I was not happy with the food here. I requested a roasted chicken sandwich and got some shredded stuff. Got back to work and before I could finish my stomach starts hurting and gurgling. I don’t think I’ll be back. Praying as we speak that I don’t have food poisoning.
Marie S.
Place rating: 2 New York, NY
I’m not sure what’s going on with this Subway store. I’m not expecting white glove service but the few times I’ve been to this place, it’s been a hassle. Long lines, cramped space, and sandwiches weren’t as good as the other Subway I go to. With all of the great restaurants in NYC, it begs the question of how one ends up at a Subway. The truth is, I go to Subway stores when I’m in a rush & want to grab a quick inexpensive«known» product. My usual Subway store is reasonably fast at moving customers through. The line at this Subway was long & moved slowly. While I was waiting, someone came up behind me & asked me for spare change. I offered to buy them a sandwich. They declined.
Jordann D.
Place rating: 1 Manhattan, NY
Yeah service is usually fine but the staff right now is not friendly and they don’t know how to make a sandwich correctly. Lettuce everywhere. Heavy on the condiments. Then when you bite your sandwich everything falls out and mayonnaise squirts everywhere. It’s a mess. But I guess if you’re a skilled sandwich maker in the city, subway isn’t probably where you wanna go first. There’s one on Broadway further up that is a lot better. If you’re around, go there instead.
Alex S.
Place rating: 1 New York, NY
Awful!!! I ate there yesterday night and I got food poisoning! For sure the meat was not fresh! Worst night of my life! If you want to be healthy stay away from that restaurant! My friend too got poisoned because we got the same sandwich. Never going back to any subway in my life, I’m disgusted forever. Doesn’t deserve even a single star
Diana B.
Place rating: 4 New York, NY
Not unlike other Subway stores, but this one, alas, has no coffee, hot or cold.
Jasper T.
Place rating: 4 Upper West Side, Manhattan, NY
Since I live around here, this is my to-go Subway place. The service is good. The food is good. From what I see, they are clean.
William H.
Place rating: 1 Brooklyn, NY
One star is certainly an appropriate rating for this subway. Subway food in general is deserving of 3 stars at best. For a subway restaurant to get above the 3 star ranking I need good service and a cozy dining room. Customer service does not exist at this restaurant. The sandwich«artists» are unapologetic for their shortcomings and dead behind the eyes. I wasn’t greeted with a hello or even a smile. When I asked for cheddar on my sandwich the clerk mumbled«Swiss, Provolone, and Mozzarella.» I responded«oh no I want Cheddar» he looked at me blankly and with glazed eyes. «Oh, your out of Cheddar… okay I’ll take Provolone» I responded. Am I crazy for expecting him to say«oh I’m sorry we are out of Cheddar», or something along those lines? The cashier lied to me. I tried to use the points on my subway card to pay for the sub. She told me I didn’t have enough points. When I received my receipt it said that I had 100 points. More than enough for a free sub. The dining area was dirty and the tables were disorganized. It could have used a lot of work. The«sandwich artists» must have been to busy giving the customers dirty looks to go clean it up.
Michael K.
Place rating: 1 San Francisco, CA
I wish I could this place 0 stars. Worse subway experience ever. Rude staff. Ordered a chicken parm(which comes toasted). Did not toast — then yells at me when I ask him to toast it. Messed up my friends sandwich too. We demanded a refund. Then had the audacity to try to make us pay for the drinks we hadn’t touched. We did not of course. DONOTGOHERE.
Steve M.
Place rating: 1 Kingsley Lake, FL
Since this place is basically right across the street from me, I([as of now] used to) go there often, either when in a squeeze for time or just having a perverse craving. I was going to give them a generous two stars, but after last night, I gotta give ‘em their well deserved one. It was my birthday. Had been having one of those above mentioned«perverse cravings» all day long but didn’t really become hungry until about an hour before this place closed. So I walked over there, the front grate was about half-way down and the manager came out to tell me they were arbitrarily closing early. This has happened on more than a few occasions before, so even though being par for the course in regard to this place, it, nonetheless is still unacceptable. I mean, when I get called for a last minute gig, I don’t give them the«Oh, so sorry — I’m closing early tonight.» — I head to the job! Would be excusable if this were a one-time occurrence, but based on prior experiences, this appears to be their M.O. Plus, as mentioned in other reviews, they are VERY stingy with their sandwich stuffings and give you MAJOR attitude when you ask them to add the proper, rather than a token amount of any ingredient onto your sub. At other Subways, I can usually not even get through the first half of a foot-long without being completely stuffed, but last time I ate here I polished off a whole one and was still hungry afterward. From now on, I’ll be going to the on on 72nd St: . A couple blocks farther from me but at least they will make you a decent sub to your specifications without making you feel like you’re asking for something unreasonable.
Bria D.
Place rating: 1 Atlanta, GA
Normally, I would not bother to review major chain fast food restaurants. This Subway was so bad that I’ll make an exception. I’m 9 months pregnant. I waddle. I try to be a nice person, but I have my limits. And this kid wants, nay – NEEDS, tomato sandwiches. There is NOEXCUSE for giving a massively pregnant woman who orders a tomato sandwich a grand total of six tiny half-dollar sized slices of tomato on a footlong. Seriously, half-dollar sized(I think they may have ordered plum tomatoes by mistake?). I wasn’t having any meat. I wasn’t even having any lettuce. I just asked for bread, cheese, «a whole lot of tomatoes,» a couple of pickles, a few strips of green peppers, mayonnaise, and salt & pepper. That’s it. That’s all. My disappointment shone all over my face and the sandwich artist just glared at me. Never again, Subway. NEVERAGAIN.
Alan G.
Place rating: 1 New York, NY
I’ve only handed out one 1 star prior to this review, my 105th. By securing a 1 star review, this Subway has joined an elite cadre of shithole-ness. I don’t normally review chains(…because it’s a fucking chain), especially one as mundane as Subway, but this Subway gets the proud distinction of a review and a 1 star for recently being shut down by the Health Department! *RAUCOUSAPPLAUSE* No wonder my $ 5 footlong tasted so good… (Insert«that’s what she said» joke here.)
David L.
Place rating: 1 New York, NY
This place is worse than absolutely horrible, it’s a hell hole… Populated by loitering/lingering bums and bag ladies and school kids throwing food(and obscenities) at one another… The service is almost too bad to be true: «You, order!» «I’m not in line, I’m looking at the menu.» «Make up your mind or get out!» «Fine, may I please have a 6 inch veggie delite on wheat» at this point all the employees behind the counter look at each other and exchange some words then start laughing at me… They’re very stingy with their ingredients and charge you a ridiculously high fee($ 2 for extra tomatoes on a $ 5 sandwich!) for«special orders» — and if you ask for your bread toasted they give you major stink-eye… Now that there are(finally, thankfully) more choices in the area, whenever I’m at Walter Reade Theater or Merkin Concert Hall or Peter Jay Sharp Theatre I won’t have to come back to this miserable awful place.