Crown Auto Center & Marine

These are the filthiest scummy cold hearted people I may have ever encountered. I hope the guy that robbed me for $ 100 one day has a young baby too and his wife is left outside in the cold just like I was with no car and no money because a disgusting excuse of a human being has no heart just like he left me! Hope it was worth it & hope you can sleep at night knowing you robbed a single mother who’s in a desperate financial situation. Where I was parked there were not even signs that said «no parking» or «permit only». May I add he was very rude. Don’t EVER do business with them. Hope they rot and I don’t wish them well at all.
Cold hearted scum. I’ll be reporting them to the better business bureau and every place I can.

My husband was parked legally today while picking up his cousin who was visiting his elderly mother at a rehab center. When they returned to the car a few minutes later his car had been towed. The purported reason was ‘Tax Seizure/​Impound Order’. My husband will be at New Haven Town Hall Tax Collector’s office first thing Monday morning. He legally purchased the car from his father, a New Haven resident, two years ago. We don’t even live in NH. The transfer of ownership would NOT have gone through if there were taxes owed. These people are horrible opportunists and we WILL be making a formal complaint to the City of New Haven about them and expect full restitution.

It is hard for me to fully appreciate the level of tragedy that must have occurred in these people’s lives to find themselves contracted by a city government to take advantage of people in desperate financial circumstances. There is a special place in hell for these types of towing companies.

These are among the worst people I’ve ever encountered and I’m so very sorry if the city of New Haven forces you to interact with them. Be extremely careful, as they are likely to steal from you if at all possible.
These sorts of businesses stay open because of their arrangements with government entities. No business that treats their «customers» (victims) as they do would stay in business for more than an afternoon.
Avoid these wastes of oxygen if at all possible.

I wish there was an option to give zero stars. As previously stated in another review, it is illegal to require cash be paid to legitimate towing companies. As for the service and attitude of the employee, she was by far the rudest person that I have ever met — yelling at my co-​workers and screaming profanities at me when I asked clarifying questions to better understand the process, throwing keys and change from my charges at me, etc. It would have been less expensive and less of a hassle to buy a new car.