Elements Massage

Beware of bowing to the pressure to sign a contract at this business! I emailed them to cancel my contract, but neglected to return a form they included at the bottom of a lengthy e-​mailed response to me. They continued to bill me for 8 months, and, for reasons I won’t go into here, I didn’t realize it. When they finally contacted me (my credit card had expired) they refused to give me a full refund.
Also, the contract seems to promise a good price for the monthly massage. However, the front desk never fails to inquire about whether you’ve tipped the massage therapist! I find that rude. There’s a «suggested» amount, based on the length of the massage, and it’s way more than the customary 20 percent of the cost. They obviously don’t pay their therapists well, and are depending on customers to make up the difference.
Another issue I had with this place is that, unlike Massage Envy, you can only use your membership at the location where you signed up. Quite limiting if you travel at all.

I went here for the first time today, because of an awesome special on their website ($ 49 for a 55 minute massage!) and I’m so glad I did.
I’ve always held my stress in my upper back and neck, and lately it had been getting a lot worse. I called last minute and they were able to get me in last minute with Leah (who was awesome!). Usually pressure is an issue for me, but Leah had the perfect amount, and made sure to ask how the pressure was enough so that if I had felt uncomfortable I’d have been able to say something, but not so much to disrupt the massage.
She worked on my knots, and showed me some stretches to try after. They even give you a bottle of water and little York Peppermint Patty after!
All in all, a very relaxing, effective experience.

Wonderful! One of the best massages I’ve had in a long time. The waiting area is small but it’s due to the location and it’s the massage that counts. Julie is incredible and knows how to get all the knots out. Everyone at the reception is very pleasant and welcoming.

This place is GREAT! I have tried different massage therapists for years and the therapists here are by far the best I have found anywhere at a fraction of the cost of other spas. Don’t let the price fool you. At elements, you get much more than you pay for. I joined because $ 59 dollars a month is a great deal, but I am amazed at the quality of my massage each time I go. I have tried several different therapists because I often book appointments last minute so I take whoever is available. Its amazing, but I have never been disappointed by anyone. Each massage seems to be better than the last. Recently I booked with Donald and he did an incredible job. He was not only extremely knowledgable, but also very professional and personable. I am a runner and every muscle is tight on me every time I go. I honestly walk out feeling like a different person!

I had been to their competitor and was not convinced that it was at a location where I would return as it was on the other end of town. The massage therapist I had was underwhelming as well. Elements is near stores I frequent on a regular basis — Target, Petsmart, CVS, etc. I was able to make a same-​day appointment, as they have about a dozen massage therapists on staff, allowing for several slots each hour. I had a bad migraine and needed some non-​pharmaceutical relief. In addition, I have two other chronic illnesses which cause muscle pain and cramping. They set me up with Daniel. He was very good, and concentrated on all the trouble areas as well as doing some all-​over work. He was easy to communicate with and listened to my needs, adapting as we went. I did, however, make one mistake, allowing him to apply Biofreeze, that, I discovered, has a fragrance, which is a migraine trigger for me. So I know better next time to skip it. Their rooms and massage lotion is unscented though, so safe for me. Massage is a way I have found to decrease the frequency and intensity of migraines, without more meds, so I did sign up for the wellness program. As with any contract, make sure you ask questions and read the contract before you sign.