Belladonna Day Spa

COMPLETELY reasonable pricing! Wish they had a spa in San Diego!
Greeted with a complementary glass of wine as I awaited my masseuse, Lewis. Completely amazing and professional massage. Lewis is awesome, magic hands, pressure was great, not to hard yet not too soft. He even included a nice facial massage toward the end that was the icing on the cake!
I didn’t ask about the price of my therapeutic massage until afterwards, and the prices were so reasonable, that I kicked myself for not asking before my massage, as I would’ve gladly opted for the longer massage.
The retail shop is adorable, lots of fun stuff to meander through after a massage, while enjoying a complimentary second glass of wine…

Don’t understand the negativity in reviews on here. I was in town last month for the Ironman 70.3 race in New Orleans. As a surprise treat, while I was out on the course, my girlfriend and my family chipped in for an hour long massage at Belladonna the next day. This place was one of the few reputable spas that they could find an appointment the next day, so +1.
When we went the next day, my girlfriend and I were switching from one AirBnB to another, so we had all of our stuff with us. We’d hung out at The Bulldog over a couple beers killing time before venturing over to Belladonna with all our luggage. The folks there were kind enough to let us store our luggage in the lockers there both during my massage and afterwards which was such a godsend, +1 again.
The massage was fantastic. The masseuse had just the right amount of polite banter, and made me feel comfortable and relaxed. The space was quite clean, peaceful, and much bigger than I had imagined. +1 more, y’all! To top it all off, we had a pleasant interaction with each staff member who helped us, so I would highly recommend this place whether you live nearby or you’re just in town for a short while.

Staying in the Garden District, we decided to ease into our girls’ trip by taking a stroll through Magazine Street. There are so many cute small shops, fab art gallerias & awesome restaurants, but fortunately for us-​there was also a SPA! Belladonna Day Spa to be exact!
We walk in and were able to set up two facials that afternoon! So we left, had lunch and returned for pamper sessions with Shannon & Nurdan. Oh my goodness, we both walked out of our treatments, looked at each other and said, «That was sooo amazing! My skin feels so good!»
We both loved our estheticians & completely agreed:
1.) they did a great job explaining all our treatment options
2.) they didn’t pressure or up sell
3.) we enjoyed & loved the results of our treatments (she did the signature facial, I did the microdermabrasion treatment)
4.) LOVED the neck/​face massage (and secretly wished they could give us a full body massage ha!)
Reception was very nice and accommodating when scheduling our facials & very friendly when we were checking out. We didn’t get a chance to try enjoy the spa area, but we did enjoy the quiet & peaceful our treatment rooms. The front end of the spa has a TON of fun, unique & gifts, lotions, candles, bed pillows and make-​up.
Btw, their recommendations were spot on, too! Shannon introduced me to Murad’s cleanser and I’m so glad she did! I have now converted and use Murad’s whole skin care line! And when asked for local recommendations, Nurdan suggested Peche. Thank the heavens we listened because Peche was our BEST meal of our entire trip!
When returning to NOLA, Belladonna Spa will be on the itinerary for pampering & I hope both Shannon & Nurdan are still there. Thanks again ladies!

I love their gift products… especially the jewelry and clothing! Great place to find that unusual and unique gift.

This review is for a facial. The experience was great and the lady that did my facial was very nice. She recommended a product to use as spot treatment, it was VERY expensive however it works great! The spa area is very nice, dimmed lights, slow music great for relaxing. I will try a massage here next!

Visiting New Orleans and doing some shopping on Magazine and came upon this place. It’s not just a spa. They have an amazing array of things to shop for. Everything from candles to body products to cooking items to clothing. I had a ball just looking around. This kind of stuff gets me every time. I’ll spend all of my money! The staff was very helpful and friendly. I’ll definitely go back if I’m ever in NOLA again!

Belladonna has always been my favorite day spa. I’ve never had a service that wasn’t great. My last appointment was no exception, however it seems the place is falling apart. It is in desperate need of renovation.

Even though I live right near Belladonna, I had not gone there before given two gift cards. On my first visit I received an excellent mani/​pedi that lasted a good two weeks. My next visit was for a facial and brow wax with Nurdan. I immediately felt her positive energy, and while chatting with her about my brows and what I would like to achieve with my facial, I knew she was right for me. Her knowledge is exceptional on all levels and she was very pleasant. I have tried many estheticians since moving to New Orleans from NYC, and this experience is by far the best I’ve had. I’m so happy to have found my spa

Consistently a top performer in the area of spa services — even if a little pricey… but it is worth it. Shannon is a fantastic esthetician and has made se really fantastic recommendations for me over the years. Wonderful nail services and top notch massages also available here!
In addition to spa services, Belladonna offers wonderful gift and home décor items. Highly recommended. Appointments are almost a necessity because they are so good

I made an appt and confirmed in person 24 hours before said appointment for a wax and a massage. They told me to make sure I arrived earlier than my appt to do some paperwork. My first appt was @ 930am and I arrived at 9:10am and checked in, a nice lady showed me to my locker etc,. and said to wait on the sofa and they will get me. Well, I waited 30 mins (it was now 9:40) and no one came. No wax lady no paperwork no nothing. I had to be done by 11am as I had to be somewhere, hence why I made an early appt. I finally walked up to a guy at the desk who seemed unsure of what was going on. In short the wax lady apparently was «running late» from her first appt at 9am — anyone else heard of a 45 – 50 min wax appt before? Cos unless u r a caveman it shouldn’t take that long. He said she was wrapping up and be there shortly. By the time 9:50am rolled around, I was still not seen and would never make the 10am massage I had also booked. So it was time to call a spade a spade and leave. But not before letting them know how completely unprofessional I found this place to be. The manager-​type lady whom I had met yesterday and the wax lady apologized but it was a little too late. Incredibly disappointed in what they claim to be one of the the best day spas in Nola and for that kind of service and prices charged, they certainly have a lot to learn about service. Absolutely DO NOT RECOMMEND.

I didn’t have time to try the spa services but stumbled upon this place on the way to Sucre. As the reigning «Queen of Knick Knacks» this is my type of place! I bought a few more items to add to my stash. If I lived in NOLA I would be in here every other payday and of course try the spa services at some point.

Fantastic venue with a very outdoors, islandy feel. My husband and I checked in early and say to enjoy our tea and water. We had two massage therapists ask us individual questions about our respective histories with massages, pain, etc. There was lovely soft jazz playing while we got our massages and both were attentive to our needs. At the end, we were given bottles of water and follow-​up instructions to maintain our zen.

Will NEVER shop there again. My wife bought a shirt from them, brought it home and didn’t like the way it fit. Other sizes didn’t fit either. So she returned it. Their policy is all returns get store credit: it’s a NO MONEY BACK policy. Horrible business approach.
Far over priced and for such prices we should get better service. We’ve been regular enough customers but no more. My wife held it in… didn’t have a snit, but they just drove away a customer and garnered a 1 star review. Too bad.

There have to be better spas in New Orleans. I was extremely unimpressed with my sauna/​massage experience. The massage itself was great, it’s hard to mess up a massage. But, the facility felt dirty and unkept. When I took my slippers off to walk the 3 steps to the massage bed, they picked up enough grit that the bed was sandy throughout my massage. The table itself had a wobble, so it shook with anything more than minor movements from the masseuse. The massage room itself was beside a sauna and shower room. So whenever anyone was showering I could hear everything. Turning up the music to an uncomfortable level didn’t even cover the noise.
The massage was meant to be a gift for me from my boyfriend, but when I went to check out they didn’t have any payment on record due to a «communication error.» So because of their poor organization I paid for my own massage — my boyfriend was understandably upset.
If you want a pricey yet mediocre massage experience, go here. But if you’re not into a spa experience that feels awkward, amateur and forced keep looking.

Went for a facial because the place I usually go to was booked. Got the Microdermabrasion facial. The girl who did my facial talked the entire time so I wasnt really able to relax/​enjoy. The room was freezzzingg because the bed is right under the vent so there was no way to avoid the cold air. So needless to say I left with a fresh face and sinuses. However three stars because the staff was really nice and the store downstairs has cute stuff! If I return it will probably be to shop in the store though.

Sad to say the service is going downhill at Belladonna. The store is still beautiful, but scheduling an appointment is like reading a Kafka novel these days. First I tried to schedule online — filled out the entire form, only to receive a message that the form was over its limit for submissions. Next, I tried calling. I was put on hold twice and it took me more than 15 minutes to book a single appointment. The booker who answered the phone was nice — but Belladonna really needs to invest in better systems and training to improve their guest experience. For the prices they charge, customers expect great treatment.

I do not know if I was being judged because I showed up on my bicycle in a t-​shirt and shorts or not, but Belladonna just lost a potential long time customer. Nothing pisses me off more than waiting when making an appointment. I showed up 10 minutes early for my 2 PM appointment to relax and cool off only to find the front door propped open in 93 degree heat! Anyway, after checking in and waiting 20 minutes past 2 PM I had enough. I had to go back to reception to make sure they would not charge my card as a no show. Unfortunately for Belladonna I will not be returning or sending them any business.
Regards,
JGD

I got a Swedish 50 minute massage with Leslie. I have had lots if massages before and I am pretty picky about them. Leslie asked my problem areas, and even though I had a total body, she specially paid extra attention to my problem spots. I appreciated the peppermint oil she used to relax my shoulder muscles also (something no one has done before). I appreciate people who take pride in their work and will probably return my next trip back to NOLA in a few weeks!

I have to agree with another review for the brazilian bikini wax. They do seem afraid of what they are doing, I had to return the next day to clean up what they had left behind. massive hassle.
I do love the store section

Belladonna has a fabulous gift shop and selection of retail items. For spa treatments though it’s OK. I understand other reviewers’ criticisms.
The rooms do not have enough privacy so you feel like someone is going to bust in the door at any moment. But for the biggest problem is the turnover rate of their masseuses. If you get a good person and you try to see them again in a month or two, they are never still employed by Belladonna.
I’ve not done a pedicure here, only a manicure that was included in the price of a spa day. And my manicurist was grumpy, so no points there.
Lastly I had my makeup done once (again as part of a spa day GC). My makeup was done around noon on a weekday but the makeup artist gave me an evening super heavy look that I would never wear, even after I told her I go for a more natural look. I just went home and wiped it all off.