Dunkin’ Donuts

The city is on blizzard alert. But we’re New Yorkers, meaning no inclement weather is gonna keep us indoors. Pass this place daily on my way to work. Service is terrific and the food is prepared with care.
Egg and cheese on a croissant pairs really well with light and sweet coffee.

Your run of the mill small Dunkin Donuts. I agree with other reviews of this store — the boards are confusing as they have electronic boards, posters in front of the register, and along the wall.
The thing that will ruin it for this place is the snarky and rude staff. The woman who took my order laughed at me when I asked if this location had the green Coolatta. She rudely said that she already told me and laughed looking back at the guy behind the counter. Really? Laugh in the face of a customer? That takes real audacity, but earns this place a one star!

If zero stars was an option I would definitely give them zero stars. When you ask how you like your coffee and you respond with what you want they still give you what they want. This place does not listen to the consumer’s needs. This will be the last and final time I visit this location
PS new employees should be hired!

I don’t really expect much from a fast serve coffee place, but the accuracy of my order is probably the most important thing. This place only gets that right about 40% of the time. I think the flaw is in the fact that you order at the register, and then the register person basically yells your order to the people making the food and coffee (often yelling over other workers and customers trying to do the same thing). Things get lost in translation a lot, leading to longer wait times.
Even when the order is right, the staff never even stirs the coffee and usually hands it to me with coffee dripping down the sides and on the top of the cup. A little extra courtesy wipe or even a smile would go a long way.
I get that it’s midtown NYC and it’s busy and usually there’s a line out the door in the morning, but the hurried nature of this place stresses me out.
I’ll do my best to avoid this place in the future.

Stay away from this place. The guy in the kitchen dropped a bagel on the floor, he picked it up and served it. I saw it in my own eyes!!!

Yes. This is your typical Donkin’ Donuts. Average Menu. Average Coffee. Cheap Price… However, I live in midtown east and there is literally no place to study with wifi into late hours of the night near home.
This Dunkin’ is ²⁴⁄₇. OPEN ALL NIGHT WITH FAST WIFI!
The employee working the graveyard shift even offered me free coffee throughout the night! Also as I was leaving he prepared me a hot cinnamon raisin bagel with cream cheese for my walk home.

This Dunkin Donuts location is terrible. I have given it so many chances because I do like many of the food options. But the service is probably the worst I’ve ever experienced anywhere. The first few times I went here, they got my order wrong. They have bad listening skills and seem to be on drugs… for example when I clearly ordered a «big n toasty» he asked me what I wanted on my croissant. This happened many times. The worst, however, is that I have stood at the counter right in front of an employee and they will literally talk with each other or wash out coffee containers and stuff for a good 15 mins or more before saying hi to me and asking me what I want, even when no other customers are in the place. Last night I had to walk out (without ordering anything) after waiting for almost 20 mins… I will never be returning here.

The Dunkin’ Donuts price parity here is $ 3.15.
***I hit up a Dunkin’ Donuts at lease once day and order the same thing «medium hot coffee, cream, three sugars and an old-​fashion» yet for some reason, it’s not always that same price at different Dunkin’ Donuts in the city.
This is probably the best Dunkin’ Donuts in the city. If you come here enough times on a regular basis, the people here will have your order ready. This is what separates fast food service professionals from part-​timers.
Every time I hit up a Dunkin’ Donunts anywhere else in the city, I think to myself, they should train their staff here.

The most vile tasting cup of coffee I have ever taken a sip of (followed by throwing it right in the garbage)

There are a few DD’s in the area but this one is fast, friendly, (pretty) clean, & makes their iced tea the way I like it to taste –not funky & mixed w/​coffee unlike others who don’t clean their equipment.
DD has better coffee than Starbucks’ metallic-​tasting blends & their 99¢ deal for a large (or any size) ice tea can’t be beat-it’s my go-​to refreshing drink on a hot day!
Donuts are standard –filled or holed– & sugary sweet like the other DD’s. However, here’s a worthwhile tip: If you keep your receipt & complete a 2-​min online survey, DD gives you a code to get a FREE DONUT! AND if you go on National Donut Day– a sweet holiday which was established by Salvation Army in 1938 to raise funds during the Great Depression in honor of the female volunteers who supported soldiers on the front lines during WWI by serving them meals & doughnuts– which takes place every year on the first Friday of June, they always give out free donuts! So, it doesn’t matter whether you can get your hands on a Cronut when you can get one for FREE from DD! ;9

The coffee is decent. But I have a major complaint about the service. I dont know if it was the morning shift on that day or its the norm but that day I had to wait 8 minutes to get a simple order of vanilla chai. Also the waiter/​barista was joking around with rest of staff and mentioned «I know this is good cus I put my finger in it and tasted»…seriously wtf. I was so annoyed by that and I am maybe stupid or nice but I took the chai anyway and threw it out without making a scene. Anyways, I do like the other branches I have been to but this one is now a no go for me ever after that disgusting act.

Super quick service. The donuts and muffins are really fresh and moist (for some reason this seemed more true here than other locations). For some reason a muffin and chocolate milk cost $ 5, but hey it’s Manhattan. Other than the price, my only disappointment was that they only had fat free chocolate milk in the fridge. That doesn’t even make sense to me. Had to put it back and grab something else, even though I already paid the high price for the chocolate milk. Oh well.

24 Hr DD. sometimes I’m over this way and grab a coffee here. Not the friendliest DD I have ever been in. OK experience but could be better but then I don’t expect much more than hot coffee and correct change in the city.

Every time… ever &$(W@#& time I ask for equal they give me sugar. At least with an iced coffee I can tell instantly. But when I get back to my office with a sugary cup of garbage I cant stand it. Last straw.

Open 24 hours and had decent service. Ordered the sausage, egg, and cheese on a stale bagel. (I didn’t order it stale, it just was). Tried a donut that was even worse. I told the employee. He just shrugged.

You are getting 1 star for that crazy rude lady who works there Sat/​Sun morning. She hands over the wrong coffee then decides to yell at me because it isn’t mine? Don’t hand it to me then you insane person. It’s not my fault you are miserable. She then continues to give me the stink eye until I have my correct order.
Since there is a Dunk’s on every corner, go somewhere else. This lady is not worth your order.

This Dunkin’ was the worst Dunkin’ Donuts I have ever been in. From not handling the lines, to overcharging, to getting the wrong order, I don’t think that there was anything about my experience here this morning that would bring me back. If this was the first Dunkin’s I had been to, I doubt I would return to the franchise.
Avoid!

This is the closest Dunkin’ Donuts to my workplace, so I’ve visited on occasion to grab a nice cup of joe. While not huge, this is a moderate sized Dunkin’ Donuts with a clean setting and it has the current «café» style of decoration with the brown tones. It looks really nice and welcoming.
The food I’ve purchased from here in the past ranges from coffee to donuts to bagels (I know, no shocks there). I’ve never had anything here that wasn’t good. The donuts and bagels were always tasty and never stale. The coffee is always well flavored and roasted nicely.
I do have to say that the staff is a bit of a Jekyll and Hyde type deal. Sometimes they’re rather short with customers and seem to be a bit impatient while other times they seem super happy and chatty. Then again, I come here to grab something quick and leave, not gab with the staff.
Not a bad stop on the avenue if you’re looking for some coffee and something to munch on the cheap.

I don’t eat donuts so I can’t speak to those. I love their coffee in the morning and for that I’d give them 4 stars. However, the last 2 times I have gotten «decaf» at night, I’ve been up until 4 in the morning.
If I were out, this might be useful. Instead, I am sitting in a studio where the cable just went out, the DVD player is missing the remote and I can’t turn on the lights to read because someone is sleeping. Shoot me.

Love the donut balls… or whatever they are called-​maybe munchkins.
I wish we had DD in LA…
Boo