Radisson Hotel

The front desk staff were very friendly and helpful. I asked for a refrigerator and they had one sent up in less than 10 minutes. The housekeeping staff left something to be desired though. We always leave the do not disturb sign on our door until we leave for the day, and at everywhere else we’ve stayed, housekeeping will come back to service the room. This didn’t happen the first morning. I had to ask the front desk to make sure housekeeping came the second day, because I didn’t trust that they would on their own.
We booked through name your price on Princeline, so we got a great discount.

I have stayed here frequently and have never had a complaint but the last time the toilet was broken and I paid for a room with a king size sleep number bed and got a regular one. The hotel was overbooked so we couldn’t change our room hotel policy is if your not satisfied you stay free or you get a free night something along those lines I complained and got nothing not even an apology.

Wow, what a mixed bag this place was, but when it was all over, our overall experience was pleasant. We can’t comment on the internet, spa or pool or gym as we didn’t use them, but there’s still plenty to say.
The negatives were few. We came in late October and the halls were really cold but the room was fine. Our floor (2^nd) had no ice machine though other floors did. The sink in the bathroom had this huge, beat up wooden thing with towel shelves under it, the shower/​tub and small shelves within needed new caulking, and the shower curtain, which had net above the masking curtain, was torn and sad looking. The room doors need something to slow them down because you can hear them slamming, and the walls are not soundproof by any stretch of the imagination. Housekeeping was assertive early, knocking loud and hollering before 9:15 on a weekend. Our biggest complaint is that room service, while having somewhat pricey food, ALSO tacks on an 18% gratuity PLUS another $ 3 delivery charge so even a small meal gets badly jacked. Also, be aware this is a completely non-​smoking hotel so you’ll be going outside; thankfully there are two benches out front under the portico with «smoke butlers» which might be ok in summer, but sucked in cold, damp October.
On the other hand… the «campus» is great, in a woodsy area with this imposing castle-​like edifice with 300-​some rooms. Gas and shopping very nearby. Tons of free outdoor lot parking (but the lot is «tiered» so if you have handicapped folks or people with walking issues, drop them at the door before parking). The lobby is pseudo-​modern and nicely lit and attractive with fireplaces and seating. Lots of elevators so there’s no waiting around. Well-​lit halls that feel safe. Our spacious room had (oddly) two full or double beds, definitely smaller than queens. There was a desk and really good desk chair, as well as two padded side chairs. (There was no separate table, so eating for two in the room was awkward– the desk was against the wall — we ended up eating off a corner of the bed.) Two sinks, one in the bathroom, one just outside so two people can get ready simultaneously. Overall the room was really nice, lots of lighting options, a massive flat screen tv, soothing feather-​beddish duvets, functional heating, and windows that were actually openable, not hermetically sealed.
Front desk staff was on point. I wish I’d gotten his name but… I’d forgotten my toothbrush and asked if they had any «courtesy toothbrushes» — and though they were out of them, the gent said he was going to the store for something else and would be glad to deliver one to our room. He declined my offer of money to pay for it, saying he should have them on hand anyway. It arrived not long after, so extra thanks to the nice slender fellow with glasses who worked on the evening of October 24^th.
This property has a lot going for it. My sense is that they need to commit to the upgrades they have so obviously made to the lobby and rooms and finish off those bathrooms that feel out of place with the other luxe efforts that are in place. It just felt wrong to place the nicely-​scented lemon chunky soap on the shower shelf that needed clean grouting, surrounded by a well-​ripped curtain, you know? You have so much good going on here, finish the job and go for the next star, guys.

Pretty chaotic. Rooms not ready until after 4 p.m. even though check in is at 3. Poor service at restaurant, never get noticed by grumpy waitresses. Room service send wrong order an forgets utensils. Water in every vending machine, the one that work, are sold out on every floor. The one redeeming thing that keeps it from getting just one star is the professionalism of the front desk staff.

Great older hotel; good location with a nice pond out front, castle theme for the hotel. Great food for a hotel. Could use new carpet just about everywhere.

Pros:
— indoor and outdoor pools, sauna, hot tub. It’s shared with the gym members.
— no fridge in room but the front desk had one in our room in less than 5 minutes after we called and asked for one. And there was no charge.
— comfortable beds and bedding
— soft towels and high quality toiletries
— great location and the grounds are beautiful
Cons:
— double beds. Not sure if thats because hubby booked double beds or if that’s their standard room.
— there’s a complimentary grab and go breakfast area next to the front desk that only ever had lemon water available. Weird!
We didn’t eat at the restaurant however hubby stopped in for a drink and said it looked nice.
We would definitely stay again.

This is for the restaurant that we were in on Sunday morning, was told that a great breakfast was there.
walked in, was told to sit anywhere.
found a table in the back
expected to be greeted by waitstaff promptly. nothing, people walked by an looked at us, but nothing.
got up and perused the small buffet.
hardly no juice filled, no coffee, and hey no service and no waitress, so i guess not, right?
eggs runny, waffle station was overhwelmed. one pancake left, um no.
bacon was undercooked and sausage was not great. nothing much left than cereal and pastries which you cant really ruin.
the manager or someone who was in charge of the front of the house was told and we walked out.
Please be ready on weekend morning for guests and friends of guests.
have plenty of staff, its just common sense.(i would have thrown on a chef jacket and pitched in)
Common sense thoughts
approach your guests and even if your busy, let them know that you will be right with them.
bring them coffee
refresh and fill your food right up until you close. fresh food, not empty or stale, etc.
now the décor was pretty good, the only nice thing about it.

This hotel — kind of a disaster. I will start by saying that we had a room on time on our date of check-​in. That’s normally not a bonus you would mention, but after observing four nights here, I realize how fortunate we were. Every single night about 10:00, the line at the desk formed of people trying to check in and whose rooms (many of which had been booked for months) were «not ready.» This happened to friends of ours in town for the same wedding. At nearly 1 a.m., after 15 hours of driving, they just slept on a friend’s couch. Her credit card was charged for that night already, though. As a side note, all of the furniture in the hotel lobby was occupied with sleeping customers.
Housekeeping seemed to be understaffed. The hallways needed vacuuming and public trash cans were overflowing.
Our room had no refrigerator or microwave.
Grab and go breakfast and coffee: gone before 8 a.m. everyday.
Service in the bar was very slow both times we stopped in.
I’m giving this a two star review because we did have a room. I would not stay here again, though.

Booked this hotel because I was attending the Scitechleaders conference and everything in Lowell was booked. I was extremely satisfied.
This place is about 30 minutes away from the Tsongas center. Pretty easy to find. It is very close to the mall, major stores, and restaurants. I loved the location. Plenty of free parking. Very nice area.
The restaurant on the property was pretty good. It was convenient for those late nights after the conference.
The only downside is there are no safes in the room. The refrigerators were all out went I asked for one. And everyday we had to hunt down a maid for something. Toilet paper, coffee cup, etc.
But other than that, I recommend this hotel!

Double check your credit card statements! Dispute additional charges immediately. Don’t be a victim of overcharging and worst customer service in the world!
I was overcharged for a stay, booked through Hotwire but hotel decided to charge me for a night on my credit card. Tried to contact the hotel several times, left messages but NEVER RECEIVED phone call back. After finally reaching Jesse at the administrative office I was told that Radisson Nashua made a mistake and will reimburse me however never received a refund! It has been a year!
Otherwise the hotel was fairly clean, restaurant had good food. 3 star establishment with horrible customer service! Still waiting for a phone call back from the hotel… You have my number! Just call me back!

Not a well run hotel. First two rooms had no AC. Finally got a room that did. The grab and go coffee was empty every morning. Called on the last night for an hour to the front desk, guest services and finally manager for a wake up call and never got ahold of anyone. Left my name and phone number with the manager and was not contacted. After my stay I received an email to rate my stay. Took me straight to the reservation page. Imagine that.

Went to a psychic fair here and we’ll this place looks like a castle so it really set the mood. Easy to get to right off of rt 3 with plenty of parking. They offer a brunch and a there looks to be a nice restaurant inside that I’ll have to check out

Used priceline express deals and wound up with this hotel and I was initially pleased. We arrived and we’re very impressed with the castle like look of the exterior and speedy check in process. I asked if we would be charged anything on top of what was already paid for the room and we were told no, I learned soon after that was not the case, I was charged a $ 25 hold on my credit card. I feel as though they should have told me about this when I asked. The attached restaurant is really small and didn’t have enough staff to seat us so we were forced to make other arrangements to eat dinner. When I returned from dinner I wanted to shower and noticed that a few of the towels were dirty. Other than that the room was clean and very presentable. My last remark will have to be the fact that there were multiple children running the halls outside our room after 11:30 at night which made it difficult for us to fall asleep. Under different circumstances we may stay again but that will all depend on what the management does about the issues we’ve had with this stay. I will update.

Stayed 2 nights and was impressed with the appearance right away. The rooms were clean and up to date, for $ 90 a night it was awesome. The fitness facilities were great with the most equipment I have seen in a motel ever, resembled a health club. Has both free weight room and nautilus/​cardiovascular room, also an aerobic exercise room. Indoor pool was big and have outdoor pool but to cold to see it. The walk to pool was a circular brick hall which resembled a castle with stone flooring. I am making this a regular place to stay.

Room was clean, no issues with the staff at the front desk when we asked to get our room moved away from some loud neighbors.
If I never sleep in a «sleep number bed» again, it will be too soon! I just can’t get comfortable in these, and will have to avoid Radisson next time, as they seem to have them everywhere!

We had an excellent stay at this Nashua Radisson. Because we were visiting nearby SkyVenture, there was an incredible discounted rate for half off the regular room rate. The evening front desk clerk Chris was very accommodating and assisted us with all our inquiries. We were able to do a late check in and even requested late check out without any problems.
The room we had was a king bed with a rollout couch. and the room was larger beyond my expectation. The absolute best thing in the room was that there were TWO sinks in the room (1 in the bathroom, 1 outside of it). Breakfast room service was not bad, and the amenities in the room were awesome as well. There’s a single-​cup coffee maker with coffee packs in the room, and standard soaps provided. There is no refrigerator in the room, but you could easily get ice and fill a sink if you needed to chill some drinks. Housekeeping did a pretty good job and was very nice when I asked them for some extra supplies.
Hotel guests also get full access to the connected Atlantis Sports Club, located in the Basement level. The club’s hours were great, open from 5AM — 10PM. (
) It is a little bit of trek through different hallways to get there, but it’s still better than the alternative of walking outside the hotel in the freezing cold. It’s got a full sized gym room, exercise classes, a 3-​lane 15m long swimming pool, a small jacuzzi, and a hot sauna room. This pool provides kickboards, pool noodles, pool weights, and even some googles. Definitely the most enjoyable aspect of our stay.
Overall, the only issue we encountered was our keycard access expiring before we actually checked out. But other than that, the entire stay was fantastic, and I would definitely recommend staying there for any friends travelling in the area.

For the second year in a row I was kept awake all night by noise in an adjoining room. I am also in a non smoking room and the smell coming from the next room was so bad that I had to resort to putting a towel at the bottom of the door to try to keep the smell of cigaret smoke out.
Now the condition of the room itself, well that is bad as well. The sheets smell musty and were very wrinkled, the furniture is so dusty I wrote on it and the drapes are falling off the rod!
The hotel does not seem to have quality control or housekeeping very high in their list of priorities.
I Would never stay here but our Holiday party is held here.
Very disgusting experience.

We were here for a wedding and the ballroom and bridal party rooms were great, and the event staff was very helpful and presented great service.
The hotel room we got wasn’t 100% clean. It seemed like they didn’t vacuum around the bed, and I stepped on a dried up contact lens. Remotes were very dusty.
One problem a lot of people, including us, seemed to have was that the shower would stop midway, with no water for a good few minutes. Now that’s not fun when you’re in the middle of shampooing. My husband called the front desk to complain and they said it was «normal». I don’t that’s supposed to be a normal problem…
The parking is also weird, you have to drive around the whole lot to find an entrance to the parking area.

Let’s start with the positive. The hotel staff was extremely hospitable and went above and beyond to make my stay enjoyable. They sent a fruit plate wishing me success on my event and also a card for a complimentary drink. The exterior of the building is also beautiful as well as the surrounding area.
The interior of the hotel is due for a major upgrade. The whole pool/​gym set up is a bit bizarre. Basically you go down to the basement and find yourself in what can not be described as a hot creepy hallway which leads you to a pool area that feels a little bit like 1991.
The experience was in no way awful but it also didn’t feel like it was a property that is well cared for.

Highs and lows, as with any hotel, but I can’t complain about too much. The compliments outweigh the complaints.
Crossing over the MA /​NH state line on Route 3, the Radisson Nashua castle-​like façade stands out from the trees regally, as if to state, «You’re damn straight this isn’t a Motel 6!»
Seven stories with hundreds of guest rooms, there are conference rooms, a bar /​lounge /​restaurant area, a health spa area, and a well-​appointed front lobby area. Arriving at 10:30 p.m. to check in, I had my room key in about 90 seconds from friendly front desk staff.
My room? Above average, certainly! An update could be used for a few things around the room; the cosmetic update would be the boxy TV circa 1996. The legitimate updates would be the shower head that was boring a hole through the wall and the toilet that ran on occasion the entire duration of my stay. The walls are very thin; my next door neighbors had some interesting conversations around midnight and it made me wish my French comprehension skills were a little more up to par than they currently are. Still, my room, with a King Size Sleep Numbers bed, was ample in size, with a desk, small couch, coffee table, closet, and separate sink and bathroom areas. The bed was absolutely lovely and very hard to get out of in the morning.
After having a buffet brunch in the dining /​bar area, I decided it was a little antiquated as well, in terms of style, but the bacon was certainly some of the best I had ever had! Their pancakes? Hard and almost inedible. Their homefries? Top tier. I ended up eating an entire plate of bacon and homefries covered in imitation maple syrup. (No shame.)
The exterior castle design and the lobby certainly make it seem like the rooms will be super special… but the rooms were good. Average. Comfortable. Nothing over the top. I guess I expected more, but I’m not disappointed. I had a clean and comfortable place to lay my head after a long day of traveling and wedding celebrations. I’ll take it.