A & R Body Shop Inc

Worst tow company ever! Mike the row driver doesn’t want to work. Instead he shows up late and makes any excuse not to tow unless it’s to his shop close by. Mike is rude and a liar. Stay away from A&R and complain to AAA about them so a tow company that actually wants to work can get the work. Unbelievable how they can lie expecting to get away with it!

After getting into an accident (it was the other guys fault I swear!) I wasn’t sure where to go. Living in the area for 3 years so far, I had not needed this service to this point (a few near misses with deer, but nothing major). I asked around and it seemed like everyone I spoke to recommended this place. Having so many people that only had positive things to say about it put my mind at ease that they would do a good job
To put things in context I got into an accident on a Thursday night. They took me in first thing Friday morning and within minutes I was out in a rental car (thanks also in part to them having a Geico rep and enterprise rep on site — extremely convenient). The amount of damage incurred led to taking about two weeks to fix, but all I cared about was the job getting done well. That was completely the case.
The car came out great. My car was only a year old and one of my biggest concerns was the repainting. I didn’t think it would match well to the original but it definitely does. The car looks the way it did when it rolled out of the infiniti dealership and thats enough to make me happy.
I would absolutely recommend these guys. Everyone I encountered was friendly and professional. One of the guys (I think his name was Richie) really took the time to explain to me how I should care for it with regards to washing, waxing, etc. I’m happy that he did or else I would have certainly made a mistake and ruined things. A big thank you to him!
Overall I highly recommend this place if you’re in need. I hope never to need them again (obviously) but if I do, I’ll be sure to go back

I had a very good experience here — they were very quick, came in way under the estimate, and they were much cheaper than what my dealer quoted!

Today I went to A & R Auto Body for help with my front fender that was slightly damaged. I literally spent 20 minutes there. Not only did they fix my car, but refused a payment. The owner, Mark, and his staff were friendly and professional. They fixed my car through GEICO a few years ago and I received excellent service that time as well. I highly recommend them.

Hit a deer on the Palisades parkway a few weeks ago. Racked up about $ 7,000 in damages to my 2011 Accord. These guys did an awesome job. The staff was extremely friendly and the work was perfect, the car looks brand new. The shop was recommended by geico and thank goodness it was, I am very pleased.

Someone crashed into my vehicle while it was parked so I needed some fairly moderate repairs. First off I have to mention that while this place does absolutely amazing work they are a Geico authorized repair shop. Why does that matter? It matters a whole lot because the agreement with Geico means that Geico customers get priority service over «walk-​ins».
If you are going to this body shop because of an auto insurance claim then you’ll have not only great work done but a fairly quick turn around. My vehicle had its entire corner smashed and that took about 7 business days to repair which was faster than the 10 business days I was estimated. I suspect if you are a non-​insurance claim customer you may wait much longer depending on how many insurance claims the body shop is working on. If you’re willing to wait you won’t be disappointed in the work.
The work they did was really amazing (see photo). Customer service was really good the two times I called with questions and the entire experience was stress free. They guarantee their work but my insurance company also guarantees the work as well.

Been going here for years and wouldn’t go anywhere else. Great customer service and quality work. They are often booked solid so some times there is a wait but well worth it!

Had a scratch on the hood of my car. Brought it to A&R for an estimate. Got the price and was told to make an appt. for the following week. Was told it would be there approx 3 days. Dropped the car off on Monday, hadn’t heard anything by Friday, so called to check. Was told they were busy that week, didn’t have a chance to get to it, and to come pick up the car, and make another appointment for 2 weeks later because «we have guys on vacation next week.» Picked the car up and drove it straight to another body shop, who gave a comparable estimate, took the car the same day, and HONESTLY said they’d have it for about a week.