Absolutely disgusting. The place is filthy, dirty tables, counters, the bathroom was filthier than a port-a-potty. The people working there look the same, no pride in their personal hygiene. After I realized a turtle moves faster I decided to leave.
Curtis s.
Place rating: 1 New Haven, CT
Worst service ever. The average wait for drive thru is about 15 minutes. The service is sub part and did I forget rude but what do you expect from fast food.
Ann Z.
Place rating: 2 Norwalk, CT
When I pulled up to this Burger King, a few minutes before 1pm on a Friday afternoon, I thought it had been closed and abandoned. There was trash around the door and the windows looked like they had been recently washed with muddy water. Gross… but I was in the mood for some mozzarella sticks. I started to pull away thinking it was no longer in business but then saw someone in the store. Around the entry it looked as though it had not been swept for several days. I looked in the lobby and the back of the food area and it looked reasonably clean so I decided to go ahead and order. When I first went to the counter there was no one there but the woman who was attending the drive through came up and pleasantly took my order. I believe her name was Kimba? She smiled and was friendly. Even waited while I pulled the pennies from the wallet so I didn’t have to break a bill. The food was good and I didn’t get sick but seriously, this location really needs a facelift or at least a good cleaning. Come on BK, you can do better than that!
Michael S.
Place rating: 1 New Haven, CT
Unbelievably bad service. I’d give them zero stars if I could. I was going through the drive-through and, after ordering, I was asked to pick up my order at the second window with the typically impolite«second window» response to my confirmation of the order. So, I drove past the empty first window and paid for my meal at the second(serving) window. After paying, I was asked to BACKUPTOTHEFIRSTWINDOW to wait for my food!!! I told the girl at the window I would not do that because it was unsafe whereupon I was asked again. Since I knew the employees were trying to CHEAT the system that BK must be using to reward for shorter waiting times at the serving window, I put my foot down and politely said I wouldn’t do that. The server then told the manager that I didn’t want to move so he told her to have me move ahead. That was equally ridiculous because there was no one behind me! This is not the first time I have been asked to back up to an empty first window to wait for my food. Someone needs to address this issue! On a funnier note, I’ve been to this store and ordered a burger and been told they are«OUTOFBURGERMEAT»!!! No joke!
Greg L.
Place rating: 1 Mt Kisco, NY
Either this or the McDonalds down the road win the title for worst fast food establishment ever. The service is slow, people are lazy, the food isn’t made like other establishments. They put no effort into anything.
Andrew W.
Place rating: 1 New Haven, CT
unfortunately the worst burger king I’m yet to go to. Unclean Poor service Badly presented food(my burger was squashed!)
