I have used the services of Lisovetsky memorial home in August of 2013 when my father past away. I took time in his final days to arrange everything before he passed away, so it was an easier process for me. Alla Lisovetsky, Funeral Director, indeed answers the phone herself, and her stuff is well trained and courteous. I was explained all options in advance, nobody tried to up-sale me with more expensive options. On the contrary, I got a discount for pre-arranging the service. What was most amazing is that the funeral was arranged in less that 24 hours(the fact that I pre-arranged it helped a lot!). My dad passed away on Thursday afternoon, and his burial took place on Friday morning. All paperwork was prepared in order and in no time, Death Certificate were issued as were supposed to. Second thing that made me pleasantly surprised, is that since I had to have Death Certificate notarized and apostatized to be accepted in the country other that the USA, i was given all the info on how to do it and was even handed a printed out directions of how to get to offices and save money in ordering the right paperwork. I am very thankful to Lisovetsky Memorial Home for making those very unpleasant moments of my life hassle-free.
Hank C.
Place rating: 3 Manhattan, NY
The founder of the funeral home actually contacted me to find out what they could do better — I’m always impressed with responsiveness. Hopefully I won’t have to write any further updates on this, but an additional star for responding to client issues.