Sweet Tomatoes Pizza

I used to like this place. It seems different lately. Has it changed ownership or management recently?
I went there last Sunday. They took about a half hour to make a couple of small pizzas. It’s true it was busy, but when I asked the manager, he basically just told me me they lost track of my order. Didn’t apologize. Just made the pizzas late. And when we got them, they weren’t as good as they used to be.

¼/​16: 5 STARS
Manager of all of the locations was SO friendly, sorry about the ‘annoying’ experience (may I call it), and assured me that $ 100 bills are eligible for use. So happy with the customer service of this small, amazing company. Why bother with Frank Pepe’s with hours and hours of waiting when you can go here and not have to wait, get supreme service and AMAZING pizza.
12÷17÷15: 3 STARS
5 stars for the pizza.
1 star for in store service.
2 stars for call in service (after the terrible experience)
So, I made a trip to the brand new Frank Pepes at the Mall @ Chestnut Hill, after a concert last night and was devastated because there was a long wait and they weren’t able to take any more people. On my drive home, I ended up stopping to get a pizza at Sweet Tomatoes. So I ordered which was fine. Even walking in to the beautiful, spacious restaurant was fine. But, having planned on going to Pepe’s (and a few other places in the mall), I brought a few hundred dollars, all one hundred dollar bills. So when paying for the pizza I had to pay with a $ 100 bill. The employee (Neill, according to my receipt), said they don’t accept $ 100 bills and that is common in any pizza shop. He said he would accept it just this once, but he had to back to the safe, where he brought back change, still rude and upsetting to me. First of all, there is NO sign and second, (I waited to write this review until I made this phone call) I called the Newton Sweet Tomatoes (in the Center), who said they have no issue with it. Following I called the Needham location, who said they would also have no issue with it. Ok, great so why didn’t the employee have an issue with it? I’m getting a call back from the manager of this place to straighten everything out. This is ridiculous. Why would I ever return if Newton will treat me SO much better. Until further info from the manager (who is supposed to call me back soon), it’s a 3 star review. What ever happened to lovely, amazing Sweet Tomatoes. Still love the pizza and the modern, clean restaurant atmosphere, just not happy with the customer service.

Love, love, love their pizza. It is not a NY style but it isn’t Chicago style either. Overall, a solid crust with good bend to it, lots of cheese, toppings and sauce, and great combinations. I must stress their barbecue chicken pizza is my favorite; I cannot get enough of it. I also like their meats on the pizza.
I live in Chicago area, work all over but our offices are in Wellesley; no visit to Wellesley is complete without a pizza from Sweet Tomatoes.

Solid Italian-​style thin crust pizza from this place. Nice tangy red sauce. Not overloaded with cheese or toppings, but not skimpy either. Would recommend to anyone in the Needham area.

Fresh & delicious! Very friendly staff too! We’ll be going back.

The pizzas can be tasty-​the smoked chicken with caramelized onions is good. White clam-​not so much. It’s canned clams on a white pizza. Today I got the prosciutto di Parma and the antipasto sandwiches, along with a Greek salad. The prosciutto was a complete disappointment-it’s like a very salty thick raw ham, nothing like the real prosciutto you’d get from a decent place like Dominiks in Waltham. Pics to show. Salad was ok, small for the price.

Good sandwiches — never had the pizza, but me friends tell me it’s good. Prices are reasonable but maybe a touch higher than I’d prefer — $ 10 for a sandwich.
Main concern here is that they’ve gotten my order wrong a couple times. They’re always nice about it when I catch it but it’s happened a bit too often for a fifth star.

Sweet tomatoes catered a lunch the other day and it was fabulous! Sandwiches were fresh & delicious, top quality… Pizza tastes great and salad was Devine! All guests commented on how great the food tasted!
Definitely I’ll order again and it’s my go to place! You won’t be disappointed

Service was super friendly pizza is flavorful thin crust and reasonably priced. The restaurant is clean bright and modern.

The food is excellent here. That being said, I feel the need to express my concern over the customer service. I concur with the fellow one star reviews in that customer service can define an establishment and Sweet Tomatoes Needham lacks this. We ordered a large pizza one night with two prosciutto sandwiches; picked it up, brought it home, and there was NO meat in the sandwiches, very little mozzarella, and very little of anything else. We paid $ 9 per sandwich, so obviously I needed to call back and drive all the way back to receive two new sandwiches.
Once we got there, the two «accurate» sandwiches were already on the counter. Not only did the employees know they made a mistake, but they did not even bother to give us a call to inform us. No coupons or apologies were given in exchange. I would appreciate at least some acknowledgement or a discount for our troubles traveling back and forth a few times. Not worth my time for the food or the «service» here, which is basically laziness coming from the employees who constantly make mistakes on orders and who are rude to customers.
Didn’t expect to waste 35 mins driving back and forth and come home to cold pizza. I expect better service in the future and will continue to complain until the takeout orders are up to par.

I really like thin crust pizza and sweet tomatoes makes a really good one. Great as leftovers too.

This super-​thin crust pie is pizza perfection. The Needham, MA location offered an open kitchen and a handful of tables and counter height seating at which to enjoy our chunky tomato margarita, and kid-​style (ie, non-​chunky sauce) cheese. They are known for their sauce, sweet tomato chunks. If u prefer traditional smoother consistency, order the kids’ style sauce.
Pizzeria Regina in Boston’s North End is generally our high standard for judging pies, and we were pleasantly surprised to say the Sweet Tomatoes pizza was a contender.
The chippy cashier could have used some customer service training, being more than a bit snobbish at questions and requests. But you can get your pie to go.
The thin crust cannot be exaggerated, this was very much like the appetizer pizzas in Italy, where the pie is so light, it is considered an individual appetizer!
We drove about an hour from home to try this pizza, which had been on our list for some time. Worth the trip, even as it is a bit on the pricey side. As its name implies, this is one sweet meal.

Food here is excellent, and when we’ve ordered pickup and in the restaurant the service was fine. It looks like others have had bad experiences with the service, but no complaints here. Just very good pizza.