Despite being stared at sitting down, harassed for my fries while eating my lunch by a local and girls laughing at me, my burger tasting like a dry piece of shit or being charged $ 10 for my meal — this place is unclean, the staff look run down(maybe because they get paid shit, its management or locals don’t care). I’m used to Australian Macdonald’s so maybe my rating is a bit bias but. The new interior doesn’t make the food better. No salad or healthy options — it’s just crap food and crap meal options for the price. Plenty of nicer places around that are small business and give you more food :)
John S.
Place rating: 1 Cross River, NY
Why would I bother reviewing a McDonald’s? I don’t know, too much time on my hands, that’s an existential question. BUT: I have NEVER ordered from this place and gotten the right order on the first try, going on five times now. There is always something missing or you get someone else’s order entirely. What’s going on here people?! Thousands of other McDs can handle this… get with the program! Takeaway: check ur bag before you leave.
Joanne D.
Place rating: 5 Costa Mesa, CA
The gentleman working the drive-through right now is a really nice guy :-) was last time you thought you had good service at a drive-through?
Nena P.
Place rating: 1 New Haven, CT
What a waste of money. New construction but same horrible food and service. Last year, I ordered a cup of coffee«sweet with cream». I paid then drove to pick it up and was told by a Toothless Wonder, «WEAINTGOTNOSUGAR, WEAINTGOTNOCREAM!» Today, I ordered an ice coffee via the newly built 2– lane drive through which was disorganized. I waited forever for my iced coffee«sweet with cream» and received a large cup of ice, milk, with a hint of the brown stuff. Awful. They gave me a damn iced milk drink with a shot of coffee. Just by looking at it you would think that the preparer could have figured out that it was not made correctly. I’ve had it! I can no longer shop at the local supermarket or McDonald’s in my neighborhood because it all Sucks!!!
Cara M.
Place rating: 1 Shelton, CT
I would waste my gas and drive an extra 10 minutes to a different McDonald’s than come here ever again. The staff is extremely incompetent and rude and if they don’t get your order right or if your food’s not good, they don’t care so don’t even complain to them because they won’t do anything about it but give you an attitude and talk crap about you to their coworkers.
Ju L.
Place rating: 1 Manchester, NH
I don’t even need to explain how horrible this McDonald’s is. I would be giving it too much credit…
Alex S.
Place rating: 1 New Haven, CT
I shouldn’t find it necessary to write a review for McDonald’s. We all know what a Big Mac is and we have all had their fries. However, this particular McDonald’s has been so CONSISTENTLY awful that it warrants a one star review. I should probably also preface review with the fact that I love McDonald’s. The cheeseburger/mcchicken/cheeseburger amalgamation(or, as the kids call it, a McGangBang) is probably the best thing you can get from a true fast food franchise. Cheap and usually delicious. Unfortunately there is nothing«fast» about the food here. I have attempted to visit this store upwards of ten times and never have I received my food in under 5 minutes. This includes visits to the drivethrough and is sadly not an exaggeration. With the exception of the fries(which are usually either under seasoned or soggy) the food here is on par with other McDonald’s. It is sort of difficult to screw up a franchised recipe. I hate to say it but the customers here are also a problem. I love New Haven and am not much of a snob but, if during the time it takes your order to come up, YOULITERALLYWITNESS A DRUGDEAL then something is terribly wrong. Subpar food, slow service, and a dangerous environment. Without reservation, I can say that this is the worst fastfood joint I have ever been in.