5 reviews of Liffey Van Lines, Inc. – An Agent Of Allied Van Lines
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Cynthia M.
Place rating: 1 Clinton Hill, Brooklyn, NY
Really Disappointing! I am in the process of moving internationally and I contacted Allied Van Lines for a quote. They were very quick to get back to me and organise an appointment with their ONLY local agent Liffey Van Lines. I then get a call 24 hours later from Liffey to tell me that the appointment organised has to be cancelled because Allied doesn’t have access to their calendar! But I had already received 2 confirmation emails! So I need to resechedule. Unfortunately, someone can only come to my area on Wednesdays(I live in NYC not Timbuktu!). And for 2 wednesdays in a row there are less than 6 appointments available. Neither of which work for me as I have other committments. The lady on the phone was quite happy to let my business go! I guess they are just making way too much money. If this is their attitude before they even get your business then I hate to experience how nochalant they would be once they have my money and the entire contents of my life! Damn shame. Will not recommend them or their partner Allied!
Diane S.
Place rating: 5 Brooklyn, NY
My husband and I had a great experience with Liffey. From our first experience to meeting the estimator, Jim, to the actual move, our experience was wonderful. Jim misunderstood about us taking the patio furniture but when I explained that to Kay, our price did not change. We asked Liffey for help packing a large painting, and expert packing of a fragile tabletop and they did this well. Our main experience though was: we were extremely stressed by our interstate move. John, the crew foreman, told me to calm down and not worry from the start. The men worked extremely hard and were diligent about their work. By the end of the day(it was a big move), my husband and I were actually relaxed thanks to John’s easygoing manner. I highly recommend Liffey.
Lis O.
Place rating: 5 Bronx, NY
Excellent service, from the walk through for the estimate, through the administrative preparation before the move(sharing insurance and licenses with building management), to the actual move, top notch service. On the day of the move, John, Tommy, and Shane were wonderful. They were professional and efficient. They took care of our belongings and no item was too small for them to consider. They made the hugely stressful event of moving tolerable and successful. If I were to ever move again(which after this move will be in 50 years), I hope they are still around to help. Great service!
Pomander B.
Place rating: 4 New York, NY
I had a good experience on a not-so-easy move. I agree that the storage facility is easy to get to and clean. Office seems very organized. Hopped the express train to 125th and was there is a flash. For a complicated move that needs full-service help, I think they are a solid option. If you are moving a studio, go with someone less expensive.
Bill H.
Place rating: 1 New York, NY
I recently(9÷4−5) moved locally in NYC. Roughly a 3 ½ mile move. Paid over $ 3,600 for packing/moving/unpacking. As the guys were rushing to finish I questioned where some dinner dishes were(roughly 22). Also after 1 of the movers disappeared for over 2 hours. One mover remembered packing them etc. Needless to say we never received the dishes. My wife and I have lived in 6 countries — we have had items damaged before but never missing! But what bothers me the most — I received two phone calls from the company(my phone shows the times and number called from) and actually felt threatened by the end of the day! Needless to say — we can not recommend the company!