Crunch

This review is mainly in reference to the customer service at Crunch. My account was given to collections as my monthly payments were taken out of a card I needed to cancel after losing it. This happened right when I had a baby, so needless to say I wasn’t on top of it. Late charges started to pile up and my total eventually got to be A LOT. It’s one thing if I was going to the gym and had fallen off of payment, but to not even walk in for months and still have to pay was more than frustrating. I stopped in the other day and was introduced to the manager, Louis R. I could not be more appreciative. He was so sweet, took the issue into consideration and looked over my best options. He then took down my email to talk it over with his boss to see what else he could get approved. He not only cut what I owed in half, he gave me a few free months just in case I wanted to come back. I know, I know– this could all just be a good salesmen tactic. But it doesn’t matter. He made me feel heard, and went out of his way to do his job really well. He is in fact a great salesmen– it made think «I don’t want to leave a gym with such great employees!» At this point I have a 20lb baby to exercise with, but I’ll definitely be recommending Crunch in the future. They give great student discounts and this location is not as bad as everyone seems to make it out to be. I definitely prefer the old locker rooms, but this space is clean, has great classes and clearly thoughtful employees.

I come here for Lorianne’s Anti-​Gravity Yoga class on Tuesdays. Her classes are always fully booked. She’s amazing because she always keeps an eye out for everyone in her class and makes sure she helps everyone who is struggling, which can be difficult for any instructor due to the large class size. I was having trouble at first with the downward dog on the hammock and she was able to see that it was digging into my skin. I was able to adjust the hammock and go flying. Classes are manageable for beginners, but includes some challenging moves for more advanced yogis.
The Crunch at Cooper Square is clean and there are always machines available. Some of the more popular classes require students to get there earlier. Even if you sign up on the app, if you are not there 5 – 10 min before class starts, they can give your spot to someone on the waitlist.

Love the equipment options at this location but wow are the staff dry, no good mornings no have a nice day nothing. Nobody walked me through the gym so I can get familiar to it, nobody followed up after to see how was my experience. I wouldn’t recommend this location.

After visiting quite a few, I’ve come to expect certain things from Crunch. When it comes to classes and equipment, this Crunch has them all, but I would struggle to go back after my miserable experience here.
I may look fit, but I’m really just petite. I only started working out three (two when I visited this gym) months ago. I’ve already made progress, but during my personal training session, my trainer seemed annoyed that I was struggling and he needed to correct me. I felt so embarrassed and couldn’t wait for the session to end; it definitely wasn’t a «no judgement» experience.

Second time they cancel classes. I bought my membership because of the classes and they can’t even find a substitute. I’m dissapointed cause the membership is pricey and the gym should care more of their clients

Joined Crunch Bowery through an employee benefit program at my company. The gym is clean, there’s a secret lower level that has a ton of equipment and is never crowded, and the place doesn’t smell like cleaning supplies (that’s important!). Louis and Christine were super helpful and friendly when signing up and scheduling. I’m 3 months in to my personal training plan and it’s literally been the best thing I’ve ever done for myself and my health. Frankie is the best trainer — he knows his stuff, he keeps the sessions fun and engaging with a good sense of humor, he adjusts the intensity and pace of the workouts to accommodate your personal progress, etc. Highly recommended if you’re looking for a personal training program.

— Internet is so weak, they might as well not even have it.
— Towels feel like sandpaper
— Equipment is crowded in some areas of the floor.
Otherwise the gym is fine.

I love Crunch! My trainer, Rodney is so awesome! Highly recommend! They also have amazing classes! Pole dancing, sculpting yoga, party ride, pon de Flo are my favorites! :)

When I look for the right gym, I always want a place that’s clean, new & not as crowded, with convenient hour/​location & good classes — this gym does exactly that! I’m writing this review based on my experience at this gym only– I’ve never been to the old lafayette location nor any other ones in the city. I’ve been to other gyms such as 24HR, NYSC…
* Capacity? — Gym-​time is me-​time, and I look to find a peace of mind during my workout when I get off work. I usually go after 7PM when it’s still a bit busy. Yes, it can get busy during peak hours (like any other gym), but I don’t remember having to wait for anything. I can zone out into my music and have a smooth flowing work out without the interruption of waiting. I don’t like feeling claustrophobic, especially at the gym, so the amt of people here is just right for me.
* Space — There’s space for 4 (ish) people to stretch/​do floor workouts in the front, and more floor-​mat space in the back. It can get crowded sometimes, but you learn to find your space. Machines give you enough space so you’re not working out on top of each other. Free weights downstairs might have a wait– especially for squat rack/​bench/​smith machine since they only have one of each
* Locker rooms– cleanliness is key, and this is definitely clean & comfortable.
* People — It’s the east village. You’ll get a college/​young-​working crowd and there’s a few older/​senior people but everyone does their own thing. I feel like you can just «do you» here. The manager who signed me up was chill, and very accommodating. He offered to give me free trials at other locations when I was traveling to San Francisco (this was before I actually signed up for membership).
* Classes– The instructors I’ve experienced are great! Go a little early because a good amount of people attend these classes. I recommend trying the variety them out
Overall:
— Very clean
— New Equipment
— Convenient hours & location
— Not as crowded (doesn’t feel crowded, at least)
— May be smaller than others, but comfortable enough for the # of people who go

I had hurt my shoulder and stayed away from any physical activity for a couple years. I joined Crunch and with the help of my awesome (kicks my butt) trainer Mandi, my shoulder is feeling great and i am now concentrating on getting my over all fitness back on track.
The Gym is clean and not to crowded with a nice variation of equipment. Cant say enough good things about trainer Mandi. She is super competent in all aspects of fitness and even does so with a smile at 7am! She was very considerate and aware of my shoulder limitations and me not training for a couple of years, she gradually increased the level of fitness to where i always felt comfortable, but always pushes me a little outside of what i thought i was possible of doing.
I would recommend Crunch and if you are looking to get your fitness back on track, i highly recommend Mandi to show you the way!

There is an animal suffering, trapped in someone’s small, heavy, leather closed up black duffel bag (not a pet carrier) in the back of an aerobics class struggling to get out. RIGHT NOW. And the manager isn’t doing sh*t about it. The class is extremely loud and the dog, cat, rat or whatever it is panicking and trying to break free and no one that works there will help it. After reporting it, the manager came down and talked to the quite obviously crazy, horrible girl that owns the bag, but she denied it and refused to let him look in it. He even rolled his eyes when he saw who the girl was… she obviously has issues and everyone that worksout there knows it. And yet he just walked away. What an effing wuss.
Obviously I couldn’t complete this class with some poor struggling creature suffocating 3 feet away from me. WTF Crunch? You’re going to let some animal suffer, thrashing around in agony and force your clients to slowly watch this go down while doing their plank-​jacks? Whats wrong with you?
When I went back up to complain, after still watching that animal continue to panic and claw his way out of this hip-​hop infused death trap, he mumbled something about about not being able to do anything and then backtracked about how he’s handling it his way. (meaning, doing absolutely nothing) Followed by a curt «Thank you», like «thank you. now effing leave me alone so I can get back to my texting».
That poor creature is still suffering right this minute and the short chubby little balding manager there is just letting it happen. Bastard. He should be absolutely ashamed of himself.
I’m switching to NY Sportsclub tmrw. This place is disgusting and disturbing. If you enjoy watching small animals tortured while you workout, then this spot is for you.

Personal Training Review
Rob Palmer
I’ve been working with Rob for the last 4 months and have been really excited by the results thus far. I’ve lost about 15 lbs in and that’s not calculating the muscle that I’ve been able to put on.
Rob is highly educated on all aspects of fitness, nutrition, and health and typically has an answer to my questions and if he doesn’t he follows up later that day with an email to a link to a question I asked. This isn’t just a job for Rob it’s a passion which I really appreciate as he is truly invested and excited by his clients progress.
I HIGHLY recommend Rob as your trainer but only if you want to get really fit and look awesome in your jeans. But, don’t take my morning spots Tuesday and Fridays at 7:30am
Crunch Bowery Review
This place is brand new. The classes are sufficient and the facilities are great. This is a well priced gym and costs 40% of what Equinox costs and is just as good. Though I do miss the eucalyptus towels.

I don’t know why people are so upset with this particular location. Yes there is no sauna for you but who really uses that? I have seen maybe one person use the sauna at any crunch location. It takes too long to warm up for me personally.
The best thing about this location is that it is open late. You really cant go here during prime meat market time (5−8pm) and in the early AM (6−8a) I’m sure but I never wake up early enough for that. I like that I can come at 9ish and there is barely anyone working out. I like that the personal trainers mostly leave me alone. I like that there is an option to find one. They do employ a ton of them as you will notice if you go to this location during prime time.
So if you can stand to work out during a non prime time location you can get a nice, relatively clean gym with all kinds of people (from college to senior citizen) not just muscle heads. I also enjoy the group fitness room and their candy coated dumbbells (less callouses, happy hands) and weighted bars for my personal work out. Also they have more modern cardio equipment than union square and 59^th street for sure.
I can’t speak for the classes but they’re definitely popular (lines, people waiting, occasionally sitting on the equipment I want to use…)

I remember the old Crunch on Lafayette before they moved as a great place to workout. The new gym is a disappointment, but it’s not awful. It’s just a basic low budget gym with no frills. The equipment is solid. The locker room is basic. The crowd is older — actually when I went I was the youngest person and the other patrons looked like they were bused from a nursing home. I was worried that one guy would keel over. I tried it out with a day pass, and I don’t anticipate going back again.

Loooove, love, love this place. All new facilities, never too crowded, and the best spin classes in town. I actually don’t know why other people pay so much for fancier gyms when this is here. Thoroughly have enjoyed working out here for the past year.

Rating this gym for its convenience to me and the fact that it’s currently on ClassPass! The few times that I have been here… it has been quite slow so I have my pick of machines (this is during weekend afternoons and a Friday evening). Unlike my current gym (YMCA — Chinatown) which always seems to be crowded and a little smelly!
Overall meets my needs and happy that I get to alternate between here and the Y.

Such a shame what happened to this Crunch location.
Prior to my company moving down to Wall st, we were located above the old Crunch location on Lafayette st. And boy was that gym awesome! A boxing ring, a huge varity of machines, A STEAM ROOM, big bathrooms and an awesome, motivating amount of classes conducted in large rooms.
But low and behold, Crunch decided that it needed to save money, and relocated 1 block down to Bowery. The gym is now currently less than half the size, has a level in the basement, got rid of the steam room in the ladies bathroom (my favourite feature!), got rid of a ton of equipment and shrunk the class room. I quit Crunch because I just could not find the same motivation there that I did at their Lafayette location.

It’s an awesome gym to work out at. Enough cardiovascular machines and weights to be comfort with while working on a better you.

I was a long time visitor to the old location on Lafeyette, they closed down earlier this year and transitioned to the new Bowery location.
Negatives: Smaller, no upstair boxing rink, less overall cardio machines
Positives: They really do a good job with the space they have. Also, it almost seems that the gym is now less crowded than the old location — I guess a lot of people decided to suspend their membership with the move to a smaller location. I really have no complaints though, even at prime time, its really never a problem to get a bench/​machine even at prime-​time in the afternoons
Lastly, the classes are still awesome and they are ALL FREE. This alone is worth the price. Im partial to the spin classes, most of the instructors are amazing and I rarely ever have to worry about not finding a spot.
All in all, a great gym with friendly service, its not Equinox, but I’ll keep the extra $ 100 a month saving up for my next beach trip

lots of negative reviews for this gym. can’t speak to the trainer or class experience. just lift and cardio for me.
i like this location. new eq. clean. and convenient to work for me. guess i am in the minority on this Crunch location but since i am a minority it all works out. ha.
anyway i am not super familiar with the prior Crunch location that was gigantic – been there a only handful of times. this location is much smaller in comparison. outside of the smaller size, this a two floor location.
locker rooms, cardio machine and some weights on the ground level. weights, weight machines, cardio studio and another class space are below ground. again the eq is brand new, workout spaces and locker room is pretty clean compared to other locations.
Staff is friendly enough. Only con to me is not many stretch areas and some machines are too close together.
I like this location. And covers basic workout needs.