Incredibly rude and unprofessional! Went a number of times out of convenience, but everyone is just so disinterested, bothered and rude when a client comes in. The only exception is Lee, who is very nice but not always there. Everyone else makes me feel like I am majorly inconveniencing them, and I ask for absolutely nothing out of the ordinary! They also do not adhere to their posted hours, and arrive whenever they feel like it, even if it is over an hour after the time they say they open. The final straw was when I brought my 6 year old in for a manicure for a special treat, and they were gathered around blatantly laughing and making fun of her in their language. She noticed and asked me why they were laughing at her, and they rolled their eyes! Seriously, never again!!!
Alex A.
Place rating: 1 Avon, CT
Don’t come here. The staff is unbelievably rude and appear to be very disinterested in customers. I just moved to the area and I’m shocked anyone would waste their money here.
Stephanie T.
Place rating: 1 Boston, MA
Terrible pedicure! Literally had to go somewhere else to get my nails redone. I could have done a better job…
Meagan R.
Place rating: 3 Westwood, MA
Everything done at this salon is done well! I will def come back– if you’re getting acrylic have Quinn do it!
Patricia F.
Place rating: 1 Westwood, MA
I do not recommend this place. I arrived to find the nail techs in the back in deep conversation in their native language. They saw me walk in and completely ignored me. After choosing a color and standing there looking at them for a few minutes I finally exclaimed, ‘are you interested in doing my nails or should I go somewhere else’, at which point one of them flew into a rage and started yelling at me at the top of lungs that they were waiting for me to choose a color even though I had done so several prior. Needless to say I will never return. There are plenty of other options in Needham.
Melissa K.
Place rating: 1 Needham, MA
Worst place ever. Rude and disrespectful; I was told I was taking to long to pick a color and she didn’t have time for me. Needless to say I got home and had to remove the nail polish off my skin.
Julia I.
Place rating: 2 Boston, MA
I usually go to Bebe spa in Newton center, but my daughter has acrylic nails and she wanted us go together, so I ended up going with her to Needham Nails. They did OK job, not thrilled about whole experience and results. They constantly speak Chinese(?) and usually I’m not concerned, but this time I brought my tools because it was new place to me and I didn’t know it they properly sanitize equipment and it looks like they don’t. When she saw my cuticle scissors she called tech next to her in Chinese(?) showed it to her and they started laughing! I thought that was rude. My mani pedi looked OK, however my daughter’s were not, but she was dismissed before she could point out. We are not going there again.
Lexie G.
Place rating: 5 Needham, MA
I’ve been going here for about 3 – 4 years now. I’ve had my nails done by Lee first, then Quinn but have had other techs including the owner, Jenny. First off, I have to say I’m extremely picky with my nails. They have to paint it right and cut all the cuticles right. They have never disappointed me when it comes to thoroughness. Never have any of the techs rush through my mani & pedi just to get to the next customers, which most salons usually do. They actually just redecorate the salon and it is very clean & pretty. I have to say after a long day at work, it is very nice and relaxing sitting in the massage chair, listening to yoga music while getting your feet massaged. I’m not sure what the other two reviewers are talking about. Maybe they didn’t listen to the tech’s question? How do they just grab your hand for a paraffin treatment without your consent? lol wouldn’t you think to say uhhh, no I didn’t ask for this? They have never forcefully up sell me. Yes, they’ve asked me if I like to get the extras here and there in the past but if I say no, they said ok and move on. VERYVERY accommodating. I’ve never had to make an appointment to come here because my work schedule is so crazy so I never know when I’ll have time to come in but every time I’ve called in last minute to see if they can take me, it’s ALWAYS a yes. PLUS they open on Sundays!!! Overall, this is an excellent place to get your mani/pedi. Price is very reasonable and I would, and have, recommend this salon to anyone.
Carol l.
Place rating: 1 Middlesex, MA
Watch what you say yes to!!! Somehow I ended up paying more for a «spa pedicure» when I only asked for a regular old pedicure. Another woman in the salon had an argument with the nail tech because they did the same thing to her! They constantly try to up-sell and sometimes you don’t even realize what you’ve said yes to. Don’t fall into their trap! Much better places in the area that don’t try to scam you…
Laura S.
Place rating: 1 Sherborn, MA
This place is terrible. I feel like the nail techs are always talking about you. They do a real crappy job. I have fake nails and i got them done. I left and the tips were like jaggers. They do a half assed job. Also they are so pushy about adding stuff on. My friend was with me and they somehow got her to get a paraffin treatment. She didn’t say yes to it.