Kollin Service Station

I’ve been going to see Charlie and his mechanics for about a year now for a variety of tune-​ups, new tires etc. Always impressed with how polite they are, fast they take care of the work, explain all that was done when giving me the bill and then how affordable it is! I ask him to check it again and make sure he is charging me the right number lol — when has THAT ever happened in a garage. If you need some work done, go see Charlie and his guys at Kollin.

Went to get tires. They were fast, efficient, very kind. Found me four tires at a reasonable price, put them on the car and I was on my way in about an hour. I would go to them for repairs in the future; they seem trustworthy and easy to work with. And you know that’s unusual for a mechanic.

I waited until my service was finished to review, since I’d went to about 4 other service centers getting quotes and meeting mechanics… this place was awesome. I went to a competitor who was incredibly friendly and helpful on the phone, then rude in person. Charlie (Lil’ Charlie, the son, as he calls himself) was incredibly kind, remembered my phone call from the day before, and helped me within about 10 minutes of arriving.
I left my lights on a few weeks ago and with my daily commute only drive about an hour a day it never really got back where it was before charge wise. My battery was about 3 years old and I went to Advanced Auto Parts, Crescent City Automotive, and called others on my search. We figured out the battery was low in charge but alternator okay. One place said it had a bad cell. One place wanted $ 50 to install. I was finding the average for the battery was between $ 100-​$ 150, which was high, but average price apparently.
Charlie said if my battery gave me trouble or didn’t solve he issue I could return it, and said that if he could get to the battery with little trouble the max he would change for installation (if anything) would be $ 5 or $ 10.
Charlie immediately went to work on my battery even though he had other cars waiting. Since I wasn’t in a hurry and didn’t want to jump in line, or seem impatient, I told him that I didn’t mind waiting and didn’t want to line jump. He said I was the first person to ever say that, and he really appreciated it, but they do it all the time. They had several cars open and working on them and that he had some he had to let sit or run, and could fit small tasks in between the bigger ones.
Excellent service. Forgot to mention they had to order my tiny battery for the Chevy Aveo 2004, and they had it for me the next morning. Charlie ordered it for me even though I told him I was still pricing around, and told me he’d have it just incase ready for me.
He noticed my hood was flapping a little too, and spent about 10 minutes looking for scraps to MAKE me a thing to keep it closed snugly at no charge. I didn’t even mention it to him. So impressed.
All of this within 20 minutes. Charlie also apparently patched my boyfriends car, I just found out. He also had a great experience and it was only $ 10!

Charlie and his son do a great job. They offer a fair price and are trustworthy. I’ve been there for a new battery, new tires, new breaks, minor adjustments. I’m always skeptical about anything car related because I know nothing about cars but I felt very comfortable that Charlie was giving me the best product at the best value. I never felt worried that I was getting ripped off because of my ignorance (that’s how I usually feel!). I will return to them any time I need work done and have already referred many friends.

It is sooooooo hard to review mechanics. You always feel like you are waiting for the other shoe to drop. But so far so good with this family owned and operated business. I contacted them when my 2002 Volkswagen stalled while driving and they were the first to say yes just drop it by. During the process they were very good at communicating what they found, costs, solutions. With an older car like mine the truth is there are multiple things that could be repaired. Charlie was great with explaining options, giving fair pricing, and giving timelines by which the other items needed to be taken care of.
My car was running much better for about 1.5 months and then it stalled again. This time requiring a tow. I took it back to them, with a ‘tude because you know, hey, why is the same stuff happening. They were cool as cukes with my ‘tude. They had to keep it a little longer this time to figure out how to repair it what I love is they explained the diagnosis process, why they were sure it was the repair they were recommending but explained how they would deal with it if they were incorrect. It is currently running well (yes I waited a little before writing this review). Fingers Crossed :).
Some logistics tips for you guys, ladies if you don’t like being called sweetheart or chile, move. No, just joking! I am sure they would use your actual name if you asked, I have a thing for southern culture so it is a plus to me. They may park your car on the street. This I don’t like but they truly are always packed and I think it is just easier than dealing with the logistics of figuring out where to park when you don’t know when folks will be picking up the cars.
Maybe I will offer to organize the lot for them for some reduced price repair work???

Charlie has worked on both my GM and Volkswagen, always a fair price and quality service! I send my friends and family to this shop… that should be tell you enough right there.

I am new to Nola and lucky for me live close to Kollin Service Station. Their description of service states «we pride ourselves on being the fastest service and fairest prices. We strive to meet the needs of all our clients no matter the issue. Our commitment to our clients is our top priority.» And this is absolutely true. I have never experienced a mechanic/​shop that more fully fulfilled these words. Thanks Charlie!

These guys are simply the best. I live around the corner from the shop, and unfortunately had a flat tire one morning before work. Even though they do not offer roadside assistance, he offered to walk over to my house with me and check out the tire. When he took it off, he noticed that the tire had been slashed as had a few others in the neighborhood. He changed it right there in front of my house so I wouldn’t have to have it towed. I might have paid a little more than going to Walmart for a new tire, but it was totally worth it to have such great customer service.

They are so nice, fast, and do great work.

These guys are awesome. They treat you well, do great work and are completely fair. A couple times they were unable to do the work I needed and both times recommended me to trustworthy locations that could. They also never charge me when the car needs to go somewhere else for the necessary repairs. After having a nightmare experience going elsewhere, I’ve recommended Kollins to all of my friends. My only complaint is that they aren’t the fastest but, in New Orleans, who is?

I haven’t been here in 1 ½ years, but I would be happy to review them! They have been nothing but FAIR AND HONEST mechanics! I used to go to them all the time, but I have a new car, so things are pretty stable. When ever I had a problem, I would go to them and they were always there for me and my family. I should go by just to keep in the loop. I don’t think they sell gas any more, just a full service repair shop. I have recommended them to friends and family for years, and they are fair and reputable, especially with the women and the «more experienced» adults.