m already searching through my closet to see what other designer duds I can part with.
Unlike most consignment shops, the buying team is pretty selective so you know your not walking into a shop with dingy Pierre Cardin shirts for $ 100!
I would highly recommend this store to anyone looking to consign designer clothing/​accessories/​sneakers, beats waiting for your money to clear from Paypal.

Trunk Show Designer Consignment is a young and innovative Harlem, New York based consignment business. Specializing in the resale of both men’s and women’s designer clothing, shoes, handbags, and accessories. The Store is now open with amazing designer pieces, from Balmain to Givenchy to Louboutin, Trunk Show Consignment has it all, plus a very warm and friendly staff.
In addition to the luxury designer assortment, TSDC also offer’s «Urban Finds» and «New Designer Spotlight.»
New Designer Spotlight offers the opportunity for new and upcoming fashion designers to showcase and sell their collections for a month at their boutique.
Upcoming designers who wish to consign their clothing lines must set up a consignment appointment.
Definitely a place worth stopping by to find some great pieces. :)